Ring Sizing
From £59.95
Ring sizing completed off-site within 10 days. Suitable for gold, silver, platinum and palladium with a 12‑month guarantee included.
Brand Certified
H. Samuel
4.9(564 reviews)
Certified by H. Samuel • Jun 14, 2026
Business Details
U27B Mannor Walk, Cramlington, NBL
NE23 6QE, United Kingdom
Certified by H. Samuel • Jun 14, 2026
+44 1670 739963
Certified by H. Samuel • Jun 14, 2026
https://www.hsamuel.co.uk/store/HS4572-Cramlington
Certified by H. Samuel • Jun 14, 2026
About
Certified by H. Samuel • Jun 14, 2026
JewellerWatch ShopWatch Repair ServiceJewellery Repair ServiceSignet Trading LTD
H.Samuel Cramlington is located within Manor Walks Shopping Centre, a key retail destination just north of Newcastle. Positioned close to the centre’s main shopping areas, the store is easy to reach with ample on-site parking and convenient access throughout. Inside, you’ll find a wide selection of men’s and women’s watches from brands such as Armani Exchange, Hugo Boss, Casio and Tommy Hilfiger, alongside a versatile jewellery range for both everyday wear and special occasions. Diamond collections include Perfect Fit, Emmy London and Princessa. A dedicated Perfect Piercing studio offers free ear piercing with selected earrings, alongside services such as repairs, valuations and personalisation, all supported by expert in-store advice.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by H. Samuel • Jun 14, 2026
Hours
Certified by H. Samuel • Jun 14, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 5:00 PM
SundayClosed
12/25/20269:00 AM - 5:00 PM
Products & Services
3 lists · 15 items
Explore offerings from H. Samuel on U27B Mannor Walk in Cramlington, with popular repair & care services offsite available at this location.
Services
13 items
Repair & Care Services Offsite
Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.
Jewellery Cleaning & Polishing
From £39.95
Jewellery cleaning and polishing to restore shine and remove scratches. Off‑site service.
Jewellery Rhodium Plating
From £49.95
Rhodium plating restores white gold’s shine and protects against wear. Completed off-site in within 10 days.
Jewellery Repair Services
Prices may vary depending on item type and work required
Jewellery repairs for rings, chains and settings. Free in‑store estimate.
Watch Battery Replacement & Reseal
From £49.95
Watch battery replacement and reseal to restore performance and water resistance, using high‑quality components.
Watch Servicing
From £49.95
Watch servicing to restore accuracy and reliability. Cleaning, lubrication and adjustment to extend lifespan.
Watch Repairs
Price and lead times vary depending on watch brand and work required
Watch repairs for straps, clasps, glass and mechanisms using high‑quality components.
Jewellery & Watch Engraving
From £30
Engraving for jewellery and watches with names, dates or messages. Precision finish for lasting memories
Jewellery & Watch Valuation
From £60
All valuations for insurance or probate purposes.
In-Store Watch Bracelet Adjustments
if watch is purchased elsewhere.
Bracelet adjustment for a comfortable fit. Free in‑store if watch was bought in store; charges may apply if watch was purchased elsewhere.
In-Store Watch Battery Replacement
From £9.99
In‑store battery replacement from £9.99. Expert fitting with high‑quality batteries; subject to availability.
Bespoke jewellery design to create a unique piece. In‑store consultation required.
In-Store Jewellery Cleaning
Free in-store jewellery cleaning (basic service). Deeper clean and polish available via chargeable send-away service.
Lifetime Battery Replacement
1 item
Lifetime Battery Replacement
From £17.99
Lifetime battery replacement to keep your watch running reliably, using high‑quality components for lasting performance.
Ear Piercing
1 item
Ear Piercing
Free service when buying a pair of piercing earrings.
Professional ear piercing using safe, hygienic techniques. Includes starter earrings. Free with any piercing earring purchase.
Reviews
4.9
564 reviews
5 stars
533
4 stars
16
3 stars6
2 stars0
1 star
9
- BRben rushton5 days ago5.0Christine was great in store! Highly recommend
- SLSusan LovattJun 12, 20265.0In general the staff at Cramlington were very good, the system of the ordering is not good however the customer service when I complained was very good.
- AAAlan AldersonJun 2, 20265.0Great service in store on 28/5, went to but two gold chains, one for each daughter, we were served by Christine who was helpful, polite and very knowledgeable, all together a first class customer service, many thanks🙏
- GWGraham WillisMay 21, 20265.0Called into the Cramlington store today to purchase a Christening present for a baby girl.Sue the shop assistant couldn't have been more helpful to my wife and me.Her friendly approach and knowledge were excellent,we bought a bracelet and are very happy with our purchase,many thanks again.
- DDDean DixonMay 18, 20265.0I recently purchased a engagement ring from H. Samuel in Cramlington. Christine was very welcoming and easy to talk to, she showed me all the ring that were similar to what I want to purchased and helped make my decision alot easier. Very good customer services.
Frequently Asked Questions About H. Samuel
Do you do ear piercings?
Our ear piercing service is available at selected H. Samuel stores, to find out what store near you provides this service click book an appointment to find out more.
Do you accept drop-ins/walk-ins for ear piercings?
Yes, H. Samuel does walk-in piercing appointments. You can come into the store at any time to get your ears pierced. We would recommend booking in advance, just in case it’s a busy day. To book in at the Perfect Piercing studio: call the store or book an appointment online.
Does H. Samuel offer ear piercing services at the Cramlington store?
Yes, ear piercing service is available at selected H. Samuel stores including the Cramlington store. You can get your ears pierced for free when you purchase a pair of piercing earrings.
Can I walk in for an ear piercing appointment at H. Samuel Cramlington?
Yes, walk-in piercing appointments are accepted. However, booking in advance is recommended in case of busy times. Appointments can be booked online or by calling the store.
What are the opening hours for H. Samuel in Cramlington?
The store is open Monday through Saturday from 9:00 AM to 5:00 PM. It is closed on Sundays.
What brands of watches are available at H. Samuel Cramlington?
You can find fashion watches from brands such as Armani Exchange, Hugo Boss, Casio, and Tommy Hilfiger at the Cramlington store.
Does H. Samuel offer repair and personalisation services?
Yes, in-store services include repairs, valuations, and personalisation by expert staff available by appointment.
What payment methods does H. Samuel Cramlington accept?
The store accepts debit cards and mobile NFC payments and does not require cash only transactions.
Is delivery or in-store pickup available at H. Samuel Cramlington?
Yes, H. Samuel offers in-store pickup, delivery, and no-contact delivery services.
Are there any nearby shopping centers close to H. Samuel in Cramlington?
Yes, H. Samuel is located in Manor Walks Shopping Centre, near other shopping centers like Cramlington shops and several retail stores including Boots and O2.
What nearby places can I visit before or after shopping at H. Samuel?
You can visit nearby cafes like Bettini's or Coffee As You Like It, catch a movie at Vue Cinema Cramlington, or explore shops like JD Sports and New Look nearby.
How can nearby mobile phone stores help me when visiting H. Samuel Cramlington?
Nearby mobile phone stores such as O2 and Vodafone can assist with your telecommunications needs and are conveniently located opposite and near H. Samuel, making it easy to combine visits.
Brand Certified Facts from H. Samuel
This information is certified by H. Samuel and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 14, 2026Yext Knowledge Graph
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