Watches
£100.00 - £53,000.00
There has never been a better time to explore the world of designer watches; discover watches from a range of iconic brands with Ernest Jones.
Brand Certified
Ernest Jones
4.4(121 reviews)
Certified by Ernest Jones • Jun 21, 2026
Business Details
203 North Terrace, Norwich, NFK
NR2 1SQ, United Kingdom
Certified by Ernest Jones • Jun 21, 2026
+44 1603 625339
Certified by Ernest Jones • Jun 21, 2026
https://www.ernestjones.co.uk/store/EJ3438-Norwich
Certified by Ernest Jones • Jun 21, 2026
About
Certified by Ernest Jones • Jun 21, 2026
JewellerWatch ShopWatch Repair ServiceJewellery Repair ServiceSignet Trading LTD
Inside the intu Chapelfield Shopping Centre in Norwich, you’ll find Ernest Jones on the upper ground floor, next door to Sole Trader. There is ample parking in the centre which gives you easy access to the shops via customer lifts and escalators. In our store, you’ll find an extensive range of designer watches from top brands such as Baume and Mercier, Gucci and Rado. We also offer exclusive collections of stunning diamond jewellery from leading designers such as Vera Wang, The Diamond Story and Arctic Light. In-store services include repairs, valuations, and personalisation, as well as bookable appointments with our friendly jewellery experts who’ll be happy to answer questions and assist you in finding the perfect piece. We look forward to welcoming you soon.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Ernest Jones • Jun 21, 2026
Hours
Certified by Ernest Jones • Jun 21, 2026
Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 6:00 PM
Sunday10:00 AM - 4:30 PM
12/25/20269:00 AM - 6:00 PM
Products & Services
2 lists · 14 items
Explore offerings from Ernest Jones on 203 North Terrace in Norwich, with popular repair & care services offsite available at this location.
Products - Watches
1 item
Services
13 items
Repair & Care Services Offsite
Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.
Ring Sizing
From £59.95
Ring sizing completed off-site within 10 days. Suitable for gold, silver, platinum and palladium with a 12‑month guarantee included.
Jewellery Cleaning & Polishing
From £39.95
Jewellery cleaning and polishing to restore shine and remove scratches. Off‑site service.
Jewellery Rhodium Plating
From £49.95
Rhodium plating restores white gold’s shine and protects against wear. Completed off-site in within 10 days.
Jewellery Repair Services
Prices may vary depending on item type and work required
Jewellery repairs for rings, chains and settings. Free in‑store estimate.
Watch Battery Replacement & Reseal
From £49.95
Watch battery replacement and reseal to restore performance and water resistance, using high‑quality components.
Watch Servicing
From £49.95
Watch servicing to restore accuracy and reliability. Cleaning, lubrication and adjustment to extend lifespan.
Watch Repairs
Price and lead times vary depending on watch brand and work required
Watch repairs for straps, clasps, glass and mechanisms using high‑quality components.
Off-site jewellery and watch engraving available in any store from £30 for our items or yours, sent to our Jewellery Quarter service centre with a 10 working day turnaround.
Jewellery & Watch Valuation
From £60
All valuations for insurance or probate purposes.
In-Store Watch Bracelet Adjustments
if watch is purchased elsewhere.
Bracelet adjustment for a comfortable fit. Free in‑store if watch was bought in store; charges may apply if watch was purchased elsewhere.
In-Store Watch Battery Replacement
From £9.99
In‑store battery replacement from £9.99. Expert fitting with high‑quality batteries; subject to availability.
Bespoke jewellery design to create a unique piece. In‑store consultation required.
In-Store Jewellery Cleaning
Free in-store jewellery cleaning (basic service). Deeper clean and polish available via chargeable send-away service.
Reviews
4.4
121 reviews
5 stars
89
4 stars
15
3 stars
4
2 stars
3
1 star
10
- KHK HonneyApr 29, 20265.0Norwich store in chantry place Moeesha was so attentive and kind a credit to your company
- NHNeil HarveyApr 10, 20265.0My wife pre ordered a couple of jewellery items to view here. The female supervisor was very polite & knowledgeable, let my wife try the items on. Having a chance to see them IRL made the decision easy. I recommend this store, good experience.
- APAlicia PunianathanMar 22, 20265.0Amazing service from Robyn ! ❤️
- LFLuke FalderMar 15, 20265.0Robyn was really helpful, helped my wife chose a lovely Eternity ring. She was polite, took time to listen to my wife's opinions and helped guide her to a meaningful purchase for us
- LGLauren GoochJan 23, 20265.0Debbie and Courtney are incredible, the helped me find the most stunning engagement ring, their customer service is outstanding, can't wait to go back to get our wedding rings.
Frequently Asked Questions About Ernest Jones
What are the opening hours of Ernest Jones in Norwich?
Ernest Jones is open Monday to Saturday from 9:00 AM to 6:00 PM, and on Sunday from 10:00 AM to 4:30 PM.
Where is Ernest Jones located in Norwich?
Ernest Jones is located at 203 North Terrace, inside the intu Chapelfield Shopping Centre, on the upper ground floor next to Sole Trader.
What types of products can I find at Ernest Jones Norwich?
The store offers designer watches from brands like Baume and Mercier, Gucci and Rado, along with exclusive diamond jewellery collections from designers such as Vera Wang and The Diamond Story.
Does Ernest Jones Norwich offer in-store services?
Yes, services include repairs, valuations, personalisation, and bookable appointments with jewellery experts to assist with finding the perfect piece.
Can I order jewellery or watches for delivery or pickup from Ernest Jones Norwich?
Yes, Ernest Jones offers in-store pickup, delivery, and no-contact delivery options for your convenience.
What payment methods does Ernest Jones Norwich accept?
You can pay with debit cards and mobile NFC payments; cash is not required, but no checks are accepted.
Is Ernest Jones Norwich welcoming to LGBTQ customers?
Yes, the store is welcoming and inclusive to LGBTQ customers.
What are some nearby places I can visit after shopping at Ernest Jones Norwich?
Nearby you can visit Costa Coffee or BB's Coffee & Muffins for refreshments, or browse shops like TAG Heuer and Pandora for more jewellery and watch options.
How can nearby stores like JD Sports or Samsung Experience Stores enhance my visit to Ernest Jones?
You can combine your visit by shopping for sportswear at JD Sports or explore electronics at Samsung Experience Stores, all conveniently located within the same shopping centre.
Is parking available at or near Ernest Jones Norwich?
Yes, there is ample parking available at the intu Chapelfield Shopping Centre, providing easy access to Ernest Jones via lifts and escalators.
Brand Certified Facts from Ernest Jones
This information is certified by Ernest Jones and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 21, 2026Yext Knowledge Graph
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