You’ll find H.Samuel on the main High Street in Elgin town centre, next to Holland & Barrett and opposite the fountain and Clydesdale Bank. The nearest parking is the Aldi or Community Centre car park, both of which are just a few minutes’ walk away. In-store, you’ll find a superb selection of ladies and gents fashion watches from iconic brands including Accurist, Armani Exchange and Casio. We also have a wide range of fashion and diamond jewellery, perfect for every occasion, from designers such as Forever Diamond, Princessa and Enchanted Disney. In-store services include repairs, valuations and engravings, as well as free appointments with our jewellery experts who’ll be happy to help you find the perfect gift. We look forward to seeing you soon.
Explore offerings from H. Samuel on 128 High Street in Elgin, with popular repair & care services offsite available at this location.
Services
13 items
Repair & Care Services Offsite
Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.
Our ring sizing services takes 10 working days. This can only be resized for gold, silver, platinum and palladium rings.
Non-precious metals cannot be resized.
There is a 12 month guarantee on all ring sizing.
*Please note this service is completed off site*
Restore the beauty and brilliance of your jewellery with our expert Cleaning and Polishing service. Everyday wear can leave precious metals scratched and gemstones looking dull, but our specialist care is designed to revive their original sparkle. Using professional cleaning, precision polishing, and high quality plating techniques, we gently remove imperfections and enhance shine, bringing your treasured pieces back to life so they look as stunning as the day you first wore them.
*Please note this service is completed off site*
Give your jewellery a flawless, high-shine finish with our professional Rhodium Plating service at H. Samuel and Ernest Jones. Designed especially for white gold, rhodium plating enhances brightness, adds a mirror-like shine, and helps protect against everyday wear.
Over time, jewellery can lose its original lustre, but our expert treatment restores a crisp, brilliant white finish while adding an extra layer of durability. Rhodium is a precious metal from the platinum family, valued for its strength and reflective qualities, making it ideal for keeping your rings, bracelets, and necklaces looking their best.
Whether you're refreshing a well-loved piece or maintaining the sparkle of something new, our specialist service ensures a refined, polished result that brings your jewellery back to life.
* Please note this service takes place ion an offsite location and will take 10 working days to complete.*
* Only available on white Gold Jewellery*
Prices may vary depending on item type and work required
Keep your treasured pieces in perfect condition with our expert Jewellery Repair service at H. Samuel and Ernest Jones. From ring resizing and chain repairs to clasp replacements and stone setting, our skilled specialists restore your jewellery with precision and care.
Each piece is carefully assessed and repaired using high quality materials, helping to preserve its beauty, durability, and sentimental value so you can enjoy wearing it for years to come.
Prices may vary depending on item type and work required however the team can provide a FREE price estimate if you bring your ring into your local store.
Keep your timepiece ticking perfectly with our Watch Battery Replacement and Reseal service at H. Samuel and Ernest Jones. Over time, watch batteries lose power and seals can weaken, affecting both performance and protection.
Our expert technicians carefully replace your battery and reseal your watch to help maintain its water resistance and reliability. Using professional tools and high quality components, we ensure your watch is restored with precision and care.
Trust us to keep your watch running smoothly, so you can rely on it every day.
Keep your timepiece performing at its best with our expert Watch Servicing at H. Samuel and Ernest Jones. Over time, watches can lose accuracy as internal components experience natural wear.
Our skilled technicians carry out a thorough service, including cleaning, lubrication, and precise adjustment of the movement to restore performance and reliability. Each watch is handled with expert care to help maintain its accuracy and extend its lifespan.
Trust our professional servicing to keep your watch running smoothly, so you can rely on it every day.
Price and lead times vary depending on watch brand and work required
Keep your timepiece in perfect condition with our expert Watch Repair service at H. Samuel and Ernest Jones. From damaged straps and broken clasps to faulty mechanisms and scratched glass, our skilled technicians are here to restore your watch with precision and care.
