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Brand Certified

New Look

3.9
(344 reviews)

Business Details

+44 1827 300900
http://www.newlook.com/uk/store/2094

About

Women's Clothing ShopJeansLingerie ShopPlus Size Clothing ShopSwimwear ShopChildren's Clothing ShopFashion Accessories ShopShoe ShopNew Look
Feel-good fashion brand offering affordable, on-trend clothing & accessories for women, men and kids.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

New Look
Unit K, Ventura Retail Park, Tamworth, STS
B78 3JD, United Kingdom

Hours

Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 6:30 PM
Sunday10:30 AM - 4:30 PM

Reviews

3.9
344 reviews
5 stars
123
4 stars
108
3 stars
77
2 stars
12
1 star
24
  • LL
    lm lm
    Jul 27, 2026
    1.0
    Cashier threw a wobbly because I asked for a printed receipt. For some reason she wanted to email the receipt to me, which I wasnt having as I dont want any spam from new look. It took me 3 times to repeat that I dont want to share my email with them so finally she has given up and printed the receipt with an extra comment than I will only have 2 weeks for returns because the receipt was printed. The staff at this shop needs educating and email receipt shoud be an option to choose no one should be forced to it.
  • MP
    Mark Protheroe
    Jul 24, 2026
    5.0
    Clean and tidy store, shopping with my wife. Lots of stock on sale racks as well as the full price rails.
  • AA
    Anonymous
    Mar 29, 2026
    5.0
    I came in yesterday and I was in for a quite a while and I was having a little breakdown in the fitting rooms trying on outfit and didn't like anything on me, so I asked for some help, I'm a 30 year old who doesn't go out that was trying to find an outfit for drinks for tonight, I didn't catch the two members of staff name but one of them had long hair and a crop top on as she helped me the most, they were really lovely and helped me put an outfit together and I'm really happy with the outcome of the outfit :)

Frequently Asked Questions About New Look

What is your returns policy?

Returning an unwanted item? We hope you love what you've ordered, but if you're not 100% satisfied with any item, we've made our returns simple: -You can return any item within 28 days, including sale items or items purchased with promotional discounts. (Your 28 days start from the date on your receipt, or from the date when you received/collected any items you bought online). -Items must be unworn and in their original condition. -Items must be returned with a valid dispatch note (online purchases) or a valid receipt/proof of purchase (in-store purchases). -All refunds will be issued to the original method of payment and in the original tender currency (unless otherwise stated). Please note: We are unable to accept any items that have been returned outside of the time period above, or that are worn or in an unsellable condition. For a full list of refund exceptions, visit our Help Centre for more info: https://help-uk.newlook.com/hc/en-gb/articles/360015244592-What-is-your-returns-policy-

What are the store hours for New Look at Tamworth Retail Park?

New Look Tamworth Retail Park is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday 9:00 AM to 6:30 PM, and Sunday 10:30 AM to 4:30 PM. Holiday hours may vary.

Brand Certified Facts from New Look

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Certified August 16, 2026Yext Knowledge Graph
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