Ernest Jones can be found on the ground floor of the Ashley Centre in Epsom town centre. The store is located next door to M&S and has easy access from the High Street, as well as lifts and stairs to multi-level parking. In-store, we carry exclusive diamond brands including Neil Lane Designs, Vera Wang, Tolkowsky and Le Vian. We also host exclusive Le Vian events and in-store valuation days. Our range of prestige watch brands includes TAG Heuer, Rado, Frederique Constant and Raymond Weil, and we also have an impressive collection of fashion jewellery and gifts. Book an appointment with us to discuss repairs, personalisation or valuations, or if you’d like a helping hand from one of our jewellery experts to find the perfect piece. We look forward to welcoming you soon
There has never been a better time to explore the world of designer watches; discover watches from a range of iconic brands with Ernest Jones.
Services
13 items
Repair & Care Services Offsite
Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.
Bespoke jewellery design to create a unique piece. In‑store consultation required.
In-Store Jewellery Cleaning
Free in-store jewellery cleaning (basic service). Deeper clean and polish available via chargeable send-away service.
Reviews
3.9
72 reviews
5 stars
44
4 stars
9
3 stars
4
2 stars1
1 star
14
RM
RUTH MASON
Jun 4, 2026
5.0
Michila @ EPSOM Branch was very Welcoming, Helpful & Efficient. Would Highly Recommend
JM
James McCarthy
Apr 25, 2026
1.0
Lost my parters neckless been going on for 2months. Still not resolved. They said another customer had taking it out of the shop. If not resolved this weekend, we will have to file a police report and go to small claims.
IN
Ian Norman
Feb 14, 2026
5.0
Had a great experience at Ernest Jones thanks to Macey. I was looking for some work-safe earrings as a Valentine’s gift for my wife, and she was honestly so patient and helpful throughout.
She talked me through a few different options, explained things clearly, and never made me feel rushed or under pressure. Really appreciated how kind and approachable she was – it made what could’ve been a slightly stressful purchase feel easy and enjoyable.
Left feeling confident I’d chosen the right thing. Great customer service and a credit to the store. Would definitely recommend asking for Macey if you’re shopping here.
MG
Mick Groves
Feb 8, 2022
4.0
Very helpful staff kindly set date on my watch . .😁👍
CH
c hindle
Aug 21, 2020
5.0
Assistant manager Alex was brilliant! She asked for my rough budget and what sort of product I wanted, and didn't immediately bring out the most expensive. She seemed to care about what was right for me and showed genuine interest. No hard selling and was just happy to help. Absolutely brilliant. Thank you!
Ernest Jones is located on the ground floor of the Ashley Centre in Epsom town centre, next door to Marks & Spencer (M&S).
What are the opening hours of Ernest Jones in Epsom?
Ernest Jones is open Monday to Saturday from 9:30 AM to 5:30 PM, and on Sunday from 10:30 AM to 4:30 PM.
Does Ernest Jones offer delivery and in-store pickup services?
Yes, Ernest Jones offers in-store pickup, delivery, and no-contact delivery services.
What brands of diamonds and watches can I find at Ernest Jones Epsom?
The store carries exclusive diamond brands like Neil Lane Designs, Vera Wang, Tolkowsky, and Le Vian, as well as prestige watch brands including TAG Heuer, Rado, Frederique Constant, and Raymond Weil.
Can I book an appointment for repairs or valuations at Ernest Jones?
Yes, customers can book an appointment to discuss repairs, personalisation, or valuations with jewellery experts at Ernest Jones.
Is there parking available near Ernest Jones in the Ashley Centre?
Yes, there is easy access to multi-level parking including the Ashley Centre Multi Storey Car Park, accessible by lifts and stairs.
Are there any nearby stores where I can shop for clothing or fashion accessories after visiting Ernest Jones?
Yes, nearby stores include Accessorize Monsoon, Monsoon and Accessorize, Zepla, and H&M, all offering clothing and fashion accessories.
If I am coming via mobile phone, where nearby can I get mobile phone services close to Ernest Jones?
The Vodafone mobile phone store is located near Ernest Jones, providing easy access to mobile phone services.
What payment methods are accepted at Ernest Jones?
Ernest Jones accepts debit card payments and mobile NFC payments, and does not require cash only. They do not accept checks.
Does Ernest Jones welcome LGBTQ customers?
Yes, Ernest Jones welcomes LGBTQ customers and provides an inclusive shopping environment.
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