Mappin & Webb

Reviews

• EG

  Erim Gokce

  Jul 20, 2026
  5.0
  Good place to buy a Rolex, they had a good amount of inventory available and the service is very courteous.
• BM

  Bradley Moss

  Jul 8, 2026
  5.0
  I called in the store today it is wonderful inside so relaxing to had a link put on my watch the Gentleman that served me couldn't be more helpful and nice and polite to me he put the link on for me without a problem and he make sure it fitted me nice and also set the time and date for me i couldn't be more thankful to the Gentleman.For helping me
• BH

  Brett Hewitt-Hallam

  Jun 21, 2026
  5.0
  100% recommended this showroom as the experience I had was polite yet fun when recently purchasing a watch. Antony was a great staff member and can’t wait to one day return!
• JB

  James Burrington-Collins

  Jun 15, 2026
  5.0
  A fantastic experience for myself! Liam has been amazing, taking his time with me to help me find the right watch. Anthony was also incredible to deal with. He made me and my family feel very welcome in the store.
• DN

  Derek Ng

  May 30, 2026
  5.0
  I don’t usually leave reviews, but after purchasing a Rolex from Mappin & Webb earlier this week, I felt this was worth taking the time to write. The watch was purchased as a surprise for my father’s 70th birthday, a milestone that means a great deal to our family. I wanted to find something truly special to mark the occasion, so it was important that the experience matched the significance of the gift. A special thank you to Sky, who has looked after me for several years now. Having purchased a number of watches through her over the years, I have always appreciated her professionalism, knowledge and genuine passion for watches. What I value most is the trust that has been built over time. Sky takes the time to understand what her clients are looking for, offers thoughtful advice and never makes the experience feel rushed or purely transactional. Having known Sky for a number of years, she immediately understood what I was looking for when I explained the occasion. The entire process was smooth and enjoyable from start to finish, and most importantly, my father absolutely loved the watch. Thank you again to Sky and the team at Mappin & Webb for helping make such an important family occasion even more memorable. I look forward to returning in the future.

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