You’ll find H.Samuel in Chatham town centre, on the corner of Military Road and the High Street and opposite NatWest. The nearest parking to us is Brook Pentagon or Sir John Hawkins car parks, which are both just a few minutes’ walk away. In-store, you’ll find a fantastic selection of ladies and gents watches from top fashion brands including Lacoste, Hugo Boss, Radley and Tommy Hilfiger. We also have a wide range of fashion and diamond jewellery, perfect for every occasion, from designers such as Forever Diamond, Princessa and Enchanted Disney. In-store services include repairs, valuations and engravings, as well as free appointments with our jewellery experts who’ll be happy to help you find the perfect gift. We look forward to seeing you soon.
Explore offerings from H. Samuel on 2-4 Military Road in Chatham, with popular repair & care services offsite available at this location.
Services
13 items
Repair & Care Services Offsite
Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.
Our ring sizing services takes 10 working days. This can only be resized for gold, silver, platinum and palladium rings.
Non-precious metals cannot be resized.
There is a 12 month guarantee on all ring sizing.
*Please note this service is completed off site*
Restore the beauty and brilliance of your jewellery with our expert Cleaning and Polishing service. Everyday wear can leave precious metals scratched and gemstones looking dull, but our specialist care is designed to revive their original sparkle. Using professional cleaning, precision polishing, and high quality plating techniques, we gently remove imperfections and enhance shine, bringing your treasured pieces back to life so they look as stunning as the day you first wore them.
*Please note this service is completed off site*
Give your jewellery a flawless, high-shine finish with our professional Rhodium Plating service at H. Samuel and Ernest Jones. Designed especially for white gold, rhodium plating enhances brightness, adds a mirror-like shine, and helps protect against everyday wear.
Over time, jewellery can lose its original lustre, but our expert treatment restores a crisp, brilliant white finish while adding an extra layer of durability. Rhodium is a precious metal from the platinum family, valued for its strength and reflective qualities, making it ideal for keeping your rings, bracelets, and necklaces looking their best.
Whether you're refreshing a well-loved piece or maintaining the sparkle of something new, our specialist service ensures a refined, polished result that brings your jewellery back to life.
* Please note this service takes place ion an offsite location and will take 10 working days to complete.*
* Only available on white Gold Jewellery*
Prices may vary depending on item type and work required
Keep your treasured pieces in perfect condition with our expert Jewellery Repair service at H. Samuel and Ernest Jones. From ring resizing and chain repairs to clasp replacements and stone setting, our skilled specialists restore your jewellery with precision and care.
Each piece is carefully assessed and repaired using high quality materials, helping to preserve its beauty, durability, and sentimental value so you can enjoy wearing it for years to come.
Prices may vary depending on item type and work required however the team can provide a FREE price estimate if you bring your ring into your local store.
Keep your timepiece ticking perfectly with our Watch Battery Replacement and Reseal service at H. Samuel and Ernest Jones. Over time, watch batteries lose power and seals can weaken, affecting both performance and protection.
Our expert technicians carefully replace your battery and reseal your watch to help maintain its water resistance and reliability. Using professional tools and high quality components, we ensure your watch is restored with precision and care.
Trust us to keep your watch running smoothly, so you can rely on it every day.
Keep your timepiece performing at its best with our expert Watch Servicing at H. Samuel and Ernest Jones. Over time, watches can lose accuracy as internal components experience natural wear.
Our skilled technicians carry out a thorough service, including cleaning, lubrication, and precise adjustment of the movement to restore performance and reliability. Each watch is handled with expert care to help maintain its accuracy and extend its lifespan.
Trust our professional servicing to keep your watch running smoothly, so you can rely on it every day.
Price and lead times vary depending on watch brand and work required
Keep your timepiece in perfect condition with our expert Watch Repair service at H. Samuel and Ernest Jones. From damaged straps and broken clasps to faulty mechanisms and scratched glass, our skilled technicians are here to restore your watch with precision and care.
Each repair is carefully assessed and carried out using high quality components to ensure lasting performance and reliability. Whether it’s a minor fix or a more complex repair, we’ll help bring your watch back to its best.
Trust our specialists to give your watch the attention it deserves, so you can continue to wear it with confidence.
Add a personal touch to your treasured pieces with our Jewellery and Watch Engraving service at H. Samuel and Ernest Jones. Whether you’re marking a special date, name, or meaningful message, our expert engraving creates a lasting and unique finish.
Using precise techniques, we carefully engrave your chosen design onto a range of jewellery and watches, ensuring a clean, high quality result. Perfect for gifts or commemorating special moments, our engraving service transforms your piece into something truly one of a kind.
Create a lasting memory with a personal detail that will be cherished for years to come.
Ensure the perfect fit and comfort with our In Store Watch Bracelet Adjustment service at H. Samuel and Ernest Jones. Whether your watch feels too loose or too tight, our expert team can quickly resize the bracelet while you wait.
Using specialist tools and careful techniques, we remove or add links to achieve a secure, comfortable fit without compromising the design of your watch. Enjoy a personalised adjustment that helps your timepiece sit perfectly on your wrist, ready for everyday wear.
The bracelet adjustment is free of charge if the watch was purchased from EJ and HS. If the watch was purchased from elsewhere, this will be a £20 charge. We can adjust the bracelet of any watch that we sell and may be able to do so on other brands subject to bracelet types.
*Please note that the service is also subject to staff availability due to it being a skilled task that requires a trained team member.
Enjoy quick and convenient care with our In Store Watch Battery Replacement service at H. Samuel and Ernest Jones. If your watch has stopped or is losing time, our expert team can replace the battery while you shop.
