Set in the heart of the beautiful Brecon Beacons National Park, Nicholls is a family business established in 1925. Originally a supplier of farming goods, over the years Nicholls has evolved into the department store it is today. Venture to Abergavenny, explore the scenic town and discover the largest branch of Nicholls. Not only is the store filled with intrigue, it’s also home to the Nicholls Restaurant. Shop until you drop and reenergise with delicacies sure to tempt those taste buds. Plus, you’ll find the concept jewellery store in Abergavenny, with an array of glittering delights including Clogau Welsh gold and Nomination.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.