Brand Certified
John Pass
4.8(212 reviews)
Certified by John Pass • May 24, 2026
Business Details
12 Ironmarket, NEWCASTLE UNDER LYME, Staffordshire
ST5 1RF, United Kingdom
Certified by John Pass • May 24, 2026
+44 1782 631076
Certified by John Pass • May 24, 2026
http://www.johnpass.co.uk/
Certified by John Pass • May 24, 2026
About
Certified by John Pass • May 24, 2026
Watch Store
John Pass is proud to be part of the worldwide network of Official Rolex Retailers, allowed to sell and maintain Rolex Watches.
Location
Certified by John Pass • May 24, 2026
Hours
Certified by John Pass • May 24, 2026
Monday9:15 AM - 4:45 PM
Tuesday9:15 AM - 4:45 PM
Wednesday9:15 AM - 4:45 PM
Thursday9:15 AM - 4:45 PM
Friday9:15 AM - 4:45 PM
Saturday9:15 AM - 4:45 PM
SundayClosed
Reviews
4.8
212 reviews
5 stars
195
4 stars
8
3 stars1
2 stars2
1 star
6
- TNThomas NixonApr 9, 20265.0I don’t know where to start. Me and my mate came in to narrow down my search for a new watch since I’m overdue an upgrade. Elle went above and beyond to ensure I explored the right options that would suit me for my day to day life. Elle was informative, entertaining and a pleasure to meet and speak with. I hope to hear again of her soon. 10/10 experience
- RRRichard ReynoldsApr 8, 20265.0My wife and I visited the store after booking an appointment online. Elle was very knowledgeable and friendly, and helped us try on many watches before making a decision on my first Rolex. She also adjusted a bracelet on a watch that I already owned and it now fits perfectly. Would highly recommend John Pass.
- MTMandy TideswellApr 8, 20265.0Aaron and Matt were both very attentive and professional, in their line of work. We were made very welcome, as soon as we entered the premises and were immediately assisted with our query. We were offered a drink, whilst Aaron dealt with us and Matt kindly, did the drinks of our choice. Aaron was very knowledgable and extremely helpful in assisting us. We felt comfortable in their company and would certainly revisit again. I would highly recommend John Pass in Newcastle under Lyme.
- CRClaire RobertsApr 1, 20265.0We received an outstanding service from Angela when we visited John Pass a few weeks ago. Angela was very friendly and patient while I tried on a number of pieces in the shop. Angela was very knowledgeable about the pieces and their provenance. The ring I selected was resized in a very short space of time and Howard provided a great service when I collected the ring. I would thoroughly recommend John Pass.
- JCJordan ChayMar 14, 20265.0Visited the store today to get my watch adjusted and was welcomed with a very friendly and nice atmosphere and team. Especially ‘Howard’ who was the one who worked on the watch, lovely person and the watch fits wonderfully. Will come back in the future. Thank you
Frequently Asked Questions About John Pass
What is John Pass and what does it specialize in?
John Pass is an official Rolex retailer specializing in selling and maintaining Rolex watches.
Where is John Pass located?
John Pass is located at 12 Ironmarket, Newcastle Under Lyme, Staffordshire, ST5 1RF, United Kingdom.
What are the opening hours of John Pass?
John Pass is open Monday to Saturday from 09:15 to 16:45 and closed on Sundays.
How can I contact John Pass?
You can contact John Pass by phone at +441782631076 or via email at enquiries@johnpass.co.uk.
Does John Pass have a website where I can browse their collections?
Yes, John Pass has a website which can be visited at http://www.johnpass.co.uk/.
Is John Pass an authorized retailer for Rolex watches?
Yes, John Pass is proud to be part of the worldwide network of Official Rolex Retailers authorized to sell and maintain Rolex watches.
Which nearby bank can I visit for financial services when shopping at John Pass?
Halifax bank is located nearby, which you can visit for your financial services needs when shopping at John Pass.
Are there any nearby restaurants where I can dine before or after visiting John Pass?
Yes, nearby restaurants include Cappello Lounge, Mr Maliks (Indian restaurant), and Oscar's Restaurant, offering a variety of dining options.
What are some nearby entertainment or leisure options close to John Pass?
Nearby entertainment options include Betfred and Coral betting centers and Yates - Newcastle Under Lyme pub and dance club.
Are there places nearby for other shopping needs when visiting John Pass?
Yes, nearby stores include Sub-4 Retail (shoe store), Willow Boutiques (boutique), Pockets (clothing store), and Timespan Clocks & Watches (jewelry store).
Brand Certified Facts from John Pass
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Certified May 24, 2026Yext Knowledge Graph
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