Brand Certified
The LEGO® Store Southampton West Quay
4.7(530 reviews)
Certified by The LEGO® Store Southampton West Quay • Aug 16, 2026
Business Details
West Quay Shopping Centre, Southampton, STH
SO15 1QF, United Kingdom
Certified by The LEGO® Store Southampton West Quay • Aug 16, 2026
+44 2382 686906
Certified by The LEGO® Store Southampton West Quay • Aug 16, 2026
https://www.lego.com/en-gb/stores/store/southampton-west-quay?utm_source=ExtNet&utm_medium=Yext
Certified by The LEGO® Store Southampton West Quay • Aug 16, 2026
About
Certified by The LEGO® Store Southampton West Quay • Aug 16, 2026
Toy ShopToysLEGO Company Limited
The LEGO® Store Southampton West Quay brings creativity to life for kids and kids-at-heart! Visit our toy store to discover a huge selection of LEGO sets, minifigures and gifts, with extra help from our knowledgeable Brick Specialists. From LEGO Star Wars™ sets to LEGO sets for adults, we’ve got plenty of options for fans of all ages! Looking to get extra creative? Design your own personalised LEGO minifigures at the Build a Minifigure station, or check out the LEGO Pick a Brick wall to find all the pieces you need to bring your next idea to life. We’re always working on fun new activities to inspire creative play, so be sure to ask about what exciting LEGO events are coming soon to our store!
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by The LEGO® Store Southampton West Quay • Aug 16, 2026
The LEGO® Store Southampton West Quay
West Quay Shopping Centre, Southampton, STH
SO15 1QF, United Kingdom
Hours
Certified by The LEGO® Store Southampton West Quay • Aug 16, 2026
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 7:00 PM
Sunday11:00 AM - 5:00 PM
Reviews
4.7
530 reviews
5 stars
436
4 stars
65
3 stars
14
2 stars3
1 star
12
- KMKelly Myself6 days ago3.0Nice shop but the workers should be more enthousiast. My daughter came with here lego passport and they give us the stampt to do it by our selve. We have stamps from around the world and everywere we came de employee look what we had and talk with us.
- LILeanne IqbalAug 1, 20265.0Such a great experience we had today, such lovely staff. Very knowledgeable about the new Pokemon lego out. Helped my son get what he wanted and made him a very happy boy. Thank you guys
- AMAlison MccarthyJul 31, 20265.0Well done to the staff,the gave my boys a lego passport and free lego set as it was their birthday. Thank you for your kindness
- ACAnia ClarmanJul 21, 20265.0Great service and didnt feel like the staff were watching you which was nice.
- CCCallumJul 18, 20264.0Great shop, small and very busy without air con; so be prepared to be sweating by the time you leave. However, very friendly staff and enjoyed my purchase
Frequently Asked Questions About The LEGO® Store Southampton West Quay
Do you offer refunds on purchases made online?
We cannot offer refunds on purchases made online in our stores, so we recommend you reach out to customer service and they'd be happy to help. We offer exchanges or store credit on some purchases made online, but please give us a call before returning your item to the store.
Do you price match other retailers?
We strive to offer fair and consistent pricing in our stores and online. We can’t price match, however, as LEGO® Stores and the LEGO Shop sometimes run different promotions and discounts. Happy shopping!
How do I sign up for the LEGO VIP Program?
If you drop by one of our awesome LEGO® Stores, you can become a LEGO® VIP member right there and then. Just ask one of our Brick Specialists to sign you up and they’ll be happy to help. After you sign up in-store, you’ll receive a welcome email with instructions for completing your registration. After your registration is complete, you’ll receive an email with a link to your new digital card. LEGO VIP Points can be earned on purchases from LEGO stores and from our online shop.
Do you sell Gift Cards?
Yes, we sell LEGO® Gift Cards! To give someone a Gift Card, visit us in-store or visit our website to buy an e-gift card! LEGO Gift Cards can be given in any amount up to £500.
How do I check if the set I'm looking for is available or in stock at this store?
Visit LEGO.com and search for that set in the search bar at the top of the site. On the product page, click 'Check Store Stock' and search for our store by name or postcode and you'll be able to see if the set or you're looking for is in stock!
Do you have a build-your-own minifigure station, minifigure tower or minifigure factory?
Click the Website button above to learn more about the store's feature and types of minifigure building options available!
What do I do if I have a missing or lost piece?
You can visit our store and see if that missing piece is available in our Pick-A-Brick wall, but you can also order a free replacement part by visiting LEGO.com and clicking 'Help' and then 'Replacement Parts'!
Do you have a set I'm looking for in stock?
Visit LEGO.com and search for that set in the search bar at the top of the site. On the product page, click 'Check Store Stock' and search for our store by name or postcode and you'll be able to see if the set or you're looking for is in stock!
Do you offer refunds on purchases made online?
Refunds are not offered on online purchases in-store. Please contact customer service for assistance. Exchanges or store credit may be available for some online purchases; call before returning.
Can you price match other retailers for LEGO products?
We do not price match other retailers as LEGO Stores and the LEGO Shop may have different promotions. We aim to provide fair and consistent pricing in-store and online.
How can I join the LEGO VIP Program?
You can sign up for the LEGO VIP Program in-store by asking a Brick Specialist. After signing up, you'll receive emails to complete registration and access your digital VIP card.
Are LEGO Gift Cards available and how can I buy them?
Yes, LEGO Gift Cards are available in-store and online as e-gift cards. They can be purchased in any amount up to £500.
How can I check if a specific LEGO set is in stock at this store?
Visit LEGO.com and search for the set. On the product page, click 'Check Store Stock', then search for our store by name or postcode to see availability.
What options do you offer for building custom minifigures?
Please visit our website for detailed information about our build-your-own minifigure station, minifigure tower, or minifigure factory options.
What should I do if I have a missing or lost LEGO piece?
Visit the store to check our Pick-A-Brick wall for the piece or order a free replacement part via LEGO.com's 'Help' section under 'Replacement Parts'.
What are the opening hours of The LEGO Store Southampton West Quay?
The store is open Monday to Friday from 9:00 to 20:00, Saturday 9:00 to 19:00, and Sunday 11:00 to 17:00.
What nearby dining options are available around The LEGO Store Southampton West Quay?
Nearby restaurants include All Bar One Southampton for British cuisine, Las Iguanas for Brazilian dishes, and YO! Sushi for Japanese food, ideal for meals before or after your visit.
Where can I enjoy recreational activities near the LEGO Store in West Quay?
Hollywood Bowl Southampton is nearby, offering bowling and entertainment – a great spot for family fun before or after shopping at the LEGO Store.
Are there retail stores near The LEGO Store where I can shop for clothing and accessories?
Yes, nearby retail options include BOSS Store for designer clothing, FatFace for casual wear, and Mint Velvet within John Lewis for fashion and accessories.
Brand Certified Facts from The LEGO® Store Southampton West Quay
This information is certified by The LEGO® Store Southampton West Quay and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
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