Absolutely no customer service skills. The staff were extremely rude and unprofessional, which was disappointing given that I spent a significant amount of money. The young lady at the till couldn't even crack a smile it felt like my purchase wasn't appreciated at all.
Returning an unwanted item?
We hope you love what you've ordered, but if you're not 100% satisfied with any item, we've made our returns simple:
-You can return any item within 28 days, including sale items or items purchased with promotional discounts. (Your 28 days start from the date on your receipt, or from the date when you received/collected any items you bought online).
-Items must be unworn and in their original condition.
-Items must be returned with a valid dispatch note (online purchases) or a valid receipt/proof of purchase (in-store purchases).
-All refunds will be issued to the original method of payment and in the original tender currency (unless otherwise stated).
Please note: We are unable to accept any items that have been returned outside of the time period above, or that are worn or in an unsellable condition. For a full list of refund exceptions, visit our Help Centre for more info: https://help-uk.newlook.com/hc/en-gb/articles/360015244592-What-is-your-returns-policy-
What is the returns policy at New Look Stockport Peel Centre?
You can return any item within 28 days in its original condition with a valid proof of purchase. Refunds go to the original payment method. More details at New Look's Help Centre.
Does New Look Stockport Peel Centre offer in-store pickup?
Yes, in-store pickup is available for your online orders at this location.
What are the opening hours of New Look at The Peel Centre?
Open Monday to Friday from 9:00 to 20:00, Saturday 9:00 to 19:00, and Sunday 10:30 to 16:30.
Where is New Look Stockport Peel Centre located?
It is located at Unit 2B, The Peel Centre, Great Portwood Street, Stockport, SK1 2HH, GB.
What types of products does New Look Stockport Peel Centre offer?
They offer affordable, on-trend clothing and accessories for women, men, and kids, including boots, dresses, coats, and more.
What payment options are accepted at New Look Stockport Peel Centre?
Payments accepted include American Express, Android Pay, Apple Pay, cash, Diners Club, Maestro, MasterCard, and Visa.
Is there free Wi-Fi available at New Look Stockport Peel Centre?
Yes, free Wi-Fi is available for customers in the store.
Are there any popular coffee shops near New Look Stockport Peel Centre?
Yes, Costa Coffee and Tim Hortons are nearby, perfect for grabbing a coffee before or after shopping.
How can I reach New Look Stockport Peel Centre using public transport?
Portwood railway station is close by, providing convenient train access to The Peel Centre where New Look is located.
What other shopping options are close to New Look at The Peel Centre?
Nearby stores include H&M, TK Maxx, Homesense, Argos, and Boots, offering a wide range of clothing, home goods, and essentials.
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