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Johnstons of Elgin

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About

Clothing ShopBaby Clothing ShopChildren's Clothing ShopCoffee ShopGift shopMen's Clothing ShopTourist AttractionsWomen's Clothing Shop
Steeped in history with a beautifully diverse landscape our Hawick mill in the heart of the Scottish Borders is the perfect choice for a relaxing day out. On the banks of the River Teviot, Eastfield Mill has been a centre of textile manufacturing for more than 140 years. A free, guided mill tour reveals the specialist skills that go into creating our luxury knitted cashmere and woollen products. Our experienced craftspeople fuse traditional methods and machinery with cutting edge processes and techniques. After the tour, take time to peruse our menswear, womenswear, childrenswear and home interiors in our bright, spacious shop before relaxing in our coffee shop, where you can enjoy home baking and local produce.

Location

Johnstons of Elgin
Eastfield Mills, Hawick, SCB
TD9 8AA, United Kingdom

Hours

Monday9:00 AM - 4:30 PM
Tuesday9:00 AM - 4:30 PM
Wednesday9:00 AM - 4:30 PM
Thursday9:00 AM - 4:30 PM
Friday9:00 AM - 4:30 PM
Saturday9:00 AM - 4:30 PM
Sunday11:00 AM - 4:00 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.