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H. Samuel

4.7
(270 reviews)

Business Details

Unit 8, Witney, OXF
OX28 6AP, United Kingdom
+44 1993 708253
https://www.hsamuel.co.uk/store/HS4354-Witney

About

JewellerWatch ShopWatch Repair ServiceJewellery Repair ServiceSignet Trading LTD
H.Samuel Witney is located in the Woolgate Shopping Centre on Market Square, in the heart of Witney town centre just outside Oxford. With convenient parking available at the centre, our store is easy to access for local shoppers. Browse a stylish range of men’s and women’s watches from brands including Accurist, Calvin Klein and Seiko. Our Witney jewellery store also offers elegant designs and diamond collections from Perfect Fit, Princessa and Enchanted Disney, ideal for special occasions or gifts. We provide jewellery repairs, valuations and personalisation, with free in-store appointments available for expert advice tailored to you.

Details

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Location

H. Samuel
Unit 8, Witney, OXF
OX28 6AP, United Kingdom

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 5:00 PM
SundayClosed
12/25/20269:00 AM - 5:00 PM

Products & Services

2 lists · 14 items

Explore offerings from H. Samuel on Unit 8 in Witney, with popular repair & care services offsite available at this location.

Services

13 items

Repair & Care Services Offsite

Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.

Ring Sizing

Our ring sizing services takes 10 working days. This can only be resized for gold, silver, platinum and palladium rings. Non-precious metals cannot be resized. There is a 12 month guarantee on all ring sizing. *Please note this service is completed off site*

Jewellery Cleaning & Polishing

Restore the beauty and brilliance of your jewellery with our expert Cleaning and Polishing service. Everyday wear can leave precious metals scratched and gemstones looking dull, but our specialist care is designed to revive their original sparkle. Using professional cleaning, precision polishing, and high quality plating techniques, we gently remove imperfections and enhance shine, bringing your treasured pieces back to life so they look as stunning as the day you first wore them. *Please note this service is completed off site*

Jewellery Rhodium Plating

Give your jewellery a flawless, high-shine finish with our professional Rhodium Plating service at H. Samuel and Ernest Jones. Designed especially for white gold, rhodium plating enhances brightness, adds a mirror-like shine, and helps protect against everyday wear. Over time, jewellery can lose its original lustre, but our expert treatment restores a crisp, brilliant white finish while adding an extra layer of durability. Rhodium is a precious metal from the platinum family, valued for its strength and reflective qualities, making it ideal for keeping your rings, bracelets, and necklaces looking their best. Whether you're refreshing a well-loved piece or maintaining the sparkle of something new, our specialist service ensures a refined, polished result that brings your jewellery back to life. * Please note this service takes place ion an offsite location and will take 10 working days to complete.* * Only available on white Gold Jewellery*

Jewellery Repair Services
Jewellery Repair Services
Prices may vary depending on item type and work required

Keep your treasured pieces in perfect condition with our expert Jewellery Repair service at H. Samuel and Ernest Jones. From ring resizing and chain repairs to clasp replacements and stone setting, our skilled specialists restore your jewellery with precision and care. Each piece is carefully assessed and repaired using high quality materials, helping to preserve its beauty, durability, and sentimental value so you can enjoy wearing it for years to come. Prices may vary depending on item type and work required however the team can provide a FREE price estimate if you bring your ring into your local store.

Watch Battery Replacement & Reseal

Keep your timepiece ticking perfectly with our Watch Battery Replacement and Reseal service at H. Samuel and Ernest Jones. Over time, watch batteries lose power and seals can weaken, affecting both performance and protection. Our expert technicians carefully replace your battery and reseal your watch to help maintain its water resistance and reliability. Using professional tools and high quality components, we ensure your watch is restored with precision and care. Trust us to keep your watch running smoothly, so you can rely on it every day.

Watch Servicing

Keep your timepiece performing at its best with our expert Watch Servicing at H. Samuel and Ernest Jones. Over time, watches can lose accuracy as internal components experience natural wear. Our skilled technicians carry out a thorough service, including cleaning, lubrication, and precise adjustment of the movement to restore performance and reliability. Each watch is handled with expert care to help maintain its accuracy and extend its lifespan. Trust our professional servicing to keep your watch running smoothly, so you can rely on it every day.

Watch Repairs
Watch Repairs
Price and lead times vary depending on watch brand and work required

Keep your timepiece in perfect condition with our expert Watch Repair service at H. Samuel and Ernest Jones. From damaged straps and broken clasps to faulty mechanisms and scratched glass, our skilled technicians are here to restore your watch with precision and care. Each repair is carefully assessed and carried out using high quality components to ensure lasting performance and reliability. Whether it’s a minor fix or a more complex repair, we’ll help bring your watch back to its best. Trust our specialists to give your watch the attention it deserves, so you can continue to wear it with confidence.

Jewellery & Watch Engraving

Add a personal touch to your treasured pieces with our Jewellery and Watch Engraving service at H. Samuel and Ernest Jones. Whether you’re marking a special date, name, or meaningful message, our expert engraving creates a lasting and unique finish. Using precise techniques, we carefully engrave your chosen design onto a range of jewellery and watches, ensuring a clean, high quality result. Perfect for gifts or commemorating special moments, our engraving service transforms your piece into something truly one of a kind. Create a lasting memory with a personal detail that will be cherished for years to come.

