Ring Sizing
From £59.95
Ring sizing completed off-site within 10 days. Suitable for gold, silver, platinum and palladium with a 12‑month guarantee included.
Brand Certified
H. Samuel
4.8(362 reviews)
Certified by H. Samuel • Jun 21, 2026
Business Details
Unit 83 The Galleries, Washington, SND
NE38 7SD, United Kingdom
Certified by H. Samuel • Jun 21, 2026
+44 1914 176040
Certified by H. Samuel • Jun 21, 2026
https://www.hsamuel.co.uk/store/HS4370-Washington
Certified by H. Samuel • Jun 21, 2026
About
Certified by H. Samuel • Jun 21, 2026
JewellerWatch ShopWatch Repair ServiceJewellery Repair ServiceSignet Trading LTD
You’ll find H.Samuel near the entrance of the Galleries Shopping Centre in Washington. We’re on the Ground Floor, next to EE and opposite Vodafone. The Centre is well served by public transport, with a bus station on-site and several train stations nearby. The best place to park when visiting us by car is in car parks 4, 5, or 18. In-store, you’ll find a fantastic selection of ladies and gents watches from iconic fashion brands including Armani Exchange, Bulova and Casio. We also have plenty of stylish jewellery and sparkling diamonds from top brands including Forever Diamond, Perfect Fit and Enchanted Disney. Our Perfect Piercing studio is your one-stop shop to create your dream ear stack. Buy a pair of piercing earrings and get your ears pierced at our Washington store for free. As well as in-store repairs, valuations, and engravings, you can also book a free appointment with us if you need some help to find the perfect treat for yourself or gift for a loved one. We look forward to seeing you soon.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by H. Samuel • Jun 21, 2026
Hours
Certified by H. Samuel • Jun 21, 2026
Monday9:30 AM - 5:00 PM
Tuesday9:30 AM - 5:00 PM
Wednesday9:30 AM - 5:00 PM
Thursday9:30 AM - 5:00 PM
Friday9:30 AM - 5:00 PM
Saturday9:30 AM - 5:00 PM
SundayClosed
12/25/20269:30 AM - 5:00 PM
Products & Services
3 lists · 15 items
Explore offerings from H. Samuel on Unit 83 The Galleries in Washington, with popular repair & care services offsite available at this location.
Services
13 items
Repair & Care Services Offsite
Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.
Jewellery Cleaning & Polishing
From £39.95
Jewellery cleaning and polishing to restore shine and remove scratches. Off‑site service.
Jewellery Rhodium Plating
From £49.95
Rhodium plating restores white gold’s shine and protects against wear. Completed off-site in within 10 days.
Jewellery Repair Services
Prices may vary depending on item type and work required
Jewellery repairs for rings, chains and settings. Free in‑store estimate.
Watch Battery Replacement & Reseal
From £49.95
Watch battery replacement and reseal to restore performance and water resistance, using high‑quality components.
Watch Servicing
From £49.95
Watch servicing to restore accuracy and reliability. Cleaning, lubrication and adjustment to extend lifespan.
Watch Repairs
Price and lead times vary depending on watch brand and work required
Watch repairs for straps, clasps, glass and mechanisms using high‑quality components.
Off-site jewellery and watch engraving available in any store from £30 for our items or yours, sent to our Jewellery Quarter service centre with a 10 working day turnaround.
Jewellery & Watch Valuation
From £60
All valuations for insurance or probate purposes.
In-Store Watch Bracelet Adjustments
if watch is purchased elsewhere.
Bracelet adjustment for a comfortable fit. Free in‑store if watch was bought in store; charges may apply if watch was purchased elsewhere.
In-Store Watch Battery Replacement
From £9.99
In‑store battery replacement from £9.99. Expert fitting with high‑quality batteries; subject to availability.
Bespoke jewellery design to create a unique piece. In‑store consultation required.
In-Store Jewellery Cleaning
Free in-store jewellery cleaning (basic service). Deeper clean and polish available via chargeable send-away service.
Lifetime Battery Replacement
1 item
Lifetime Battery Replacement
From £17.99
Lifetime battery replacement to keep your watch running reliably, using high‑quality components for lasting performance.
Ear Piercing
1 item
Ear Piercing
Free service when buying a pair of piercing earrings.
Professional ear piercing using safe, hygienic techniques. Includes starter earrings. Free with any piercing earring purchase.
Reviews
4.8
362 reviews
5 stars
322
4 stars
18
3 stars
13
2 stars4
1 star5
- LSLisa siddall2 days ago5.0Great customer service, quick efficient and friendly. Will be back again. Thank you.
- NWNicola Williams4 days ago5.0Got my daughters ears pierced, great service and reasonable price. Would recommend
- BRBronagh Rogers6 days ago5.0Great quick service and really friendly, thank you I believe his name was casper
- BMBrody MaineJun 9, 20265.0Went in to the Washington store yesterday to get my ears pierced and it was as expected. Kelly and Gemma are was amazing and the customer service was top notch. They gave me everything needed to take care of my piercing. Would 100% recommend!
- GLGail LewisJun 6, 20265.0Vickie was amazing today helped us pick the perfect wedding band for my husband to be. We had such a laugh and made the experience just perfect. Thank you xx
Frequently Asked Questions About H. Samuel
Do you do ear piercings?
Our ear piercing service is available at selected H. Samuel stores, to find out what store near you provides this service click book an appointment to find out more.
Do you accept drop-ins/walk-ins for ear piercings?
Yes, H. Samuel does walk-in piercing appointments. You can come into the store at any time to get your ears pierced. We would recommend booking in advance, just in case it’s a busy day. To book in at the Perfect Piercing studio: call the store or book an appointment online.
Brand Certified Facts from H. Samuel
This information is certified by H. Samuel and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 21, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website