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H. Samuel

4.6
(60 reviews)

Business Details

+44 1618 738810
https://www.hsamuel.co.uk/store/HS4470-Manchester

About

JewellerWatch ShopWatch Repair ServiceJewellery Repair ServiceSignet Trading LTD
H.Samuel Manchester Lowry Outlet is located at The Quays in Salford, within the Lowry Outlet shopping centre, close to popular attractions and waterfront views. Easily reached by tram, bus or car, with on-site parking available, our store offers a broad selection of men’s and women’s watches from well-known brands, alongside a stylish range of jewellery for all occasions. Explore sparkling diamond collections and contemporary pieces perfect for gifting or special moments. Our in-store services include jewellery repairs, engraving and valuations, with free consultations available from our knowledgeable team for personalised advice.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H. Samuel
Unit GO66S The Quays, Manchester, SLF
M50 3AH, United Kingdom

Hours

Monday10:00 AM - 6:00 PM
Tuesday10:00 AM - 6:00 PM
Wednesday10:00 AM - 6:00 PM
Thursday10:00 AM - 6:00 PM
Friday10:00 AM - 6:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 5:00 PM
6/20/202610:00 AM - 7:00 PM
6/27/202610:00 AM - 7:00 PM
7/4/202610:00 AM - 7:00 PM

Products & Services

2 lists · 14 items

Explore offerings from H. Samuel on Unit GO66S The Quays in Manchester, with popular repair & care services offsite available at this location.

Services

13 items

Repair & Care Services Offsite

Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.

Ring Sizing
Ring Sizing
From £59.95

Ring sizing completed off-site within 10 days. Suitable for gold, silver, platinum and palladium with a 12‑month guarantee included.

Jewellery Rhodium Plating

Rhodium plating restores white gold’s shine and protects against wear. Completed off-site in within 10 days.

Jewellery Repair Services
Jewellery Repair Services
Prices may vary depending on item type and work required

Jewellery repairs for rings, chains and settings. Free in‑store estimate.

Watch Servicing
Watch Servicing
From £49.95

Watch servicing to restore accuracy and reliability. Cleaning, lubrication and adjustment to extend lifespan.

Watch Repairs
Watch Repairs
Price and lead times vary depending on watch brand and work required

Watch repairs for straps, clasps, glass and mechanisms using high‑quality components.

Jewellery & Watch Engraving

Engraving for jewellery and watches with names, dates or messages. Precision finish for lasting memories

In-Store Watch Bracelet Adjustments
In-Store Watch Bracelet Adjustments
if watch is purchased elsewhere.

Bracelet adjustment for a comfortable fit. Free in‑store if watch was bought in store; charges may apply if watch was purchased elsewhere.

In-Store Jewellery Cleaning
In-Store Jewellery Cleaning

Free in-store jewellery cleaning (basic service). Deeper clean and polish available via chargeable send-away service.

Lifetime Battery Replacement

1 item

Lifetime Battery Replacement
Lifetime Battery Replacement
From £17.99

Lifetime battery replacement to keep your watch running reliably, using high‑quality components for lasting performance.

Reviews

4.6
60 reviews
5 stars
47
4 stars
5
3 stars
4
2 stars
3
1 star
1
  • JT
    Jared- Marc Tangwell
    Feb 22, 2026
    5.0
    I frequent this H.Samuel when looking for jewelry, due to how friendly and helpful the staff are. I would like to particularly mention Samara, who in my opinion always goes above and beyond to offer excellent service. Highly recommend this branch, their customer service is top notch!
  • HT
    Helen Thomas
    Jan 24, 2026
    5.0
    Just wanted to say a huge thank you to Tia and her team at this store. I was desperately trying to get my hands on a specific pendant that was sold out online; and there was only one left across the entire company. Tia was extremely friendly, professional and patient with me over the phone. She explained how I needed to purchase myself a gift card online in order to buy the pendant. Then she would go through the details with me and have it sent to my home address. I was having issues after purchasing my gift card and struggled finding the correct codes to use. Once again, Tia was extremely helpful and patient. She even offered to put the pendant to one side for me and keep it safe over the weekend. I think it’s really important to let people know when they are doing a great job. Tia went above and beyond today, at the end of what I imagine was a very busy Saturday shift. Amazing customer service and honestly a credit to H Samuel. Thanks for all your help and your time!
  • HM
    Harrison Matthews
    Jan 21, 2026
    5.0
    Went in today to look for a silver chain to go with a pendant I had, both members of staff were so lovely. Samara served me, knew exactly what I needed when I described it and gave me advice on chain length and durability for the size of my pendant. I was in the shop less than 10 minutes on my lunch break and she was so quick, friendly and efficient. Really nice experience and brightens my day :)
  • NR
    Nuredden Rwifa
    Jan 19, 2026
    5.0
    Went in to treat my partner for her bday and I must say after visiting a few jewellery shops, this location by far has exceeded my expectations. Customer service was amazing, very helpful staff. Sammi and Emma went above and beyond to find the right necklace and earrings for my partner. With so many options, Sammi explained everything I needed to know about diamonds options I could go for. Highly recommend these lovely ladies and would 100% visiting again the future.
  • RG
    Rhys Grimshaw
    Dec 24, 2025
    5.0
    Just nipped in for a new necklace and Emma took care of me. Beautiful service and store. See you again Emma x

Frequently Asked Questions About H. Samuel

What products does H. Samuel offer?

H. Samuel offers men's and ladies' gold, silver, and diamond jewellery, watches, and gifts.

What are the opening hours of H. Samuel at Manchester Lowry Outlet?

Monday to Friday: 10:00 to 18:00, Saturday: 10:00 to 19:00, Sunday: 11:00 to 17:00.

Brand Certified Facts from H. Samuel

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