Inside the Touchwood Shopping Centre in Solihull, you’ll find Ernest Jones through the Poplar Arcade entrance, opposite John Lewis on The Plaza. The Centre is easily accessed by car and offers ample parking with direct access to the stores via lifts and escalators. We stock a wide range of designer watches including top brands such as Rado, Longines and Ebel, as well as exclusive diamond collections from the likes of Tolkowsky, Neil Lane Bridal and Vera Wang. We also host Le Vian diamond events in-store. Our friendly and knowledgeable team are always on hand to answer questions and to assist you in finding the perfect piece. In-store services include jewellery and watch repairs, valuations, and personalisation services, as well as bookable appointments with our experts. We look forward to welcoming you soon.
There has never been a better time to explore the world of designer watches; discover watches from a range of iconic brands with Ernest Jones.
Services
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Repair & Care Services Offsite
Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.
Off-site jewellery and watch engraving available in any store from £30 for our items or yours, sent to our Jewellery Quarter service centre with a 10 working day turnaround.
Explore the stunning collection of diamond rings at Ernest Jones, crafted to celebrate life’s most meaningful moments. Featuring carefully selected diamonds chosen for their brilliance and quality, each ring offers exceptional sparkle and refined style.
From classic solitaires to modern designs, there’s a perfect ring for every occasion. Set in premium metals such as gold, white gold, and platinum, each piece is designed for lasting beauty, making it a timeless symbol of love and elegance.
Discover the collection of wedding rings at Ernest Jones, expertly crafted to represent everlasting love and commitment. Designed with quality and comfort in mind, each ring offers a timeless finish perfect for everyday wear.
From classic bands to more detailed styles, there is a design to suit every preference. Crafted in premium metals such as gold, white gold, and platinum, these rings are made to be cherished for a lifetime, symbolising your journey together in style.
Discover the elegant collection of engagement rings at Ernest Jones, designed to mark life’s most meaningful moments. Each ring features carefully selected diamonds, chosen for their brilliance and quality, creating a truly captivating sparkle.
From timeless solitaire designs to contemporary styles, there is something to suit every taste. Crafted in premium metals such as gold, white gold, and platinum, each piece is made for lasting beauty and comfort, making it the perfect symbol of love and commitment.
Explore the elegant collection of gold jewellery at Ernest Jones, designed to bring timeless style to every occasion. Crafted from high-quality gold, each piece offers a radiant finish and lasting durability.
From delicate everyday designs to bold statement pieces, the collection suits a variety of tastes and styles. Whether you're searching for a meaningful gift or a classic addition to your own collection, there’s something to suit every moment.
Available in yellow gold, white gold, and rose gold, each piece is thoughtfully designed for both comfort and sophistication, making it perfect for everyday wear or special occasions.
Discover the refined collection of watches at Ernest Jones, designed to combine style with reliable performance. Crafted using high-quality materials, each timepiece offers durability, precision, and a sophisticated finish.
From classic designs to modern styles, the range suits both everyday wear and special occasions. Featuring trusted brands and expertly made movements, every watch is created with attention to detail and comfort in mind.
Perfect as a meaningful gift or a stylish personal accessory, Ernest Jones watches are made to be worn and appreciated for years to come, offering a timeless addition to any collection.
Explore the collection of smartwatches at Ernest Jones, designed to combine modern technology with sleek, everyday style. Crafted with high-quality materials, each smartwatch offers comfort, durability, and a sophisticated finish.
From fitness tracking and health monitoring to seamless smartphone connectivity, these smartwatches are built to support your daily routine with ease. With a range of designs and finishes available, there’s something to suit every lifestyle and preference.
Perfect for staying connected while on the go, Ernest Jones smartwatches offer both practicality and style, making them a versatile addition to any collection.
Discover the beautiful collection of silver jewellery at Ernest Jones, designed to add effortless style to any look. Crafted from high-quality silver, each piece offers a bright, polished finish and lasting durability.
From delicate everyday designs to more statement pieces, the collection caters to every style and occasion. Whether you're searching for a thoughtful gift or a versatile addition to your own collection, there’s something to suit every taste.
Designed with comfort and attention to detail, Ernest Jones silver jewellery is perfect for everyday wear, offering timeless appeal that can be enjoyed for years to come.
Explore the versatile collection of rings at Ernest Jones, designed to suit every style and occasion. Crafted using high-quality materials, each piece offers a perfect blend of durability, comfort, and refined design.
From simple, elegant bands to more detailed and eye-catching styles, the range caters to both everyday wear and special moments. Whether you're marking a milestone, choosing a meaningful gift, or adding to your personal collection, there’s a ring to suit every taste.
Available in a variety of metals and finishes, each ring is designed with attention to detail, ensuring lasting beauty and a comfortable fit. Ernest Jones rings offer timeless appeal, making them perfect for everyday elegance or celebrating life’s special moments.
Discover the stunning collection of necklaces at Ernest Jones, designed to add the perfect finishing touch to any look. Crafted from high-quality materials, each piece offers a blend of elegance, durability, and everyday wearability.
