Welcome to Matalan, your trusted retailer for providing amazing value for modern families. Our clothing store & home store offer great prices that won't break the bank. Our range caters to every member of your family. From trendy women's clothing like dresses and tops to men’s clothing essentials like men’s suits and pyjamas. We’ve got kids’ clothing including school uniforms & fancy dress, as well as baby clothes for your little ones! Transform your home into a haven with our homeware, with everything from bedding to luggage, outdoor accessories to storage, and everything in between! Our Holiday Shop is also here to help you get ready for Summer!
I had an awful and upsetting experience in Matalan Liverpool (Williamson Square branch) on 19th December when I came in to buy some last minute Christmas gifts.
I ended up picking up more than id gone in for and already had a very heavy bag with me. When I was in the queue to pay I thought I may drop something and politely asked the lady who was standing by the pay yourself tills if she could get me a basket. She simply pointed to where the baskets were (not far at all) although I told her I was struggling to keep hold of my shopping . Her attitude was that bad that the lady behind me said 'where's her Christmas spirit!' The staff member wasnt helping anyone at this time and it would have taken her a few seconds to have gone and got me a basket. She didnt smile or say sorry I cant or ask anyone else to help me. Fortunately the lady behind me in the queue kindly helped me to carry my things over to the till so that I could pick my bag up off the floor. This member of staff obviously had her cloth ears on if she ever did get any customer service training before she started. She was middle aged and definitely should have known better! This was about 5pm, I found it disgraceful!!!
I did speak to a lady with grey hair who happened to be near to the tills who confirmed she was a manager when I asked, she agreed with me that the ignorant blonde staff member with the bright red lipstick could have been more helpful, but the manager also had an unfriendly stand offish attitude.
CG
Chrisg g
Dec 26, 2018
3.0
Plenty of clothes and accessories. This city centre location doesn't have a lot of room for home wares.
What types of products can I find at Matalan in Liverpool city centre?
Matalan offers a wide range of products including women’s, men’s, kids’, and baby clothing, homeware items such as bedding and kitchen accessories, and pet accessories, catering to the whole family.
Where is the Matalan store in Liverpool city centre located?
The Matalan store is located at 5 Williamson Square, Liverpool, L1 1EQ, in the North West region of the UK.
What are the opening hours of Matalan Liverpool city centre?
Matalan Liverpool city centre is open from 9:00 AM to 6:00 PM Monday through Saturday, and 11:00 AM to 5:00 PM on Sundays.
Does Matalan Liverpool city centre accept card payments?
Yes, Matalan accepts payments via cash, MasterCard, and Visa, including mobile NFC payments.
Does Matalan Liverpool offer services like Click & Collect?
Yes, Matalan Liverpool city centre provides a Click & Collect service for customer convenience.
Is the Matalan Liverpool city centre store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and parking, but does not have wheelchair accessible restrooms or seating.
What popular nearby entertainment and shopping spots can I visit when shopping at Matalan Liverpool city centre?
Nearby attractions include Liverpool Football Club for sports fans, HMV music and DVD stores for entertainment, and Williamson Square shopping centre for additional retail options.
Are there dining options close to Matalan Liverpool city centre for a meal before or after shopping?
Yes, there are several nearby restaurants and bars such as McGreavey's Liverpool, The Shakespeare, Hey Farina, and Brunchin, offering a variety of dining experiences close to Matalan.
Can I find convenient luggage storage near Matalan Liverpool city centre if I am visiting the area?
CitySpareSpace Luggage Storage is nearby, providing luggage storage services which can be useful while shopping or exploring the city centre.
What clothing brands are available at Matalan Liverpool city centre?
Matalan offers clothing from a variety of brands including Ben Sherman, Barry M, Clarks, L'Oreal, Maybelline, Regatta, and Wrangler among others.
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