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H Samuel

4.8
(273 reviews)

Business Details

+44 1483 962834
https://www.hsamuel.co.uk/

About

JewellerWatch ShopWatch Repair ServiceJewellery Repair ServiceSignet Trading LTD
Inside the Friary shopping centre, on level 2 you'll find us opposite Next, with easy access from the bus station and Bedford road car park. In the store, you'll find a great selection of exclusive watches from Citizen and Bulova along with cult classics from Casio and Seiko. We also stock an impressive selection of stunning jewellery to suit all tastes and budgets, so you’ll be sure to find the perfect treat for yourself or gift for a loved one. If you are looking for something extra special, our exclusive diamond collections from the likes of Forever Diamond, Perfect Fit and Emmy London will not disappoint. In-store services include repairs, valuations, personalisation and ear piercing, as well as free appointments with our friendly experts who are always happy to help. We look forward to seeing you soon.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H Samuel
Unit 50 The Friary Centre, Guildford, SRY
GU1 4YW, United Kingdom

Hours

Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 6:00 PM
Sunday11:00 AM - 5:00 PM
12/25/20269:00 AM - 6:00 PM

Products & Services

3 lists · 15 items

Explore offerings from H Samuel on Unit 50 The Friary Centre in Guildford, with popular repair & care services offsite available at this location.

Ear Piercing

1 item

Ear Piercing
Ear Piercing
Free service when buying a pair of piercing earrings.

Professional ear piercing using safe, hygienic techniques. Includes starter earrings. Free with any piercing earring purchase.

Lifetime Battery Replacement

1 item

Lifetime Battery Replacement
Lifetime Battery Replacement
From £17.99

Lifetime battery replacement to keep your watch running reliably, using high‑quality components for lasting performance.

Services

13 items

Repair & Care Services Offsite

Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.

Ring Sizing
Ring Sizing
From £59.95

Ring sizing completed off-site within 10 days. Suitable for gold, silver, platinum and palladium with a 12‑month guarantee included.

Jewellery Rhodium Plating

Rhodium plating restores white gold’s shine and protects against wear. Completed off-site in within 10 days.

Jewellery Repair Services
Jewellery Repair Services
Prices may vary depending on item type and work required

Jewellery repairs for rings, chains and settings. Free in‑store estimate.

Watch Servicing
Watch Servicing
From £49.95

Watch servicing to restore accuracy and reliability. Cleaning, lubrication and adjustment to extend lifespan.

Watch Repairs
Watch Repairs
Price and lead times vary depending on watch brand and work required

Watch repairs for straps, clasps, glass and mechanisms using high‑quality components.

Off-Site Jewellery & Watch Engraving

Off-site jewellery and watch engraving available in any store from £30 for our items or yours, sent to our Jewellery Quarter service centre with a 10 working day turnaround.

In-Store Watch Bracelet Adjustments
In-Store Watch Bracelet Adjustments
if watch is purchased elsewhere.

Bracelet adjustment for a comfortable fit. Free in‑store if watch was bought in store; charges may apply if watch was purchased elsewhere.

In-Store Jewellery Cleaning
In-Store Jewellery Cleaning

Free in-store jewellery cleaning (basic service). Deeper clean and polish available via chargeable send-away service.

Reviews

4.8
273 reviews
5 stars
243
4 stars
11
3 stars
9
2 stars
1
1 star
9
  • M
    『MvL』•ÑËŁŚØÑ࿐
    2 days ago
    5.0
    I love the service the way staff treat. Very charmful and helpful.
  • SB
    Sandie Brown
    6 days ago
    5.0
    A Big shout out to Ella in the Guildford Branch for fixing my bracelet. Her customer service was amazing and she was so kind and helpful... THANK YOU ELLA 🙂
  • HH
    Hardtryninja
    Sep 12, 2026
    5.0
    An enjoyable customer experience. Greeted warmly and assisted quickly and postively in store. I left happy and pleased with my jewellery purchase. Dearah was very polite, friendly and helpful throughout. Thank you, Suzannah.
  • KK
    karthika ms Karthi
    Sep 4, 2026
    5.0
    Had a really good experience at H.Samuel. Ben was very helpful, friendly and professional. Great customer service and would definitely recommend!
  • MB
    Mark Bristow
    Sep 2, 2026
    5.0
    Ben was amazing - I had previously taken it to a jeweller in Haslemere who couldn’t remove a watch pin but Ben whipped it out, fitted a new pin and all for free 🤩. Great store, great service

Brand Certified Facts from H Samuel

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Certified September 27, 2026Yext Knowledge Graph
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