Location.com logo
Brand Certified

H Samuel

4.7
(259 reviews)

Business Details

+44 1483 962834
https://www.hsamuel.co.uk/

About

JewellerWatch ShopWatch Repair ServiceJewellery Repair ServiceSignet Trading LTD
Inside the Friary shopping centre, on level 2 you'll find us opposite Next, with easy access from the bus station and Bedford road car park. In the store, you'll find a great selection of exclusive watches from Citizen and Bulova along with cult classics from Casio and Seiko. We also stock an impressive selection of stunning jewellery to suit all tastes and budgets, so you’ll be sure to find the perfect treat for yourself or gift for a loved one. If you are looking for something extra special, our exclusive diamond collections from the likes of Forever Diamond, Perfect Fit and Emmy London will not disappoint. In-store services include repairs, valuations, personalisation and ear piercing, as well as free appointments with our friendly experts who are always happy to help. We look forward to seeing you soon.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H Samuel
Unit 50 The Friary Centre, Guildford, SRY
GU1 4YW, United Kingdom

Hours

Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 6:00 PM
Sunday11:00 AM - 5:00 PM
12/25/20269:00 AM - 6:00 PM

Products & Services

3 lists · 15 items

Explore offerings from H Samuel on Unit 50 The Friary Centre in Guildford, with popular repair & care services offsite available at this location.

Services

13 items

Repair & Care Services Offsite

Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.

Ring Sizing
Ring Sizing
From £59.95

Ring sizing completed off-site within 10 days. Suitable for gold, silver, platinum and palladium with a 12‑month guarantee included.

Jewellery Rhodium Plating

Rhodium plating restores white gold’s shine and protects against wear. Completed off-site in within 10 days.

Jewellery Repair Services
Jewellery Repair Services
Prices may vary depending on item type and work required

Jewellery repairs for rings, chains and settings. Free in‑store estimate.

Watch Servicing
Watch Servicing
From £49.95

Watch servicing to restore accuracy and reliability. Cleaning, lubrication and adjustment to extend lifespan.

Watch Repairs
Watch Repairs
Price and lead times vary depending on watch brand and work required

Watch repairs for straps, clasps, glass and mechanisms using high‑quality components.

Off-Site Jewellery & Watch Engraving

Off-site jewellery and watch engraving available in any store from £30 for our items or yours, sent to our Jewellery Quarter service centre with a 10 working day turnaround.

In-Store Watch Bracelet Adjustments
In-Store Watch Bracelet Adjustments
if watch is purchased elsewhere.

Bracelet adjustment for a comfortable fit. Free in‑store if watch was bought in store; charges may apply if watch was purchased elsewhere.

In-Store Jewellery Cleaning
In-Store Jewellery Cleaning

Free in-store jewellery cleaning (basic service). Deeper clean and polish available via chargeable send-away service.

Lifetime Battery Replacement

1 item

Lifetime Battery Replacement
Lifetime Battery Replacement
From £17.99

Lifetime battery replacement to keep your watch running reliably, using high‑quality components for lasting performance.

Ear Piercing

1 item

Ear Piercing
Ear Piercing
Free service when buying a pair of piercing earrings.

Professional ear piercing using safe, hygienic techniques. Includes starter earrings. Free with any piercing earring purchase.

Reviews

4.7
259 reviews
5 stars
229
4 stars
11
3 stars
9
2 stars
1
1 star
9
  • MG
    Mykyta Grytsyk
    1 day ago
    5.0
    Acabo de llegar a el Shoping y con muchas ganas de comprar un colgante y me fui con 2 relojes excelentes y un colgante de una cruz, pero quiero destacar la atención de Ben, nunca forzó que compre nada, fue preguntándome qué estaba buscando, mirando si podía adaptar mi gusto con lo que buscaba y terminé llevándome lo que realmente quería, cuando lleguen al lugar pregunten por BEN!!! Definitivamente el disfruta de lo que hace y servir a los clientes le sale súper natural ! Recomendadisimo
  • KC
    Karen Cumper
    2 days ago
    5.0
    Shopped today in the ( Guildford Friary) served by a very confident and lovely person Decrah( who is in training), all I can say please employ more like this one, also the manager that was covering the store Paris (wearing a jumper🥵) was also very welcoming too. Definitely go back and would totally recommend. So well done to Decrah 💯💯👍
  • PN
    Penny Nicholls
    Aug 8, 2026
    1.0
    Bought an adjustable watch from this store last month. Within 2 weeks one of the strap bars had lost it's gold capping. On visiting the store today with my guarantee receipt I was told only the clock workings were covered by the standard warranty. A new bar was counted as a cosmetic repair which I'd be charged for and that some force must've caused it to come off!! Not happy that this happened within 2 weeks of normal watch wearing. I now doubt the quality of this watch and if more gold link bar caps will just fall off in time . A very disappointing purchase and level of customer service.
  • AG
    Asanka Gajaweera
    Aug 2, 2026
    5.0
    Hi Ben, Thank you very much for all your help in choosing our wedding rings. We really appreciate your patience, advice, and excellent service throughout the process. It made the experience so much easier and more enjoyable for us. Thank you again for everything. Best regards, Asanka & Harshini
  • MY
    monica yeo
    Jul 20, 2026
    5.0
    My girls had their ears pierced yesterday at H. Samuel, and we had a wonderful experience with Natalia. The piercing area has a lovely little corner that feels private and comfortable, which really helped put my girls at ease. Natalia was friendly, professional, and explained every step of the procedure clearly before and during the piercing. She was incredibly patient, answered all of our questions, and never made us feel rushed or under any pressure. Thanks to her calm and reassuring manner, my girls felt relaxed throughout the whole process. At the end, they each received a Brave Certificate and a little goodie bag, which was such a lovely touch. I highly recommend Natalia if you're considering ear piercing. She made it a positive and memorable experience for my girls.

Brand Certified Facts from H Samuel

This information is certified by H Samuel and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 09, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others