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Brand Certified

New Look

4.1
(970 reviews)

Business Details

+44 1158 525320
http://www.newlook.com/uk/store/1849

About

Women's Clothing ShopJeansLingerie ShopPlus Size Clothing ShopSwimwear ShopChildren's Clothing ShopFashion Accessories ShopShoe ShopNew Look
Feel-good fashion brand offering affordable, on-trend clothing & accessories for women, men and kids.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

New Look
14-20 Listergate, Nottingham, NGM
NG1 7DD, United Kingdom

Hours

Monday9:30 AM - 6:00 PM
Tuesday9:30 AM - 6:00 PM
Wednesday9:30 AM - 6:00 PM
Thursday9:30 AM - 6:00 PM
Friday9:30 AM - 6:00 PM
Saturday9:30 AM - 6:00 PM
Sunday11:00 AM - 5:00 PM

Reviews

4.1
970 reviews
5 stars
435
4 stars
289
3 stars
165
2 stars
36
1 star
45
  • MP
    Maria Prodromou
    2 days ago
    1.0
    Went here today to exchange my clothing. Staff very rude and unprofessional. I asked to speak with the manager who was also rude and disinterested refused to exchange my clothing will not be returning avoid here at all cost very disappointed
  • KS
    Katie Smith
    5 days ago
    5.0
    Hannah who served me at the checkout was so lovely, helpful, professional and friendly!
  • JK
    Jo Karp
    May 6, 2026
    4.0
    Jolly workers
  • NA
    Nina Allcock
    Apr 20, 2026
    1.0
    I went to your Nottingham branch at the weekend, got a dress ,receipt, no problem. However the next day I bought a jacket asked for a receipt and was told its not their policy! I said I got one the previous day again not policy..so asked to see manager..she then did one and throw it at me. Absolutely disgusting.
  • CF
    caroline Fawsitt
    Jan 30, 2026
    5.0
    Hannah severed me today in the nottingham store.she is so lovely

Frequently Asked Questions About New Look

What is your returns policy?

Returning an unwanted item? We hope you love what you've ordered, but if you're not 100% satisfied with any item, we've made our returns simple: -You can return any item within 28 days, including sale items or items purchased with promotional discounts. (Your 28 days start from the date on your receipt, or from the date when you received/collected any items you bought online). -Items must be unworn and in their original condition. -Items must be returned with a valid dispatch note (online purchases) or a valid receipt/proof of purchase (in-store purchases). -All refunds will be issued to the original method of payment and in the original tender currency (unless otherwise stated). Please note: We are unable to accept any items that have been returned outside of the time period above, or that are worn or in an unsellable condition. For a full list of refund exceptions, visit our Help Centre for more info: https://help-uk.newlook.com/hc/en-gb/articles/360015244592-What-is-your-returns-policy-

What is New Look's returns policy?

You can return any item within 28 days in unworn condition with a valid receipt. Refunds go to the original payment method.

Brand Certified Facts from New Look

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Certified June 14, 2026Yext Knowledge Graph
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