Michael Kors

Reviews

• SB

  sanni bolanle

  Mar 3, 2026
  1.0
  I had a very unpleasant experience at the Michael Kors Meadowhall store in Meadowhall Shopping Centre. I visited the store to return items I had purchased online from Michael Kors. The staff member on the shop floor said she didn’t know how to process returns and had to call the manager. The manager then spent over 10 minutes trying to locate my order before eventually telling me the items could not be returned in store due to the payment method, claiming this was written in the website’s fine print. When I explained that I had driven to Meadowhall and walked across the centre carrying a large bag to return the items, the manager became rude and raised his voice, telling me to contact head office if I wasn’t happy. Another customer also came in complaining she had been waiting two months for a refund, which did not inspire much confidence. I left the store feeling shocked by the level of customer service. I will not be returning to this branch and would not recommend it.
• MG

  Mike Green

  Jun 24, 2019
  1.0
  Staff was very unfriendly ..they gave me the impression they think I couldn't afford to buy a bag. I earn £60,000 a year + big mistake ..i was going to buy my daughter and wife a bag due the shop had a sale on.hope their manager reads this .. ??.. you shouldn't judge a book by its cover remember Pretty women.
• DH

  Diane Hawley

  Feb 4, 2019
  5.0
  My granddaughter bought a bag and purse excellent service the assistants were polite and helpful and looked amazing