In-Store Watch Bracelet Adjustments
In-Store Watch Bracelet Adjustments
if watch is purchased elsewhere.

Ensure the perfect fit and comfort with our In Store Watch Bracelet Adjustment service at H. Samuel and Ernest Jones. Whether your watch feels too loose or too tight, our expert team can quickly resize the bracelet while you wait. Using specialist tools and careful techniques, we remove or add links to achieve a secure, comfortable fit without compromising the design of your watch. Enjoy a personalised adjustment that helps your timepiece sit perfectly on your wrist, ready for everyday wear. The bracelet adjustment is free of charge if the watch was purchased from EJ and HS. If the watch was purchased from elsewhere, this will be a £20 charge. We can adjust the bracelet of any watch that we sell and may be able to do so on other brands subject to bracelet types. *Please note that the service is also subject to staff availability due to it being a skilled task that requires a trained team member.

In-Store Watch Battery Replacement

Enjoy quick and convenient care with our In Store Watch Battery Replacement service at H. Samuel and Ernest Jones. If your watch has stopped or is losing time, our expert team can replace the battery while you shop. Using professional tools and high quality batteries, we carefully fit a new power source to get your watch back up and running smoothly. Our efficient in store service helps ensure your timepiece is ready to wear again with minimal waiting time. A watch battery replacement completed in store is from £9.99 This service is subject to staff availability due to it being a skilled task that requires a team member.

In-Store Jewellery Engraving
In-Store Jewellery Engraving
Free Basic Clean In-Store

Add a personal touch while you shop with our In Store Jewellery Engraving service at H. Samuel and Ernest Jones. Perfect for creating meaningful gifts or marking special occasions, our expert team can engrave your chosen message onto selected pieces while you wait. Using precise engraving techniques, we ensure a clean and high quality finish that enhances your jewellery without compromising its design. Whether it is a name, date, or heartfelt message, we help you create something truly unique and memorable. We cannot clean plated items, or pearls, opals, and emeralds in-store due to them being delicare in natrue. They would therefore need to be sent away for a chargeable clean and polish

Bespoke Jewellery Design

Create something truly unique with our Bespoke Jewellery Design service at H. Samuel and Ernest Jones. Whether you are marking a special occasion or bringing a personal vision to life, our expert team will guide you through every step of the design process. From selecting precious metals and gemstones to refining the final details, we work with you to craft a piece that reflects your individual style and story. Thoughtfully designed and expertly created, your bespoke jewellery will be as meaningful as it is beautiful, made to be treasured for years to come. Please note that completely bespoke designs are only available in store as consultation with designers as well as wax molds will need to be reviewed.

Lifetime Battery Replacement

1 item

Lifetime Battery Replacement
Lifetime Battery Replacement
£17.99

Enjoy peace of mind with our Lifetime Battery Replacement service at H. Samuel and Ernest Jones. Our experts will replace your watch battery whenever needed using high quality components, helping keep your timepiece running reliably for years to come.

Reviews

4.7
270 reviews
5 stars
225
4 stars
18
3 stars
17
2 stars
0
1 star
10
  • JW
    Juliet Walker
    3 days ago
    5.0
    Visiting The Witney store is such a pleasing experience. The staff are kind, friendly and professional, especially Maya who really helped me with a personal choice for some engraving. She was so kind and understanding as it was quite emotional for me. Thank you so much and the finished piece is beautiful. Excellent service all round.
  • RR
    Rocco
    Jun 7, 2026
    5.0
    fantastic customer service very kind staff and fixed my watch perfectly amazing shop would recommend
  • MB
    Martin Bond
    May 13, 2026
    5.0
    We went to the Witney shop to buy a wedding ring. It was a pleasure to be served by Janet. She was knowledgeable, friendly but professional, so patient and helpful, and allowed us all the time we needed, without rushing us, to choose a ring. When collecting the ring there were two different staff members on duty and they were equally welcoming and helpful.We would definitely go back to the Witney branch of H Samuel when we want more jewellery.
  • AG
    andrea george
    Apr 29, 2026
    5.0
    Recently had a wonderful time purchasing Two Wedding Rings. Janet, at the Witney branch, made the whole experience very pleasant. Making sure we were totally happy, ordered the right sizing for us. Popped in to try them today, , again, Janet was there if we needed any reassurance, very lovely lady.
  • SC
    Sabrina Craig
    Apr 19, 2026
    5.0
    We visited here to look at wedding bands, we were greeted by a lovely lady called Charlie. Her patience and advice to get our perfect rings were amazing. We tried multiple rings and found the ones we wanted. Charlie was so welcoming and friendly and made our exciting experience perfect. She went above and beyond for us. And will definitely stay in our memories for our wedding.

Frequently Asked Questions About H. Samuel

Where is H. Samuel located in Witney?

H. Samuel is located inside the Woolgate Shopping Centre on Market Square in Witney town centre, just outside Oxford. The store address is Unit 8, The Woolgate Centre, Witney, OX28 6AP, UK.

What are the opening hours of H. Samuel in Witney?

H. Samuel in Witney is open Monday to Saturday from 09:00 to 17:00 and closed on Sundays.

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