Franklins are one of the largest sewing machine retailers in the UK. Established in 1956, we have expanded our business to offer everything associated with sewing, including a full range of craft and dress fabrics, haberdashery and wools. We also run an excellent range of sewing classes and sewing events for local hobbyists and professionals alike.
The most important advantage of shopping at Franklins is that you can see our sewing machines and overlockers, test them for yourself, and receive expert advice, all the while confident that you are dealing with a professional business with a true passion for all aspects of sewing and crafts.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.