Tommy Hilfiger is one of the world’s leading designer lifestyle brands and is internationally recognized for celebrating the essence of classic American cool style, featuring preppy with a twist designs. Founded in 1985, Tommy Hilfiger delivers premium styling, quality and value to consumers worldwide under the Tommy Hilfiger and Tommy Jeans brands, with a breadth of collections including Hilfiger Collection, Tommy Hilfiger Tailored, men’s, women’s and kids’ sportswear, denim, accessories, and footwear.
Very disappointing experience at the Tommy Hilfiger Oxford store.
I recently bought a T-shirt from this store during a sale, but unfortunately I picked the wrong size because I didn’t realise slim fit and regular fit on the label. When I returned to exchange it for the correct size, the manager told me I would have to pay the full current price because the sale had ended.
What made this more frustrating was next day shop assistant manager refused to offer a refund, saying this particular store does not refund sale items. I have shopped at other Tommy Hilfiger stores before and have never experienced this kind of policy or treatment.
Overall, a very disappointing and confusing customer service experience. Please be vigilant when shopping here, especially with sale items, sizing, and pricing.
RR
Raees
Jan 5, 2026
1.0
I had high expectations walking into this store, but they were quickly crushed. As soon as I entered, I was approached and greeted by three staff members at once, which felt overwhelming and uncomfortable. Whatever happened to letting customers shop at their own pace instead of making them feel rushed the moment they walk in?
After that initial swarm, there was no follow-up at all. I continued browsing on my own while the staff stood around looking bored and uninterested, offering no assistance whatsoever. The experience felt awkward and poorly managed, and it left me with no desire to return.
LN
Leonard Ndreu
Jan 2, 2026
5.0
"I had to return something, and she sorted me out quickly and efficiently. She was very kind
and professional excellent service from Alice
What type of clothing and products does Tommy Hilfiger offer at the Oxford Littlegate Street store?
Tommy Hilfiger at Oxford offers premium styling in men’s, women’s, and kids’ sportswear, denim, accessories, footwear, fragrances, eye-wear, watches, and home furnishings, celebrating classic American cool style with preppy designs.
What are the store hours for Tommy Hilfiger in Oxford?
The store is open Monday to Friday from 10:00 to 20:00, Saturday from 09:00 to 20:00, and Sunday from 11:00 to 17:00, with special holiday hours on certain dates.
Does the Tommy Hilfiger Oxford store offer in-store pickup services?
Yes, the Tommy Hilfiger Oxford store offers in-store pickup services.
What payment options are accepted at the Tommy Hilfiger store in Oxford?
The store accepts American Express, Android Pay, Apple Pay, cash, Klarna, Maestro, Mastercard, Visa, and V Pay.
Can customers return products at the Tommy Hilfiger store in Oxford?
Yes, customers can return products in-store at the Tommy Hilfiger Oxford location.
How can I contact Tommy Hilfiger Oxford for inquiries?
You can contact Tommy Hilfiger Oxford at +44 1865 249544 or via email at thstore.oxford@tommy.com.
Where is Tommy Hilfiger Oxford located?
Tommy Hilfiger is located at Unit L14, Littlegate Street, Oxford, OX1 1PB, GB.
What popular coffee shops are nearby if I want to visit Tommy Hilfiger Oxford?
Nearby coffee shops include Starbucks, Costa Coffee, BENUGO, and Bar by Benugo at John Lewis Oxford – great spots for a coffee break before or after shopping.
Are there any dining options near Tommy Hilfiger Oxford for a meal or snack?
Yes, nearby dining options include Nando’s, The Breakfast Club, Krispy Kreme Oxford Westgate, Jump Boost, and The Shake Lab for various casual and quick dining choices.
Which clothing stores near Tommy Hilfiger Oxford offer complementary shopping experiences?
Nearby clothing stores such as Joules, Seasalt Cornwall, Hugo Boss, and White Stuff provide additional fashion options for women, children, and men close to Tommy Hilfiger.
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