Business Details
12 Ironmarket, NEWCASTLE UNDER LYME, STS
ST5 1RF, United Kingdom
Certified by John Pass • Jun 14, 2026
+44 1782 631076
Certified by John Pass • Jun 14, 2026
http://www.johnpass.co.uk/
Certified by John Pass • Jun 14, 2026
About
Certified by John Pass • Jun 14, 2026
Watch Store
John Pass is proud to be part of the worldwide network of Official Rolex Retailers, allowed to sell and maintain Rolex Watches.
Location
Certified by John Pass • Jun 14, 2026
Hours
Certified by John Pass • Jun 14, 2026
Monday9:15 AM - 4:45 PM
Tuesday9:15 AM - 4:45 PM
Wednesday9:15 AM - 4:45 PM
Thursday9:15 AM - 4:45 PM
Friday9:15 AM - 4:45 PM
Saturday9:15 AM - 4:45 PM
SundayClosed
Reviews
4.8
216 reviews
5 stars
199
4 stars
8
3 stars1
2 stars2
1 star
6
- TBTom Bowden1 day ago5.0I can’t recommend John Pass enough. Matt and Ellie were very attentive, and quite clearly know their stuff. This was my first visit. (Getting my Sub serviced) From start to finish the communication was second to none. The watch came back looking like new. Ellie even put me on the list for another piece that I’m very excited about. Thank you, to all the team and John Pass.
- RKrobert kJun 8, 20265.0Purchased a omega watch over 4 years ago and taken it to pass jewellers for minor repairs . Absolutely brilliant service and wouldn't hesitate to buy my next watch from there. Thank you
- SGSteve GuyJun 3, 20265.0I've recently started using John Pass at Newcastle for servicing of my Rolex, Matt and the team were great, very professional and efficient. I'm looking forward to using them going forward for future purchases for both myself and my wife
- MCMikey ColcloughMay 27, 20265.0I came and purchased a beautiful watch at the weekend off Aaron and he was amazing really nice guy very professional, very knowledgeable and informative & passionate about the brand, made my whole experience amazing, he really made the whole experience so smooth and was happy to answer any questions and explained everything in detail, 10/10 experience really calm environment very Pleasant and kind people there, I would recommend this jewellers to anybody. Thankyou Aaron
- MTMandy TideswellApr 8, 20265.0Aaron and Matt were both very attentive and professional, in their line of work. We were made very welcome, as soon as we entered the premises and were immediately assisted with our query. We were offered a drink, whilst Aaron dealt with us and Matt kindly, did the drinks of our choice. Aaron was very knowledgable and extremely helpful in assisting us. We felt comfortable in their company and would certainly revisit again. I would highly recommend John Pass in Newcastle under Lyme.
Frequently Asked Questions About John Pass
What is John Pass and what does it specialize in?
John Pass is an official Rolex retailer specializing in selling and maintaining Rolex watches.
Where is John Pass located?
John Pass is located at 12 Ironmarket, Newcastle Under Lyme, Staffordshire, ST5 1RF, United Kingdom.
What are the opening hours of John Pass?
John Pass is open Monday to Saturday from 09:15 to 16:45 and closed on Sundays.
How can I contact John Pass?
You can contact John Pass by phone at +441782631076 or via email at enquiries@johnpass.co.uk.
Does John Pass have a website where I can browse their collections?
Yes, John Pass has a website which can be visited at http://www.johnpass.co.uk/.
Is John Pass an authorized retailer for Rolex watches?
Yes, John Pass is proud to be part of the worldwide network of Official Rolex Retailers authorized to sell and maintain Rolex watches.
Which nearby bank can I visit for financial services when shopping at John Pass?
Halifax bank is located nearby, which you can visit for your financial services needs when shopping at John Pass.
Are there any nearby restaurants where I can dine before or after visiting John Pass?
Yes, nearby restaurants include Cappello Lounge, Mr Maliks (Indian restaurant), and Oscar's Restaurant, offering a variety of dining options.
What are some nearby entertainment or leisure options close to John Pass?
Nearby entertainment options include Betfred and Coral betting centers and Yates - Newcastle Under Lyme pub and dance club.
Are there places nearby for other shopping needs when visiting John Pass?
Yes, nearby stores include Sub-4 Retail (shoe store), Willow Boutiques (boutique), Pockets (clothing store), and Timespan Clocks & Watches (jewelry store).
Brand Certified Facts from John Pass
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Certified June 14, 2026Yext Knowledge Graph
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