Each repair is carefully assessed and carried out using high quality components to ensure lasting performance and reliability. Whether it’s a minor fix or a more complex repair, we’ll help bring your watch back to its best.
Trust our specialists to give your watch the attention it deserves, so you can continue to wear it with confidence.
Add a personal touch to your treasured pieces with our Jewellery and Watch Engraving service at H. Samuel and Ernest Jones. Whether you’re marking a special date, name, or meaningful message, our expert engraving creates a lasting and unique finish.
Using precise techniques, we carefully engrave your chosen design onto a range of jewellery and watches, ensuring a clean, high quality result. Perfect for gifts or commemorating special moments, our engraving service transforms your piece into something truly one of a kind.
Create a lasting memory with a personal detail that will be cherished for years to come.
Ensure the perfect fit and comfort with our In Store Watch Bracelet Adjustment service at H. Samuel and Ernest Jones. Whether your watch feels too loose or too tight, our expert team can quickly resize the bracelet while you wait.
Using specialist tools and careful techniques, we remove or add links to achieve a secure, comfortable fit without compromising the design of your watch. Enjoy a personalised adjustment that helps your timepiece sit perfectly on your wrist, ready for everyday wear.
The bracelet adjustment is free of charge if the watch was purchased from EJ and HS. If the watch was purchased from elsewhere, this will be a £20 charge. We can adjust the bracelet of any watch that we sell and may be able to do so on other brands subject to bracelet types.
*Please note that the service is also subject to staff availability due to it being a skilled task that requires a trained team member.
Enjoy quick and convenient care with our In Store Watch Battery Replacement service at H. Samuel and Ernest Jones. If your watch has stopped or is losing time, our expert team can replace the battery while you shop.
Using professional tools and high quality batteries, we carefully fit a new power source to get your watch back up and running smoothly. Our efficient in store service helps ensure your timepiece is ready to wear again with minimal waiting time.
A watch battery replacement completed in store is from £9.99 This service is subject to staff availability due to it being a skilled task that requires a team member.
In-Store Jewellery Engraving
Free Basic Clean In-Store
Add a personal touch while you shop with our In Store Jewellery Engraving service at H. Samuel and Ernest Jones. Perfect for creating meaningful gifts or marking special occasions, our expert team can engrave your chosen message onto selected pieces while you wait.
Using precise engraving techniques, we ensure a clean and high quality finish that enhances your jewellery without compromising its design. Whether it is a name, date, or heartfelt message, we help you create something truly unique and memorable.
We cannot clean plated items, or pearls, opals, and emeralds in-store due to them being delicare in natrue. They would therefore need to be sent away for a chargeable clean and polish
Create something truly unique with our Bespoke Jewellery Design service at H. Samuel and Ernest Jones. Whether you are marking a special occasion or bringing a personal vision to life, our expert team will guide you through every step of the design process.
From selecting precious metals and gemstones to refining the final details, we work with you to craft a piece that reflects your individual style and story. Thoughtfully designed and expertly created, your bespoke jewellery will be as meaningful as it is beautiful, made to be treasured for years to come.
Please note that completely bespoke designs are only available in store as consultation with designers as well as wax molds will need to be reviewed.
Lifetime Battery Replacement
1 item
Lifetime Battery Replacement
£17.99
Enjoy peace of mind with our Lifetime Battery Replacement service at H. Samuel and Ernest Jones. Our experts will replace your watch battery whenever needed using high quality components, helping keep your timepiece running reliably for years to come.
Free service when buying a pair of piercing earrings.
Enjoy a safe, quick, and professional experience with our Ear Piercing service at H. Samuel and Ernest Jones. Whether it is your first piercing or an additional one, our trained specialists provide expert care using hygienic techniques and high quality equipment.
We offer a range of stylish starter earrings to suit your look, ensuring both comfort and confidence from the moment your piercing is done. With a focus on safety and customer care, we make the experience as smooth and reassuring as possible.