From delicate chains for a subtle, refined look to more statement designs that stand out, the collection caters to a variety of styles and occasions. Whether you’re dressing for a special event or enhancing your everyday outfit, there’s a necklace to suit your style.
Available in a range of metals and finishes, each piece is thoughtfully designed with attention to detail and comfort in mind. Ernest Jones necklaces make the perfect gift or a timeless addition to your own jewellery collection, offering lasting beauty you can enjoy for years to come.
Explore the elegant collection of bracelets at Ernest Jones, designed to bring a refined finishing touch to any look. Crafted from high-quality materials, each piece combines durability with sophisticated style for everyday wear or special occasions.
From delicate, understated designs to bold statement pieces, the collection offers something to suit every taste and personality. Perfect as a meaningful gift or a stylish addition to your own jewellery collection, each bracelet is created with comfort and attention to detail in mind.
Available in a range of metals and finishes, Ernest Jones bracelets offer versatile style and lasting beauty, making them an essential accessory for any occasion.
Discover the elegant collection of earrings at Ernest Jones, designed to add the perfect finishing touch to any look. Crafted from high-quality materials, each pair offers a balance of style, comfort, and lasting durability.
From classic studs and timeless hoops to more detailed statement designs, the range suits both everyday wear and special occasions. Whether you're looking for a subtle accessory or something to stand out, there’s a style to match every taste.
Available in a variety of metals and finishes, Ernest Jones earrings are thoughtfully designed with attention to detail, making them a meaningful gift or a versatile addition to your jewellery collection.
Reviews
4.7
199 reviews
5 stars
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FC
Frazzle Clay
Aug 7, 2026
5.0
Came in for a chain cleaning and left with it looking better than new. Suman was quick and lovely with it. Best customer service I’ve experienced.
FC
Fay Cb
Jul 25, 2026
5.0
Ella is so lovely! Only went in to browse, she was really helpful and kind and sorted us out, thank you so much! Would highly recommend this branch 🙌
CK
chris kempton
Jun 13, 2026
5.0
Aqsa was great during our quick visit and able to give use a range of quotes within moments. Aqsa also gave plenty of insight into the differences between our options and all with a smile
RE
R Ehsan
May 24, 2026
5.0
Exceptional customer service from both Aqsa and Mumtaz today- incredibly polite and courteous. They were both friendly, attentive and approachable- everything you'd expect from a customer facing role.
RK
Raymond Knight
Apr 9, 2026
5.0
I brought a bracelet for my wife Christmas and unfortunately it broke yesterday that's 4months ago .so we went back to Ernest Jones and showed the manager her name was SUMAN and what a lovely woman so easy to talk to .SUMAN took a quick look at the return bracelet and immediately changed it for a brand new one and said she was so sorry for any inconvenience. My wife and I want to say thank you SUMAN
. That's the way to treat customers well done Ernest Jones. Ray and marian
Ernest Jones is located inside the Touchwood Shopping Centre in Solihull through the Poplar Arcade entrance, opposite John Lewis on The Plaza, at 30 Crescent Arcade, Touchwood, Solihull, B91 3GZ, UK.
What are the opening hours of Ernest Jones in Solihull?
Ernest Jones is open Monday to Saturday from 9:30 AM to 5:30 PM and on Sundays from 11:00 AM to 5:00 PM.
What types of products can I find at Ernest Jones in Solihull?
Ernest Jones stocks a wide range of designer watches including brands like Rado, Longines, and Ebel, as well as exclusive diamond collections from Tolkowsky, Neil Lane Bridal, and Vera Wang.
Does Ernest Jones offer in-store services such as repairs or valuations?
Yes, Ernest Jones offers jewellery and watch repairs, valuations, personalisation services, and you can also book appointments with their experts.
What delivery and pickup options are available at Ernest Jones Solihull?
Ernest Jones offers in-store pickup, delivery, and no-contact delivery services for customer convenience.
Are appointments required to visit Ernest Jones in Solihull?
No, appointements are not required to visit Ernest Jones; you can visit the store without booking in advance.
How can I contact Ernest Jones in Solihull?
You can contact Ernest Jones by phone at +44 121 709 2166 or toll-free at +44 800 458 1066.
What nearby retail stores can I visit around Ernest Jones in Touchwood?
Nearby retail stores include Next for clothing, Pandora for jewelry and bridal items, and Goldsmiths for watches and jewelry, all within Touchwood Shopping Centre.
Are there any nearby cafes or places to eat near Ernest Jones in Solihull?
Yes, you can visit nearby places such as Joe & The Juice, The Place To Eat - John Lewis, Espresso Bar at John Lewis, Nespresso Boutique, and Coffee Lounge for various dining and coffee options.
Is there convenient parking and access to Ernest Jones in the Touchwood Shopping Centre?
Yes, the Touchwood Shopping Centre offers ample parking with direct access to the stores, including Ernest Jones, via lifts and escalators for easy entry.
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