Find Ernest Jones on the Upper Level of the Manchester Arndale Centre, next door to Dorothy Perkins and Burton. The Centre has excellent public transport links, and parking is available in the NCP multi-storey car park next door. In-store, you’ll find an extensive range of luxury and fashion brand watches, including Gucci, Raymond Weil and Rado. Our jewellery collection includes exclusive diamond and bridal designers such as Tolkowsky, Neil Lane Bridal and Vera Wang, as well as top fashion names like Thomas Sabo and Michael Kors. As well as our regular repair, personalisation and valuation services, we also offer Le Vian diamond events in-store. For help with those extra special purchases, book an appointment with one of our experts who’ll happily assist you in finding the perfect piece. We look forward to welcoming you soon.
There has never been a better time to explore the world of designer watches; discover watches from a range of iconic brands with Ernest Jones.
Services
13 items
Repair & Care Services Offsite
Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.
Off-site jewellery and watch engraving available in any store from £30 for our items or yours, sent to our Jewellery Quarter service centre with a 10 working day turnaround.
Bespoke jewellery design to create a unique piece. In‑store consultation required.
In-Store Jewellery Cleaning
Free in-store jewellery cleaning (basic service). Deeper clean and polish available via chargeable send-away service.
Reviews
4.6
100 reviews
5 stars
76
4 stars
14
3 stars
3
2 stars
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1 star
4
JS
Jonathan Skipp
Apr 12, 2026
5.0
We came into sort our wedding band out a Steve who served us was brilliant. Informative and genuine. Lovely experience.
RR
Rafay Rasool
Feb 1, 2026
5.0
Great service. I was helped with my purchase and all links removed/re-added until I was satisfied. It was the Manchester Arndale branch. Shame I have forgotten the name of the two ladies managing the store at the time march 2025 it was, but they made the overall experience wonderful.
MR
Mo Rezaee
Dec 29, 2025
1.0
Absolutely shocking and horrible attitude from staff member(short lady and oldest of them) I have experienced on 28/12/2025 even though I spent hundreds of pounds.
Never shop there again
JJ
Jay
Dec 28, 2025
1.0
I had very negative experience at this branch, which made me decide not to visit this particular branch ever again.the older lady which I assume is the store manager named Lian was very unprofessional and rude. Unfortunately characters like her giving a bad reputation to brand.
AS
Akbar Sarwar
Jul 14, 2025
5.0
I visited the Manchester Arndale store on Saturday 12th July 2025 and spoke a gentleman to remove links from my watch. I was quoted a very reasonable price. When the work was completed I mentioned I was very pleased with their service from the day we purchased the watch 10 years earlier. Upon hearing this the gentleman didn't charge me at all and said it was part of their service which I was incredibly grateful for. I would highly recommend them to anyone as we also bought Platinum Diamond rings from them at the same time as the watch and they cleaned those for us free of charge some years ago.
Ernest Jones is located on the Upper Level of the Manchester Arndale Centre, at 97 The Arndale Centre, Manchester, M4 3AB, next to Dorothy Perkins and Burton.
What are the opening hours of Ernest Jones?
Ernest Jones is open Monday to Friday from 9:30 AM to 7:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:30 AM to 5:30 PM.
Does Ernest Jones offer any special services or repairs?
Yes, Ernest Jones offers ring sizing, regular repair, personalisation, and valuation services.
What types of products does Ernest Jones sell?
Ernest Jones sells a wide range of luxury and fashion brand watches, including Gucci, Raymond Weil and Rado, as well as jewellery collections featuring diamond and bridal designers like Tolkowsky, Neil Lane Bridal, Vera Wang, and fashion names like Thomas Sabo and Michael Kors.
Can I order online and pick up my purchase at Ernest Jones?
Yes, Ernest Jones offers in-store pickup as one of their services for customers.
Does Ernest Jones offer delivery services?
Yes, Ernest Jones provides delivery services including no-contact delivery.
Is parking available near Ernest Jones?
Yes, parking is available in the NCP multi-storey car park next door to the Manchester Arndale Centre where Ernest Jones is located.
Which nearby places can I visit around Ernest Jones in the Manchester Arndale Centre?
Nearby places include Nails Inc nail and beauty salon, Caffè Nero coffee shop, The Entertainer toy store, and Pizza Hut Restaurants UK for dining.
Can I use public transport to get to Ernest Jones?
Yes, the Manchester Arndale Centre has excellent public transport links making it easy to reach Ernest Jones.
Are there other jewelry stores near Ernest Jones?
Yes, nearby jewelry stores include In-Time Watch & Jewellery Repairs, Chisholm Hunter, and H. Samuel, offering additional options for jewelry and watch needs.
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