The North Face London Battersea

Reviews

• LL

  London

  Mar 31, 2026
  1.0
  Terrible company ! I contacted North Face as the wheels on my £300 suitcase have disintegrated despite very little mileage. They do not offer repairs so my expensive suitcase has ended up in landfill. This is SO bad for the planet ! I tried to repair it myself but the wheels are riveted on so it is impossible. I will never buy from North Face again !
• AS

  Alasdair Stevens

  Dec 17, 2025
  5.0
  Really nice store. Clean and smart layout with all the latest north face gear. Cornelius was super helpful and assisted with a couple items.
• CW

  Chubby Warrior

  Nov 27, 2025
  1.0
  Went in to potentially purchase a £700 coat, but they didn’t stock the coat I was after. I was looking to try the coat on as I was between 2 sizes. The young lad informed me I could purchase the 2 size’s I wanted to try. I explained I didn’t find it practical/feel the need to purchase 2 jackets at £700 each just to try on. I was also informed another store MAY have it. I walked round the rest of the shop, and as we went to leave I kindly informed the young lad it may be an idea to give internal feedback - With particular premium coats - get one of each size for customers to try on. This may help to sell more expensive coats, compared to mainly stocking up on what appeared to be cheaper options in store. Alternatively, you should be able to order in for free not at the customers expense, when it’s a considerable amount of money. The actual manager, I didn’t catch his name, but a person I believe to have been of Indian descent, then involved him self rudely, stating what’s the problem, when I was giving calm kind feedback based my experience to help better the service. Clearly no real people skills, I turned my attention to him and explains the situation, he said he don’t care, I can leave the feedback online…. Shocking response from a manager, some colleagues smiling with him about it from behind the tills. This was purely rude and childish if anything. I told him he is lucky to have a job with the way he has just conducted himself - And as a result I would now never buy a coat from the Battersea power station branch.
• BS

  Bronte Sykes

  Jul 8, 2025
  5.0
  The BEST experience at North Face Battersea. Ben was amazing, so patient and kind, and really helped us pick the perfect bag for a trip. Thank you so much for all your help!

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