Ring Sizing
From £59.95
Ring sizing completed off-site within 10 days. Suitable for gold, silver, platinum and palladium with a 12‑month guarantee included.
Brand Certified
H. Samuel
4.5(198 reviews)
Certified by H. Samuel • Jun 14, 2026
Business Details
1 & 2 Elmsleigh Centre, Staines Upon Thames, SRY
TW18 4QB, United Kingdom
Certified by H. Samuel • Jun 14, 2026
+44 1784 451822
Certified by H. Samuel • Jun 14, 2026
https://www.hsamuel.co.uk/store/HS4332-Staines%20Upon%20Thames
Certified by H. Samuel • Jun 14, 2026
About
Certified by H. Samuel • Jun 14, 2026
JewellerWatch ShopWatch Repair ServiceJewellery Repair ServiceSignet Trading LTD
H.Samuel Staines is situated within Elmsleigh Shopping Centre in the heart of the town, making it a convenient stop for shoppers exploring Staines’ main retail area. With nearby parking at Elmsleigh and Two Rivers, as well as strong transport links within walking distance, the store is easy to reach. Inside, you’ll find a mix of men’s and women’s watches from brands such as Armani Exchange, Calvin Klein and Seiko, alongside a jewellery collection suited to both everyday wear and special occasions. Diamond ranges include Emmy London, Princessa and Enchanted Disney. A dedicated Perfect Piercing studio offers free ear piercing with selected earrings, alongside services such as repairs, engraving and valuations, all supported by knowledgeable in-store advice.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by H. Samuel • Jun 14, 2026
Hours
Certified by H. Samuel • Jun 14, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 5:30 PM
Sunday10:30 AM - 4:30 PM
8/31/20269:00 AM - 5:30 PM
12/25/20269:00 AM - 5:30 PM
1/1/20279:00 AM - 5:30 PM
Products & Services
3 lists · 15 items
Explore offerings from H. Samuel on 1 & 2 Elmsleigh Centre in Staines Upon Thames, with popular repair & care services offsite available at this location.
Services
13 items
Repair & Care Services Offsite
Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.
Jewellery Cleaning & Polishing
From £39.95
Jewellery cleaning and polishing to restore shine and remove scratches. Off‑site service.
Jewellery Rhodium Plating
From £49.95
Rhodium plating restores white gold’s shine and protects against wear. Completed off-site in within 10 days.
Jewellery Repair Services
Prices may vary depending on item type and work required
Jewellery repairs for rings, chains and settings. Free in‑store estimate.
Watch Battery Replacement & Reseal
From £49.95
Watch battery replacement and reseal to restore performance and water resistance, using high‑quality components.
Watch Servicing
From £49.95
Watch servicing to restore accuracy and reliability. Cleaning, lubrication and adjustment to extend lifespan.
Watch Repairs
Price and lead times vary depending on watch brand and work required
Watch repairs for straps, clasps, glass and mechanisms using high‑quality components.
Jewellery & Watch Engraving
From £30
Engraving for jewellery and watches with names, dates or messages. Precision finish for lasting memories
Jewellery & Watch Valuation
From £60
All valuations for insurance or probate purposes.
In-Store Watch Bracelet Adjustments
if watch is purchased elsewhere.
Bracelet adjustment for a comfortable fit. Free in‑store if watch was bought in store; charges may apply if watch was purchased elsewhere.
In-Store Watch Battery Replacement
From £9.99
In‑store battery replacement from £9.99. Expert fitting with high‑quality batteries; subject to availability.
Bespoke jewellery design to create a unique piece. In‑store consultation required.
In-Store Jewellery Cleaning
Free in-store jewellery cleaning (basic service). Deeper clean and polish available via chargeable send-away service.
Lifetime Battery Replacement
1 item
Lifetime Battery Replacement
From £17.99
Lifetime battery replacement to keep your watch running reliably, using high‑quality components for lasting performance.
Ear Piercing
1 item
Ear Piercing
Free service when buying a pair of piercing earrings.
Professional ear piercing using safe, hygienic techniques. Includes starter earrings. Free with any piercing earring purchase.
Reviews
4.5
198 reviews
5 stars
149
4 stars
22
3 stars
14
2 stars
3
1 star
10
- JBJayne Birch4 days ago5.0Want to thank Ella, for her valuable and inspired help with choosing the perfect gift for my 15 year old granddaughter - I would have struggled without her and my granddaughter loved her present! Thank you sooo much!
- KPKatie Phillips5 days ago5.0Noreen served me. Was buying a ring for my my birthday and was very friendly and behond helpful
- HGHannah GardnerJun 14, 20265.0Hannah and Eva were fantastic highly recommend and Eva even sacrificed a lollipop for our daughter !!! Thankyou!!!
- CRCharles RobinsonJun 14, 20265.0Paris and Hannah in the Staines store are a credit to the company, they were both so helpful and knowledgeable and you could really tell they both have a passion for customer service and promoting the business. The best experience ever!
- CHChleo HardingJun 10, 20265.0I recently purchased a diamond ring and couldn’t be happier with my choice. The ring is absolutely beautiful, with excellent quality and sparkle. The customer service was outstanding, making the whole experience smooth and enjoyable. I’m very satisfied with my purchase and would highly recommend this jeweller to anyone looking for something special.
Frequently Asked Questions About H. Samuel
Do you do ear piercings?
Our ear piercing service is available at selected H. Samuel stores, to find out what store near you provides this service click book an appointment to find out more.
Do you accept drop-ins/walk-ins for ear piercings?
Yes, H. Samuel does walk-in piercing appointments. You can come into the store at any time to get your ears pierced. We would recommend booking in advance, just in case it’s a busy day. To book in at the Perfect Piercing studio: call the store or book an appointment online.
Does the H. Samuel store in Staines Upon Thames offer ear piercing services?
Yes, the H. Samuel store in Staines offers ear piercing services at their Perfect Piercing studio, available at selected stores including this location.
Can I get my ears pierced at H. Samuel without an appointment?
Yes, walk-in ear piercing appointments are accepted, but booking in advance is recommended during busy times.
What are the opening hours of H. Samuel in Staines Upon Thames?
The store is open from 9:00 AM to 5:30 PM Monday through Saturday, and from 10:30 AM to 4:30 PM on Sundays.
What types of products does H. Samuel in Staines offer?
They offer ladies and gents watches from brands like Armani Exchange and Seiko, as well as jewellery including diamond collections from Emmy London and Enchanted Disney.
Does H. Samuel provide repair and valuation services?
Yes, the store offers in-store jewellery repairs, valuations, and engraving services.
What payment methods are accepted at H. Samuel Staines?
The store accepts debit cards and mobile NFC payments, among other payment options, but does not accept checks or require cash only.
Is there parking available near H. Samuel in Staines?
Yes, the closest car parks are the Elmsleigh Centre multi-storey car park and the Two Rivers Shopping Centre car park nearby.
How can I reach H. Samuel in Staines via public transport?
The train and bus stations are both just a 5 to 10 minute walk from the store, making it easily accessible by public transport.
What nearby attractions can I visit when shopping at H. Samuel in Staines?
You can visit Spelthorne Museum or Staines Library, both located close to the store, for a cultural or quiet break before or after your visit.
Are there other amenities near H. Samuel Staines that customers might find useful?
Nearby amenities include Argos department store for general shopping and the Riverside car park for additional parking options.
Brand Certified Facts from H. Samuel
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Certified June 14, 2026Yext Knowledge Graph
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