Our Bury St Edmunds shop opened its doors on 15th December 2023. This is the first of our stores to feature a dog-friendly coffee shop selling locally sourced drinks and cakes, so why not pop in for a browse and “paws for a coffee” whilst you are there? You will find us opposite Farm Foods on the Bartons Retail Park which is accessed via Barton Road.
With plenty of free parking we are also the ideal shop to visit if you wish to donated good quality unwanted goods. As a new shop we are actively seeking volunteers to help with all aspects of the shop including sorting donations, customer service at the till point, and basic café service. If you can spare a few hours each week we would love to hear from you.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.