Business Details
21-23 The Pentagon Centre, Chatham, MDW
ME4 4HY, United Kingdom
Certified by New Look • Aug 09, 2026
+44 1634 823140
Certified by New Look • Aug 09, 2026
http://www.newlook.com/uk/store/2004
Certified by New Look • Aug 09, 2026
About
Certified by New Look • Aug 09, 2026
Women's Clothing ShopJeansLingerie ShopPlus Size Clothing ShopSwimwear ShopChildren's Clothing ShopFashion Accessories ShopShoe ShopNew Look
Feel-good fashion brand offering affordable, on-trend clothing & accessories for women, men and kids.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by New Look • Aug 09, 2026
Hours
Certified by New Look • Aug 09, 2026
Monday9:30 AM - 5:30 PM
Tuesday9:30 AM - 5:30 PM
Wednesday9:30 AM - 5:30 PM
Thursday9:30 AM - 5:30 PM
Friday9:30 AM - 5:30 PM
Saturday9:30 AM - 5:30 PM
Sunday10:00 AM - 4:00 PM
Reviews
4.0
380 reviews
5 stars
165
4 stars
96
3 stars
82
2 stars
20
1 star
17
- SSSSJul 27, 20265.0On 28th May 2026, I visited the store and was amazed at how well organised it was. Dresses were kept together by type, size, and price, which saves customers’ time and also makes it easier for the sales staff, as they do not have-to keep folding and rearranging everything. I must admit, some customers still like to touch every single item and create a mess, making it harder to maintain the display. Compared with some stores in Harrow, London, where it's poorly organised and the whole stores stink of mustard .The store has maintained avery good standard. I encourage the team to continue keeping up these standards and appreciate the management to reward the girls as Europeans were known for the high standards and time and time again they prove it hygienic and neat and tidy
- CFClaire FletcherMay 21, 20261.0This short haired blonde middle aged woman who has been mentioned previously should not work in a customer facing role. Vile, rude human - and has been on both occasions I’ve been served by her.
- STSanni ToyinJan 14, 20234.0Good for ladies' clothes and school children winter jacket.
- RJRobert JohnstoneAug 4, 20185.0Imogen is amazing! A true retail goddess! I have never experienced the level of service I received from her. Keep up the good work
Frequently Asked Questions About New Look
What is your returns policy?
Returning an unwanted item?
We hope you love what you've ordered, but if you're not 100% satisfied with any item, we've made our returns simple:
-You can return any item within 28 days, including sale items or items purchased with promotional discounts. (Your 28 days start from the date on your receipt, or from the date when you received/collected any items you bought online).
-Items must be unworn and in their original condition.
-Items must be returned with a valid dispatch note (online purchases) or a valid receipt/proof of purchase (in-store purchases).
-All refunds will be issued to the original method of payment and in the original tender currency (unless otherwise stated).
Please note: We are unable to accept any items that have been returned outside of the time period above, or that are worn or in an unsellable condition. For a full list of refund exceptions, visit our Help Centre for more info: https://help-uk.newlook.com/hc/en-gb/articles/360015244592-What-is-your-returns-policy-
What is the returns policy at New Look Chatham?
You can return any unworn item within 28 days with a valid receipt or dispatch note. Refunds are issued to the original payment method. Items must be in original condition and within the return period.
Does New Look Chatham offer in-store pickup?
Yes, New Look Chatham offers in-store pickup for online orders.
What are the opening hours of New Look Chatham?
New Look Chatham is open Monday to Saturday from 09:30 to 17:30, and on Sundays from 10:00 to 16:00.
What types of clothing and accessories does New Look Chatham offer?
New Look Chatham offers affordable, on-trend clothing and accessories for women, men, and kids, including dresses, boots, coats, and fashion accessories.
Which payment methods are accepted at New Look Chatham?
They accept American Express, Android Pay, Apple Pay, cash, Diners Club, Maestro, Mastercard, and Visa.
Is New Look Chatham wheelchair accessible?
Yes, the store has wheelchair accessible elevators, entrance, and parking.
Does New Look Chatham have free Wi-Fi for customers?
Yes, free Wi-Fi is available in the store.
What nearby places can I visit before or after shopping at New Look Chatham?
You can visit Muffin Break Chatham for coffee, D W Sports for sporting goods, or Pandora Chatham for jewelry nearby.
Are there any good coffee shops near New Look Chatham?
Yes, BB's Coffee & Muffins and Bakersbaristas are popular cafes located near New Look Chatham where you can relax and enjoy refreshments.
Where can I find other clothing and fashion stores near New Look Chatham?
Select Fashion and Claire's are nearby clothing and fashion accessory stores you might want to check out.
Brand Certified Facts from New Look
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Certified August 09, 2026Yext Knowledge Graph
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