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Ernest Jones

4.0
(234 reviews)

Business Details

Unit 535, Lower Level, Bristol, SGC
BS34 5GG, United Kingdom
+44 1179 591990
https://www.ernestjones.co.uk/store/EJ3338-Bristol

About

JewellerWatch ShopWatch Repair ServiceJewellery Repair ServiceSignet Trading LTD
Located on the Lower Floor of The Mall at Cribbs Causeway, near Bristol, you’ll find Ernest Jones opposite M&S. We’re conveniently positioned close to the entrance for car parks D and E. Visit the store to discover a stunning range of luxury and fashion watches including TAG Heuer, Omega and Bell & Ross, alongside exclusive diamond jewellery collections from Le Vian, Tolkowsky, Neil Lane Bridal and Arctic Light. We also stock stylish jewellery collections from Olivia Burton, Gucci and Michael Kors, so you’ll have plenty of choice. If you have any questions or need a hand finding the perfect piece, we recommend booking an appointment with one of our jewellery experts who’ll be happy to help. They can also discuss our repairs, valuation, finance and personalisation services. We look forward to welcoming you soon.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Ernest Jones
Unit 535, Lower Level, Bristol, SGC
BS34 5GG, United Kingdom

Hours

Monday9:30 AM - 8:00 PM
Tuesday9:30 AM - 8:00 PM
Wednesday9:30 AM - 8:00 PM
Thursday9:30 AM - 8:00 PM
Friday9:30 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday11:00 AM - 5:00 PM
12/25/20269:30 AM - 8:00 PM

Products & Services

2 lists · 14 items

Explore offerings from Ernest Jones on Unit 535, Lower Level in Bristol, with popular repair & care services offsite available at this location.

Products - Watches

1 item

Watches
Watches
£100.00 - £53,000.00

There has never been a better time to explore the world of designer watches; discover watches from a range of iconic brands with Ernest Jones.

Services

13 items

Repair & Care Services Offsite

Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.

Ring Sizing
Ring Sizing
From £59.95

Ring sizing completed off-site within 10 days. Suitable for gold, silver, platinum and palladium with a 12‑month guarantee included.

Jewellery Rhodium Plating

Rhodium plating restores white gold’s shine and protects against wear. Completed off-site in within 10 days.

Jewellery Repair Services
Jewellery Repair Services
Prices may vary depending on item type and work required

Jewellery repairs for rings, chains and settings. Free in‑store estimate.

Watch Servicing
Watch Servicing
From £49.95

Watch servicing to restore accuracy and reliability. Cleaning, lubrication and adjustment to extend lifespan.

Watch Repairs
Watch Repairs
Price and lead times vary depending on watch brand and work required

Watch repairs for straps, clasps, glass and mechanisms using high‑quality components.

Off-Site Jewellery & Watch Engraving

Off-site jewellery and watch engraving available in any store from £30 for our items or yours, sent to our Jewellery Quarter service centre with a 10 working day turnaround.

In-Store Watch Bracelet Adjustments
In-Store Watch Bracelet Adjustments
if watch is purchased elsewhere.

Bracelet adjustment for a comfortable fit. Free in‑store if watch was bought in store; charges may apply if watch was purchased elsewhere.

In-Store Jewellery Cleaning
In-Store Jewellery Cleaning

Free in-store jewellery cleaning (basic service). Deeper clean and polish available via chargeable send-away service.

Reviews

4.0
234 reviews
5 stars
133
4 stars
40
3 stars
24
2 stars
8
1 star
29
  • RH
    Rob Ho
    Jan 18, 2026
    5.0
    Went just after Xmas for a browse with the Family; Matt was very helpful and friendly; returned recently and seen by Matt and Phaedra; both really helpful. Excellent experience. Thank you.
  • SS
    Stephen Sherring
    Jan 3, 2026
    1.0
    bad store manger would not price match will not buy again in that store need training waited half hour
  • JB
    Joshua Boardman
    Jul 8, 2024
    5.0
    I went to buy an engagement ring, completely out of my depth and lost on where to start. Ernest Jones in Cribbs Causeway was my first stop, Sarah Filby was so incredibly helpful and amazing that I didn’t need any more shops. Not only did she help me choose a ring that my now fiancé loves, she also stayed in constant contact with me, as I wasn’t 100% sure on the size. If ever looking to buy any piece of Jewellery, I would highly recommend going here and asking for Sarah, we will definitely be going back for our wedding bands. Thanks again Sarah, we both can’t thank you enough.
  • RH
    Richard Hillyer
    Apr 20, 2024
    5.0
    Unfortunately my wedding ring which I had for 6 years broke and after it had been sent off for analysis it was found the ring was porous and a manufacturing fault. Took the ring back and they couldn’t have been more helpful. Manager was super friendly as were all staff there and they replaced the ring for an upgraded material of platinum and a more expensive ring free of any charge. I was very happy with the service I received.

Frequently Asked Questions About Ernest Jones

Where is Ernest Jones located?

Ernest Jones is located on the Lower Floor, Unit 535, of The Mall at Cribbs Causeway, Bristol, near the entrance for car parks D and E, opposite M&S.

What are the opening hours of Ernest Jones at Cribbs Causeway?

Ernest Jones is open Monday to Friday from 9:30 AM to 8:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.

Brand Certified Facts from Ernest Jones

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Certified June 21, 2026Yext Knowledge Graph
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