The staff here are exceptional especially George and Najeed … the loveliest ever 🙌
WB
Will B
Sep 14, 2026
1.0
Liars, I’m from London, had a business meeting in Manchester didn’t have time to go home in London and get clothes so went to Manchester in tracksuit and stopped at Selfridges to pick up some bits, I was in a rush so bought loads of stuff I asked Curtis if I didn’t wear these would I be able to get a refund in Selfridges London, he replied saying yes within 30 days and we left, turns out Dior’s policy is exchange only and within 14 days 😂 cherry on top is u can’t refund them in London either good one lad
SI
sofia ismailov
Sep 4, 2026
1.0
Very rude and condescending staff, don't make you feel comfortable at all, this is why people prefer to shop online 😆
PB
Pwr streamer btw
Jul 19, 2026
1.0
Disgraceful service . Bought sunglasses worth over 500£ and had a fault with them was told 2-5 days service and it’s been 2 weeks with no reply’s . Hannah needs to do better with customer care .also treated me like some guy who can’t afford Dior after checking my account started offering me drinks . Sort it out Dior .
JG
John G
May 28, 2026
1.0
Absolutely diabolical Service!
I bought some brand-new B 30 trainers and literally within one week of Wearing them, one of the labels started to peel off.
When I took them back, they totally refused me a refund as they evidently didn’t want to miss out on their huge profit margin! They instead insisted they had to be sent to their Atelier in France which took six weeks and their expert appraisal said it was normal wear and tear?!?
I collected my unwearable trainers yesterday which have not even been repaired.!
So now I’m in the hands of Solicitors and citizens advice to try and get a refund.
Do not buy Dior B30 trainers as you will definitely regret it ! The quality is extremely poor as you can see in the photos.
What products and collections are available at the DIOR boutique in Manchester?
The DIOR boutique offers Women's & Men's Leather Goods with Accessories, including Timepieces & Jewelry Collection.
What are the opening hours of DIOR Manchester?
DIOR Manchester is open Monday to Friday from 10:00 to 20:00, Saturday from 09:00 to 20:00, and Sunday from 11:00 to 17:30.
What services does DIOR Manchester provide?
Services at DIOR Manchester include booking an appointment, ABCDIOR, and personalized advice.
Where is DIOR Manchester located?
DIOR Manchester is located at 1 Exchange Square, Manchester, M3 1BD, United Kingdom.
What payment options are accepted at DIOR Manchester?
DIOR Manchester accepts American Express, Cash, Maestro, Mastercard, and Visa payments.
Does DIOR Manchester offer pickup and delivery services?
Yes, DIOR Manchester offers in-store pickup, curbside pickup, and delivery services.
Is DIOR Manchester accessible for people with disabilities?
Yes, DIOR Manchester has wheelchair accessible elevator, entrance, and parking.
Do I need to book an appointment before visiting DIOR Manchester?
Yes, appointments are required to shop in-store at DIOR Manchester.
What nearby stores can I visit along with DIOR Manchester at Exchange Square?
Nearby at Exchange Square, you can visit Hermès, a fabric store, department store, and arts and crafts retailer close to DIOR.
How can I use nearby places to enhance my visit to DIOR Manchester?
You can visit Hermès nearby for fabric and arts and crafts shopping, making a day out in Exchange Square versatile and enjoyable before or after your DIOR visit.
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