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Business Details
About
Book ShopMusic StoreMiscellaneous RetailCharity Shop
A Novel Idea, run mainly by volunteers, is Godalming’s only charity book and vinyl shop. Located on Queen Street (nearly opposite Prezzo’s), and just off the High Street, A Novel Idea stocks a wide range of pre-loved books and records. All profits go to Catalyst Support, a Surrey-based charity delivering over 20 services to the community, specialising in Mental Health and Wellbeing, Drug & Alcohol and Specialist Outreach.
Location
Hours
MondayClosed
Tuesday10:00 AM - 4:00 PM
Wednesday10:00 AM - 4:00 PM
Thursday10:00 AM - 4:00 PM
Friday10:00 AM - 4:00 PM
Saturday10:00 AM - 4:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.