Free service when you buy any pair of piercing earrings. Plus a 20% off voucher for your next pair of full priced earrings 3 months following your piercing
Reviews
4.9
451 reviews
5 stars
427
4 stars
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1 star3
NH
Nikki Hendry
6 days ago
5.0
I went in looking for a replacement chain for a necklace, Anne was amazing and took a lot of her time to find one to fit my pendant. We had to try a few and I actually ended up buying a new necklace, so I can change between my current and new pendant. Nothing was too much trouble for her. She also recommended the jewellery cleaner, which worked an absolute treat for my old pendant. They had a promotion on aswell so I got money off the necklace and a 2 year guarantee which was less than £5!
CR
Courtney Ross
Jun 4, 2026
5.0
My son looked all day for a watch while we were visiting Inverness, and he finally found one- only to have the pin fall out within moments of opening it. He was devastated, and because he has autism, it was difficult to help him move past it. We decided to visit the H.Samuel store in Elgin, as it was on our way to our next stop in our travels. We had a somewhat brief window to get the watch fixed or replaced before making a morning appointment, and were outside the store waiting when it opened.
The employees greeted us warmly, and Azra helped us with absolutely superior service. She was kind, she found an identical replacement watch (which was in keeping with our service plan), and helped us understand how it worked. She put my son at ease, and fitted the watch for him. We left exactly on time!
Azra could not have known that my family entered the store quite anxious- my son about his watch, my husband about his appointment, and myself about their needs and their happiness. But her amazing customer service and upbeat nature met us exactly where we were, and I left a little teary-eyed. Thank you for a great experience, H.Samuel, and especially Azra in Elgin!
NB
Natasha Ball
May 27, 2026
5.0
Very professional and put me at ease having my ears pierced. Definitely recommend going to H. Samuel in Elgin for Paul to pierce your ears.
MS
Martin Satterthwaite
May 20, 2026
5.0
really good she done an amazing job im really happy with it thank you azra
FS
fm s
May 15, 2026
5.0
Zara and Paul were friendly and informative. No pressure sales and was a pleasure to buy from this store.
H. Samuel is located at 128 High Street, Elgin, IV30 1BW, GB, on the main High Street in Elgin town centre, next to Holland & Barrett and opposite the fountain and Clydesdale Bank.
What are the opening hours of H. Samuel in Elgin?
H. Samuel is open Monday to Saturday from 09:00 to 17:00 and closed on Sundays.
What types of products can I find at H. Samuel in Elgin?
You can find ladies and gents fashion watches from brands like Accurist, Armani Exchange, and Casio, as well as fashion and diamond jewellery from designers such as Forever Diamond, Princessa, and Enchanted Disney.
Does H. Samuel offer jewellery repair and other in-store services?
Yes, in-store services include repairs, valuations, engravings, and free appointments with jewellery experts.
Can I make an appointment or reservation at H. Samuel in Elgin?
Yes, you can book appointments online via https://www.hsamuel.co.uk/bookAppointment without requiring appointments in advance.
Does H. Samuel in Elgin accept mobile payments and debit cards?
Yes, they accept debit cards and mobile NFC payments and do not require cash only transactions.
Are there convenient parking options near H. Samuel in Elgin?
Yes, the nearest parking is at Aldi or the Community Centre car park, both just a few minutes’ walk from the store.
What nearby places can I visit before or after shopping at H. Samuel in Elgin?
Nearby, you can visit the Plainstones public plaza and fountain opposite H. Samuel, enjoy a coffee at Starbucks, Bijou, or Buddys, or explore clothing stores like Burton and M & Co.
Are there health and beauty stores near H. Samuel in Elgin?
Yes, nearby are Holland & Barrett for health foods and supplements, Beauty at Bijou salon, Clarins Bijou Elgin for cosmetics, and Boots pharmacy.
How can nearby travel and service shops assist customers visiting H. Samuel?
Nearby travel agents like Hays Travel and Thomas Cook Travel Store, as well as services like Duncan and Todd Opticians, provide additional conveniences while visiting the area.
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