Using professional tools and high quality batteries, we carefully fit a new power source to get your watch back up and running smoothly. Our efficient in store service helps ensure your timepiece is ready to wear again with minimal waiting time.
A watch battery replacement completed in store is from £9.99 This service is subject to staff availability due to it being a skilled task that requires a team member.
In-Store Jewellery Engraving
Free Basic Clean In-Store
Add a personal touch while you shop with our In Store Jewellery Engraving service at H. Samuel and Ernest Jones. Perfect for creating meaningful gifts or marking special occasions, our expert team can engrave your chosen message onto selected pieces while you wait.
Using precise engraving techniques, we ensure a clean and high quality finish that enhances your jewellery without compromising its design. Whether it is a name, date, or heartfelt message, we help you create something truly unique and memorable.
We cannot clean plated items, or pearls, opals, and emeralds in-store due to them being delicare in natrue. They would therefore need to be sent away for a chargeable clean and polish
Create something truly unique with our Bespoke Jewellery Design service at H. Samuel and Ernest Jones. Whether you are marking a special occasion or bringing a personal vision to life, our expert team will guide you through every step of the design process.
From selecting precious metals and gemstones to refining the final details, we work with you to craft a piece that reflects your individual style and story. Thoughtfully designed and expertly created, your bespoke jewellery will be as meaningful as it is beautiful, made to be treasured for years to come.
Please note that completely bespoke designs are only available in store as consultation with designers as well as wax molds will need to be reviewed.
Lifetime Battery Replacement
1 item
Lifetime Battery Replacement
£17.99
Enjoy peace of mind with our Lifetime Battery Replacement service at H. Samuel and Ernest Jones. Our experts will replace your watch battery whenever needed using high quality components, helping keep your timepiece running reliably for years to come.
Free service when buying a pair of piercing earrings.
Enjoy a safe, quick, and professional experience with our Ear Piercing service at H. Samuel and Ernest Jones. Whether it is your first piercing or an additional one, our trained specialists provide expert care using hygienic techniques and high quality equipment.
We offer a range of stylish starter earrings to suit your look, ensuring both comfort and confidence from the moment your piercing is done. With a focus on safety and customer care, we make the experience as smooth and reassuring as possible.
Free service when you buy any pair of piercing earrings. Plus a 20% off voucher for your next pair of full priced earrings 3 months following your piercing
Permanent bracelets are unique pieces of jewellery designed to stay on your wrist all the time. Instead of closing with a clasp, a chain is welded around your wrist, creating a seamless, continuous design. This innovative approach ensures that your bracelet remains securely in place, offering a stylish and permanent addition to your jewellery collection.
The process is simple, choose your chain, personalise your piece with charms starting at just £30 and leave the rest to us. We will measure the chain to make sure it is the perfect length for your wrist and will weld it on for you.
This service is only available at select stores and is subject to staff availability.
Reviews
4.5
220 reviews
5 stars
161
4 stars
29
3 stars
13
2 stars
6
1 star
11
JR
James Reynolds
May 5, 2026
5.0
Carol was very helpful
SC
Susan Crittenden
Apr 29, 2026
5.0
This is a nice friendly shop, very helpful. I was served by carol. Sorted out my order for me
TM
Teresa McIntyre
Apr 27, 2026
5.0
Dani was really helpful and gave me good advice before I made my purchase. Thank you.
DJ
Datiel Jackson
Apr 3, 2026
5.0
Pierced ears great experience.
NH
nicola hooper
Jan 19, 2026
5.0
Wonderful staff and store, the manager is especially great with the customers. You feel welcomed and looked after through the whole visit. Carol served me while shopping for my daughters birthday and was especially helpful, informative and kind. I will definitely be back ☺️
Our ear piercing service is available at selected H. Samuel stores, to find out what store near you provides this service click book an appointment to find out more.
Do you accept drop-ins/walk-ins for ear piercings?
Yes, H. Samuel does walk-in piercing appointments. You can come into the store at any time to get your ears pierced. We would recommend booking in advance, just in case it’s a busy day. To book in at the Perfect Piercing studio: call the store or book an appointment online.
Does H. Samuel in Chatham offer ear piercing services?
Yes, ear piercing services are available at selected H. Samuel stores including Chatham. You can book an appointment online to find out more about availability.
Can I walk in for an ear piercing appointment at H. Samuel Chatham?
Yes, walk-in piercing appointments are welcome at H. Samuel Chatham, though booking in advance is recommended in case of busy days.
What are the opening hours for H. Samuel in Chatham?
H. Samuel Chatham is open Monday to Saturday from 09:30 to 17:00 and closed on Sundays.
What watch brands does H. Samuel in Chatham carry?
They offer watches from top fashion brands including Accurist, Bulova, Casio, Citizen, Guess, and Hugo.
What services can I find at H. Samuel Chatham besides sales?
The store offers repairs, valuations, engravings, and free appointments with jewellery experts to help find the perfect gift.
What payment methods are accepted at H. Samuel in Chatham?
H. Samuel accepts debit card and mobile NFC payments; cash is not required and check payments are not accepted.
Are there parking facilities near H. Samuel in Chatham?
Yes, Brook Pentagon and Sir John Hawkins car parks are nearby, both just a few minutes' walk from the store.
Which nearby places can help me plan a visit to H. Samuel Chatham?
You can visit nearby attractions such as Nucleus Arts Creative Riverside Hub or Café Nucleus Lounge for cultural events or refreshments before or after your visit.
Are there convenient public services near H. Samuel in Chatham?
Yes, Chatham Post Office and Yorkshire Building Society are nearby, useful for postal and financial services during your shopping trip.
What nearby shopping options are available around H. Samuel Chatham?
Chatham Town Centre is close by, offering additional shopping and fashion choices to complement your visit to H. Samuel.
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