Located in the bottom half of Guildford's cobbled high street, you’ll find Ernest Jones on the corner of Swan Lane, opposite Gap. The store is easy to access and the town has several central car parks, train and bus stations, plus Park and Ride services. In-store, you’ll find a premium range of prestige watch brands including Breitling, TAG Heuer, Alpina and Bulova, together with exclusive collections of bridal and diamond jewellery from Tolkowsky, Vera Wang and Arctic Light. We also host regular in-store wedding and luxury jewellery events by Le Vian. Our services include repairs, valuations and personalisation, and you can even book an appointment with one of our friendly team who’ll be happy to answer any questions and to help you find the perfect piece. We look forward to welcoming you soon.
There has never been a better time to explore the world of designer watches; discover watches from a range of iconic brands with Ernest Jones.
Reviews
3.8
40 reviews
5 stars
23
4 stars
5
3 stars
1
2 stars
3
1 star
8
SP
Sue Pickett
Nov 19, 2022
5.0
The assistant manager went above and beyond to help my husband with his red arrows watch such a helpful young lady
CS
Clear Sky
Sep 23, 2021
5.0
SWEET STAFF GREAT SERVICE AND VERY REASONABLE PRICE . FULL RECOMMEND ERNEST JONES . MARIO
AT
Aaron Taylor-Cotter
Aug 7, 2020
1.0
Tried three times to arrange an engagement ring appointment but had to chase each time as given callback time and day passed with no news.
Store staff seemingly completely disinterested in ordering in rings for viewing, no apologies given at any point for the time wasted.
First and last time I'll bother with this store, and possibly Ernest Jones too if this is indicative of the company as a whole.
Update:
Shortly after the review and response from Ernest Jones CS, almost as if by magic, I finally received calls about the rings we wished to view and that they would be in store the next day - unfortunately for Ernest Jones this was a belated effort, as we have since given our business to a competing jewellers in the Friary.
This was both down to my fiance finding a ring she was delighted with and the far more personal service offered.
AC
Alex Coles
Dec 15, 2018
5.0
I took my watch in to be repaired. Staff efficient and friendly. Thank you.
Ernest Jones is located at 77/81 High Street, Guildford, GU1 3DY, on the corner of Swan Lane opposite Gap.
What type of products does Ernest Jones offer?
Ernest Jones offers a premium range of prestige watch brands like Breitling, TAG Heuer, Alpina and Bulova, as well as exclusive bridal and diamond jewellery collections from Tolkowsky, Vera Wang and Arctic Light.
What in-store services does Ernest Jones provide?
Ernest Jones provides services including repairs, valuations, personalisation, and ring sizing.
Can I book an appointment at Ernest Jones?
Yes, you can book an appointment with their friendly team who will assist you in finding the perfect piece and answer any questions.
What are the payment options accepted at Ernest Jones?
Ernest Jones accepts debit cards and mobile NFC payments; cash-only and check payments are not required.
Does Ernest Jones provide delivery or in-store pickup services?
Yes, Ernest Jones offers delivery and in-store pickup services, but same-day delivery and curbside pickup are not available.
Is Ernest Jones currently open for shopping?
Ernest Jones is currently listed as closed with no opening hours available at this time.
What car parks or transportation options are near Ernest Jones?
Guildford town centre, where Ernest Jones is located, has several central car parks, train and bus stations, plus Park and Ride services, making it convenient for customers to access the store.
What nearby stores can I visit around Ernest Jones in Guildford?
Nearby stores include Gap, River Island for clothing, Links of London and Silverado Jewellery for additional jewellery options, and WHSmith for bookstore and convenience needs.
Are there any nearby cafes or restaurants close to Ernest Jones where I can relax?
Yes, nearby places to relax and eat include Costa Coffee, Joe & The Juice, The Guildford Townhouse Mediterranean restaurant, Oporto fast food, and Cambio Marcia Italian restaurant with a beer garden.
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