Ring Sizing
From £59.95
Ring sizing completed off-site within 10 days. Suitable for gold, silver, platinum and palladium with a 12‑month guarantee included.
Brand Certified
H. Samuel
4.8(188 reviews)
Certified by H. Samuel • Jun 21, 2026
Business Details
7-8 Sandwell Centre, West Bromwich, SAW
B70 7NG, United Kingdom
Certified by H. Samuel • Jun 21, 2026
+44 1215 534475
Certified by H. Samuel • Jun 21, 2026
https://www.hsamuel.co.uk/store/HS4381-West%20Bromwich
Certified by H. Samuel • Jun 21, 2026
About
Certified by H. Samuel • Jun 21, 2026
JewellerWatch ShopWatch Repair ServiceJewellery Repair ServiceSignet Trading LTD
Visit H.Samuel inside the Queens Square Shopping Centre in the heart of West Bromwich, just outside Birmingham city centre. You’ll find us through the main High Street entrance, in Mall 4, opposite EE. The Centre is easily reached by bus and tram routes, and there’s plenty of parking available in the nearby New Square Shopping Centre. In-store, you’ll find a fantastic selection of watches from fashion brands including Accurist and Calvin Klein, as well as smartwatches from the likes of Fitbit. We also have stunning jewellery and diamond collections for every occasion from top designers such as Forever Diamond, Perfect Fit and Princessa. As well as in-store repairs, valuations and engravings, you can also book a free appointment with us if you'd like some help finding the perfect treat for yourself or gift for a loved one. We look forward to seeing you soon.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by H. Samuel • Jun 21, 2026
Hours
Certified by H. Samuel • Jun 21, 2026
Monday9:30 AM - 5:00 PM
Tuesday9:30 AM - 5:00 PM
Wednesday9:30 AM - 5:00 PM
Thursday9:30 AM - 5:00 PM
Friday9:30 AM - 5:00 PM
Saturday9:30 AM - 5:00 PM
SundayClosed
12/25/20269:30 AM - 5:00 PM
Products & Services
3 lists · 15 items
Explore offerings from H. Samuel on 7-8 Sandwell Centre in West Bromwich, with popular repair & care services offsite available at this location.
Services
13 items
Repair & Care Services Offsite
Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.
Jewellery Cleaning & Polishing
From £39.95
Jewellery cleaning and polishing to restore shine and remove scratches. Off‑site service.
Jewellery Rhodium Plating
From £49.95
Rhodium plating restores white gold’s shine and protects against wear. Completed off-site in within 10 days.
Jewellery Repair Services
Prices may vary depending on item type and work required
Jewellery repairs for rings, chains and settings. Free in‑store estimate.
Watch Battery Replacement & Reseal
From £49.95
Watch battery replacement and reseal to restore performance and water resistance, using high‑quality components.
Watch Servicing
From £49.95
Watch servicing to restore accuracy and reliability. Cleaning, lubrication and adjustment to extend lifespan.
Watch Repairs
Price and lead times vary depending on watch brand and work required
Watch repairs for straps, clasps, glass and mechanisms using high‑quality components.
Off-site jewellery and watch engraving available in any store from £30 for our items or yours, sent to our Jewellery Quarter service centre with a 10 working day turnaround.
Jewellery & Watch Valuation
From £60
All valuations for insurance or probate purposes.
In-Store Watch Bracelet Adjustments
if watch is purchased elsewhere.
Bracelet adjustment for a comfortable fit. Free in‑store if watch was bought in store; charges may apply if watch was purchased elsewhere.
In-Store Watch Battery Replacement
From £9.99
In‑store battery replacement from £9.99. Expert fitting with high‑quality batteries; subject to availability.
Bespoke jewellery design to create a unique piece. In‑store consultation required.
In-Store Jewellery Cleaning
Free in-store jewellery cleaning (basic service). Deeper clean and polish available via chargeable send-away service.
Lifetime Battery Replacement
1 item
Lifetime Battery Replacement
From £17.99
Lifetime battery replacement to keep your watch running reliably, using high‑quality components for lasting performance.
Ear Piercing
1 item
Ear Piercing
Free service when buying a pair of piercing earrings.
Professional ear piercing using safe, hygienic techniques. Includes starter earrings. Free with any piercing earring purchase.
Reviews
4.8
188 reviews
5 stars
161
4 stars
17
3 stars
7
2 stars1
1 star2
- TPTerry PriceJun 8, 20265.0very helpful young lady. KIM. nothing too much trouble. good advice. credit to the store. thanks kim.
- DSDipanshu SharmaJun 6, 20265.0I have amazing experience her behaviour is very nice explaining everything nicely
- JKjaspal KaurApr 25, 20265.0Excellent service from Kim in the West Bromwich store,.
- SPSundar PunApr 11, 20265.0Kim was really helpful and friendly. She showed great hospitality and made everything run smoothly—great service!
- LTLucy ThomsonApr 10, 20265.0My partner and myself went in to see if we could get a chain fixed. We were greeted by a lovely lady called Rhiannon. She sorted us out with what we needed. She was very knowledgeable with what she said to us.
Frequently Asked Questions About H. Samuel
Where is H. Samuel located in West Bromwich?
H. Samuel is located inside the Queens Square Shopping Centre at 7-8 Sandwell Centre, West Bromwich, B70 7NG, GB.
What are the opening hours of H. Samuel in West Bromwich?
H. Samuel is open Monday to Saturday from 09:30 to 17:00 and is closed on Sundays.
Does H. Samuel offer any pickup or delivery services?
Yes, H. Samuel offers in-store pickup, delivery, and no-contact delivery services.
What types of products can I find at H. Samuel in West Bromwich?
You can find a selection of watches from fashion brands like Accurist and Calvin Klein, smartwatches including Fitbit, and jewellery and diamond collections from designers such as Forever Diamond, Perfect Fit, and Princessa.
Does H. Samuel provide repair and engraving services?
Yes, H. Samuel offers in-store repairs, valuations, and engravings for jewellery and watches.
How can I book an appointment for personalized help at H. Samuel?
You can book a free appointment online to get assistance finding the perfect jewellery or gift at https://www.hsamuel.co.uk/bookAppointment.
What payment methods are accepted at H. Samuel?
H. Samuel accepts debit cards and mobile NFC payments; cash is not required.
Are there convenient parking options near H. Samuel?
Yes, there is plenty of parking available at the nearby New Square Shopping Centre.
What nearby stores can I visit when shopping at H. Samuel in Queens Square Shopping Centre?
Nearby stores include EE (a mobile phone store opposite H. Samuel), Holland & Barrett for health products, and The Bakers Oven bakery for refreshments.
How can public transport help me reach H. Samuel in West Bromwich?
The Queens Square Shopping Centre housing H. Samuel is easily reached by bus and tram routes, helping customers access the store conveniently.
Brand Certified Facts from H. Samuel
This information is certified by H. Samuel and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 21, 2026Yext Knowledge Graph
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