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Ernest Jones

4.7
(122 reviews)

Business Details

+44 1634 361584
https://www.ernestjones.co.uk/store/GB-REG/Gillingham/EJ3228

About

JewellerWatch ShopWatch Repair ServiceJewellery Repair ServiceSignet Trading LTD
Ernest Jones can be found at the Hempstead Valley Shopping Centre, just off Junction 4 of the M2. Located in the South Mall, we are next door to Boots and near the entrance by TK Maxx. There’s ample parking available across various car parks, but we recommend the ‘Red’ car park outside the centre. In-store, you’ll find a range of prestige watch brands including TAG Heuer, Tissot, Raymond Weil and Gucci. We also offer a selection of fine jewellery, including stunning diamond collections from Tolkowsky, Neil Lane Bridal and The Diamond Story. Book an appointment for jewellery and watch repairs, valuations and personalisation services, or for help to find that perfect piece for your special someone. We look forward to welcoming you soon.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Ernest Jones
4 Hempstead Valley Centre, Gillingham, MDW
ME7 3PB, United Kingdom

Hours

Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 5:30 PM
Sunday10:00 AM - 4:00 PM
12/25/20269:00 AM - 5:30 PM

Products & Services

2 lists · 14 items

Explore offerings from Ernest Jones on 4 Hempstead Valley Centre in Gillingham, with popular repair & care services offsite available at this location.

Products - Watches

1 item

Watches
Watches
£100.00 - £53,000.00

There has never been a better time to explore the world of designer watches; discover watches from a range of iconic brands with Ernest Jones.

Services

13 items

Repair & Care Services Offsite

Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.

Ring Sizing
Ring Sizing
From £59.95

Ring sizing completed off-site within 10 days. Suitable for gold, silver, platinum and palladium with a 12‑month guarantee included.

Jewellery Rhodium Plating

Rhodium plating restores white gold’s shine and protects against wear. Completed off-site in within 10 days.

Jewellery Repair Services
Jewellery Repair Services
Prices may vary depending on item type and work required

Jewellery repairs for rings, chains and settings. Free in‑store estimate.

Watch Servicing
Watch Servicing
From £49.95

Watch servicing to restore accuracy and reliability. Cleaning, lubrication and adjustment to extend lifespan.

Watch Repairs
Watch Repairs
Price and lead times vary depending on watch brand and work required

Watch repairs for straps, clasps, glass and mechanisms using high‑quality components.

Jewellery & Watch Engraving

Engraving for jewellery and watches with names, dates or messages. Precision finish for lasting memories

In-Store Watch Bracelet Adjustments
In-Store Watch Bracelet Adjustments
if watch is purchased elsewhere.

Bracelet adjustment for a comfortable fit. Free in‑store if watch was bought in store; charges may apply if watch was purchased elsewhere.

In-Store Jewellery Cleaning
In-Store Jewellery Cleaning

Free in-store jewellery cleaning (basic service). Deeper clean and polish available via chargeable send-away service.

Reviews

4.7
122 reviews
5 stars
104
4 stars
10
3 stars
2
2 stars
2
1 star
4
  • BH
    Bethany Head
    Apr 18, 2026
    5.0
    Ernest Jones Hempstead Valley is our local branch, and the team are always incredibly helpful. They previously assisted with resizing my engagement ring, and it came back looking as good as new, you wouldn’t have known any adjustments had been made. Today, Keeley and her team helped me with a watch strap adjustment for a surprise gift for my partner. The team are friendly, professional, and provide excellent customer service every time.
  • LX
    lexie tyde x
    Mar 20, 2026
    5.0
    Kelsey helped me fit my watch, was very kind and helpful. Thankyou so much for the wonderful service.
  • JF
    John Flynn
    Jan 25, 2026
    5.0
    Had a really great experience at Ernest Jones Hempstead Valley. Welcomed by Zoe and had my watch adjusted by Keeley. Friendly staff and will definitely visit again
  • WL
    Windrush Communications Ltd
    Jan 25, 2026
    5.0
    Thank you to the beautiful staff for helping me out. Brilliant customer service.
  • OF
    Oakleigh Forder
    Dec 30, 2025
    5.0
    Keely was fantastic excellent service and a warm welcome as soon as i entered !

Brand Certified Facts from Ernest Jones

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