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Ernest Jones

4.6
(100 reviews)

Business Details

97 The Arndale Centre, Manchester, MAN
M4 3AB, United Kingdom
+44 1618 397040
https://www.ernestjones.co.uk/store/GB-REG/Manchester/EJ3259

About

JewellerWatch ShopWatch Repair ServiceJewellery Repair ServiceSignet Trading LTD
Find Ernest Jones on the Upper Level of the Manchester Arndale Centre, next door to Dorothy Perkins and Burton. The Centre has excellent public transport links, and parking is available in the NCP multi-storey car park next door. In-store, you’ll find an extensive range of luxury and fashion brand watches, including Gucci, Raymond Weil and Rado. Our jewellery collection includes exclusive diamond and bridal designers such as Tolkowsky, Neil Lane Bridal and Vera Wang, as well as top fashion names like Thomas Sabo and Michael Kors. As well as our regular repair, personalisation and valuation services, we also offer Le Vian diamond events in-store. For help with those extra special purchases, book an appointment with one of our experts who’ll happily assist you in finding the perfect piece. We look forward to welcoming you soon.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Ernest Jones
97 The Arndale Centre, Manchester, MAN
M4 3AB, United Kingdom

Hours

Monday9:30 AM - 7:00 PM
Tuesday9:30 AM - 7:00 PM
Wednesday9:30 AM - 7:00 PM
Thursday9:30 AM - 7:00 PM
Friday9:30 AM - 7:00 PM
Saturday9:00 AM - 7:00 PM
Sunday11:30 AM - 5:30 PM
12/25/20269:30 AM - 7:00 PM

Products & Services

2 lists · 14 items

Explore offerings from Ernest Jones on 97 The Arndale Centre in Manchester, with popular repair & care services offsite available at this location.

Products - Watches

1 item

Watches
Watches
£100.00 - £53,000.00

There has never been a better time to explore the world of designer watches; discover watches from a range of iconic brands with Ernest Jones.

Services

13 items

Repair & Care Services Offsite

Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.

Ring Sizing
Ring Sizing
From £59.95

Ring sizing completed off-site within 10 days. Suitable for gold, silver, platinum and palladium with a 12‑month guarantee included.

Jewellery Rhodium Plating

Rhodium plating restores white gold’s shine and protects against wear. Completed off-site in within 10 days.

Jewellery Repair Services
Jewellery Repair Services
Prices may vary depending on item type and work required

Jewellery repairs for rings, chains and settings. Free in‑store estimate.

Watch Servicing
Watch Servicing
From £49.95

Watch servicing to restore accuracy and reliability. Cleaning, lubrication and adjustment to extend lifespan.

Watch Repairs
Watch Repairs
Price and lead times vary depending on watch brand and work required

Watch repairs for straps, clasps, glass and mechanisms using high‑quality components.

Off-Site Jewellery & Watch Engraving

Off-site jewellery and watch engraving available in any store from £30 for our items or yours, sent to our Jewellery Quarter service centre with a 10 working day turnaround.

In-Store Watch Bracelet Adjustments
In-Store Watch Bracelet Adjustments
if watch is purchased elsewhere.

Bracelet adjustment for a comfortable fit. Free in‑store if watch was bought in store; charges may apply if watch was purchased elsewhere.

In-Store Jewellery Cleaning
In-Store Jewellery Cleaning

Free in-store jewellery cleaning (basic service). Deeper clean and polish available via chargeable send-away service.

Reviews

4.6
100 reviews
5 stars
76
4 stars
14
3 stars
3
2 stars
3
1 star
4
  • JS
    Jonathan Skipp
    Apr 12, 2026
    5.0
    We came into sort our wedding band out a Steve who served us was brilliant. Informative and genuine. Lovely experience.
  • RR
    Rafay Rasool
    Feb 1, 2026
    5.0
    Great service. I was helped with my purchase and all links removed/re-added until I was satisfied. It was the Manchester Arndale branch. Shame I have forgotten the name of the two ladies managing the store at the time march 2025 it was, but they made the overall experience wonderful.
  • MR
    Mo Rezaee
    Dec 29, 2025
    1.0
    Absolutely shocking and horrible attitude from staff member(short lady and oldest of them) I have experienced on 28/12/2025 even though I spent hundreds of pounds. Never shop there again
  • JJ
    Jay
    Dec 28, 2025
    1.0
    I had very negative experience at this branch, which made me decide not to visit this particular branch ever again.the older lady which I assume is the store manager named Lian was very unprofessional and rude. Unfortunately characters like her giving a bad reputation to brand.
  • AS
    Akbar Sarwar
    Jul 14, 2025
    5.0
    I visited the Manchester Arndale store on Saturday 12th July 2025 and spoke a gentleman to remove links from my watch. I was quoted a very reasonable price. When the work was completed I mentioned I was very pleased with their service from the day we purchased the watch 10 years earlier. Upon hearing this the gentleman didn't charge me at all and said it was part of their service which I was incredibly grateful for. I would highly recommend them to anyone as we also bought Platinum Diamond rings from them at the same time as the watch and they cleaned those for us free of charge some years ago.

Frequently Asked Questions About Ernest Jones

Where is Ernest Jones located in Manchester?

Ernest Jones is located on the Upper Level of the Manchester Arndale Centre, at 97 The Arndale Centre, Manchester, M4 3AB, next to Dorothy Perkins and Burton.

What are the opening hours of Ernest Jones?

Ernest Jones is open Monday to Friday from 9:30 AM to 7:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:30 AM to 5:30 PM.

Brand Certified Facts from Ernest Jones

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Certified June 21, 2026Yext Knowledge Graph
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