H.Samuel Manchester Lowry Outlet is located at The Quays in Salford, within the Lowry Outlet shopping centre, close to popular attractions and waterfront views. Easily reached by tram, bus or car, with on-site parking available, our store offers a broad selection of men’s and women’s watches from well-known brands, alongside a stylish range of jewellery for all occasions. Explore sparkling diamond collections and contemporary pieces perfect for gifting or special moments. Our in-store services include jewellery repairs, engraving and valuations, with free consultations available from our knowledgeable team for personalised advice.
Explore offerings from H. Samuel on Unit GO66S The Quays in Manchester, with popular repair & care services offsite available at this location.
Services
13 items
Repair & Care Services Offsite
Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.
Bespoke jewellery design to create a unique piece. In‑store consultation required.
In-Store Jewellery Cleaning
Free in-store jewellery cleaning (basic service). Deeper clean and polish available via chargeable send-away service.
Lifetime Battery Replacement
1 item
Lifetime Battery Replacement
From £17.99
Lifetime battery replacement to keep your watch running reliably, using high‑quality components for lasting performance.
Reviews
4.6
60 reviews
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JT
Jared- Marc Tangwell
Feb 22, 2026
5.0
I frequent this H.Samuel when looking for jewelry, due to how friendly and helpful the staff are. I would like to particularly mention Samara, who in my opinion always goes above and beyond to offer excellent service. Highly recommend this branch, their customer service is top notch!
HT
Helen Thomas
Jan 24, 2026
5.0
Just wanted to say a huge thank you to Tia and her team at this store. I was desperately trying to get my hands on a specific pendant that was sold out online; and there was only one left across the entire company. Tia was extremely friendly, professional and patient with me over the phone. She explained how I needed to purchase myself a gift card online in order to buy the pendant. Then she would go through the details with me and have it sent to my home address. I was having issues after purchasing my gift card and struggled finding the correct codes to use. Once again, Tia was extremely helpful and patient. She even offered to put the pendant to one side for me and keep it safe over the weekend. I think it’s really important to let people know when they are doing a great job. Tia went above and beyond today, at the end of what I imagine was a very busy Saturday shift. Amazing customer service and honestly a credit to H Samuel. Thanks for all your help and your time!
HM
Harrison Matthews
Jan 21, 2026
5.0
Went in today to look for a silver chain to go with a pendant I had, both members of staff were so lovely. Samara served me, knew exactly what I needed when I described it and gave me advice on chain length and durability for the size of my pendant.
I was in the shop less than 10 minutes on my lunch break and she was so quick, friendly and efficient. Really nice experience and brightens my day :)
NR
Nuredden Rwifa
Jan 19, 2026
5.0
Went in to treat my partner for her bday and I must say after visiting a few jewellery shops, this location by far has exceeded my expectations. Customer service was amazing, very helpful staff. Sammi and Emma went above and beyond to find the right necklace and earrings for my partner. With so many options, Sammi explained everything I needed to know about diamonds options I could go for. Highly recommend these lovely ladies and would 100% visiting again the future.
RG
Rhys Grimshaw
Dec 24, 2025
5.0
Just nipped in for a new necklace and Emma took care of me. Beautiful service and store. See you again Emma x
H. Samuel offers men's and ladies' gold, silver, and diamond jewellery, watches, and gifts.
What are the opening hours of H. Samuel at Manchester Lowry Outlet?
Monday to Friday: 10:00 to 18:00, Saturday: 10:00 to 19:00, Sunday: 11:00 to 17:00.
Does H. Samuel offer in-store pickup and delivery services?
Yes, H. Samuel offers in-store pickup, delivery, and no-contact delivery services.
Can I get my watch or jewellery repaired at H. Samuel?
Yes, H. Samuel provides watch repair and jewellery repair services.
How can I book an appointment at H. Samuel?
You can book an appointment online at https://www.hsamuel.co.uk/bookAppointment.
What phone number can I use to contact H. Samuel in Manchester?
You can call H. Samuel at +44 161 873 8810.
Does H. Samuel accept contactless and mobile NFC payments?
Yes, H. Samuel accepts debit card and mobile NFC payments and does not require cash only.
What nearby stores or attractions are close to H. Samuel?
Nearby places include Next department store, Beauty Outlet salon, The Fragrance Shop perfume store, and Quayside MediaCityUK shopping center.
Are there dining or leisure options near H. Samuel at the Lowry Outlet?
Yes, nearby you can find Ping Pong Parlour for sports and Chicken Cottage for fast food dining.
Which nearby places can customers visit before or after shopping at H. Samuel?
Customers might enjoy visiting Lowry mall - Vue Cinemas for a movie or Flock and Gaggle coffee shop and florist nearby.
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Certified June 14, 2026Yext Knowledge Graph
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