Wow, great service from Simon at Michael Jones Jeweller. Simon was honest, explained everything and took my registration for the Submariner No Date. Simon then surprised me with some pre owned models and a brand new Explorer II. My late father would be very happy that my wait to own such a prestigious watch is over. Thank you Simon and thank you Dad
Charlie was an absolute joy to experience.
She was patient, kind, very understanding and incredibly knowledgable when it came to all of our questions.
DC
david church
Jun 18, 2026
This is my second visit to Michael jones Banbury in a couple of weeks. Purpose of this visit was to collect my time piece. I can only speak highly of this and my previous visit, was warmly greeted at the door on both occasions and treated with courtesy, respect and actually felt like a valued customer. I dealt with Natasha for the whole of this latest visit and would like to thank her for making my timepiece collection more than just a financial transaction, it wasn’t a case of here’s your watch, time to pay and out the door. She took the time and patience! To answer my many questions and queries in a professional manner, she deserves credit for that. Natasha is very hospitable and actually made me feel like part of the Michael jones family. I would have no hesitation in recommending Michael Jones and Natasha. Could you please pass on my thanks to her..
TM
Tom Mitchell
Jun 10, 2026
can’t thank Charlie enough for making the experience of finding the perfect wedding ring so special. From the very beginning, Charlie was incredibly helpful, patient, and genuinely cared about finding something that felt right — not just a ring, but something that represented such an important moment in our lives.
Charlie took the time to understand exactly what we were looking for and guided us through the process with so much knowledge, kindness, and attention to detail. It made what could have been an overwhelming decision feel exciting and personal.
The ring is absolutely perfect, and we couldn’t be happier. Thank you, Charlie, for going above and beyond and helping us find something we’ll treasure forever. Your care and dedication truly made the whole experience unforgettable.
Had a fantastic experience and couldn't be happier.
A special thank you to Owen, who was friendly, professional and incredibly helpful throughout. He kept me updated, took the time to discuss different options and made the whole experience feel personal rather than transactional.
It's rare to receive this level of customer service these days, and it genuinely made a difference.
Thank you again, Owen. I'm absolutely delighted with my watch and look forward to returning in the future.