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H. Samuel

4.6
(307 reviews)

Business Details

+44 1895 239458
https://www.hsamuel.co.uk/store/HS4628-Uxbridge

About

JewellerWatch ShopWatch Repair ServiceJewellery Repair ServiceSignet Trading LTD
You’ll find H.Samuel in the Upper Mall of the intu Uxbridge Shopping Centre, directly opposite Lidl and close to Boots and the customer escalators and lift. There’s plenty of parking in the Centre’s car park which also gives you easy access to the shops. Plus, we’re only a 2-minute walk through the Centre from Uxbridge underground station. In-store, you’ll find a stunning selection of ladies and gents watches from iconic fashion brands including Calvin Klein and Hugo Boss, as well as smartwatches from the likes of AX Connected. We also have plenty of gorgeous jewellery to suit every occasion, taste and budget, including stunning diamond collections from Perfect Fit, Forever Diamond and Enchanted Disney. Our Perfect Piercing studio is your one-stop shop to create your dream ear stack. Buy a pair of piercing earrings and get your ears pierced at our Uxbridge store for free. In-store services include repairs, valuations and personalisation, as well as free appointments with our friendly experts who’ll be happy to help you find the perfect piece. We look forward to seeing you soon.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardNot available
  • DebitAvailable

Location

H. Samuel
230 INTU Uxbridge Shopping Centre, Uxbridge, LND
UB8 1GB, United Kingdom

Hours

Monday9:30 AM - 6:00 PM
Tuesday9:30 AM - 6:00 PM
Wednesday9:30 AM - 6:00 PM
Thursday9:30 AM - 6:00 PM
Friday9:30 AM - 6:00 PM
Saturday9:30 AM - 6:00 PM
Sunday11:00 AM - 5:00 PM
12/25/20269:30 AM - 6:00 PM

Products & Services

3 lists · 15 items

Explore offerings from H. Samuel on 230 INTU Uxbridge Shopping Centre in Uxbridge, with popular repair & care services offsite available at this location.

Services

13 items

Repair & Care Services Offsite

Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.

Ring Sizing
Ring Sizing
From £59.95

Ring sizing completed off-site within 10 days. Suitable for gold, silver, platinum and palladium with a 12‑month guarantee included.

Jewellery Rhodium Plating

Rhodium plating restores white gold’s shine and protects against wear. Completed off-site in within 10 days.

Jewellery Repair Services
Jewellery Repair Services
Prices may vary depending on item type and work required

Jewellery repairs for rings, chains and settings. Free in‑store estimate.

Watch Servicing
Watch Servicing
From £49.95

Watch servicing to restore accuracy and reliability. Cleaning, lubrication and adjustment to extend lifespan.

Watch Repairs
Watch Repairs
Price and lead times vary depending on watch brand and work required

Watch repairs for straps, clasps, glass and mechanisms using high‑quality components.

Off-Site Jewellery & Watch Engraving

Off-site jewellery and watch engraving available in any store from £30 for our items or yours, sent to our Jewellery Quarter service centre with a 10 working day turnaround.

In-Store Watch Bracelet Adjustments
In-Store Watch Bracelet Adjustments
if watch is purchased elsewhere.

Bracelet adjustment for a comfortable fit. Free in‑store if watch was bought in store; charges may apply if watch was purchased elsewhere.

In-Store Jewellery Cleaning
In-Store Jewellery Cleaning

Free in-store jewellery cleaning (basic service). Deeper clean and polish available via chargeable send-away service.

Lifetime Battery Replacement

1 item

Lifetime Battery Replacement
Lifetime Battery Replacement
From £17.99

Lifetime battery replacement to keep your watch running reliably, using high‑quality components for lasting performance.

Ear Piercing

1 item

Ear Piercing
Ear Piercing
Free service when buying a pair of piercing earrings.

Professional ear piercing using safe, hygienic techniques. Includes starter earrings. Free with any piercing earring purchase.

Reviews

4.6
307 reviews
5 stars
249
4 stars
30
3 stars
9
2 stars
3
1 star
16
  • JM
    Jennifer Mordaka
    6 days ago
    5.0
    Maya was incredibly helpful and kind when doing my second lobe piercings. She explained everything and helped me through my anxiety. They look amazing and are healing perfectly. Yasmin was also incredibly nice and knowledgeable. She cleaned my necklace thoroughly and answered every question with no hesitation. She was always smiling and happy; I felt welcomed. Rissa was also very nice. She helped me look at some rings and answered every question with precise knowledge. She gave me recommendations and listened intently when I spoke. Overall, it was one of the most professional experiences I've had in a jewellers in a long time. The three employees worked very well together and made sure every customer was taken care of. 5/5 stars, I will definitely be returning ☺️
  • LB
    Lia Brzask
    6 days ago
    5.0
    Service was amazing, maya was very professional in doing my helix, yazmin was very nice and ensuring I was comfortable and rissa had good knowledge
  • TO
    Toni Omoyeni
    Jun 14, 2026
    5.0
    Came in to get my necklace fixed and Maya was so helpful thank you so much
  • KM
    Khushboo M
    Jun 6, 2026
    5.0
    We had a lovely experience at H. Samuel thanks to Yazmin. She was incredibly patient and kind, taking the time to interact with our toddler and making the whole experience really special. She helped our little one choose some jewellery for herself and made her feel included and excited throughout. Excellent customer service and a memorable visit – thank you, Yazmin!
  • AS
    Agata Siemiątkowska
    May 12, 2026
    5.0
    We had such an amazing experience purchasing our wedding bands thanks to Neelam. From the moment we arrived, she made both me and my fiancé feel welcomed, comfortable, and genuinely excited about the experience. She was incredibly patient, knowledgeable, and attentive throughout the whole process, helping us explore different options without ever making us feel rushed or pressured. She really listened to what we wanted and made the experience feel special and memorable for us both. I had already been planning to buy a watch for my fiancé, but because of the exceptional service Neelam provided and the lovely atmosphere she created in the shop, I decided to purchase the watch there with her as well. That alone reflects how positive and enjoyable the whole experience was. Buying wedding bands is such an important moment, and Neelam made it feel truly magical. Her professionalism, kindness, and genuine care really stood out, and we will always remember this experience fondly. Thank you again, Neelam, for helping us find our perfect wedding bands and making the whole experience so special!

Frequently Asked Questions About H. Samuel

Do you do ear piercings?

Our ear piercing service is available at selected H. Samuel stores, to find out what store near you provides this service click book an appointment to find out more.

Do you accept drop-ins/walk-ins for ear piercings?

Yes, H. Samuel does walk-in piercing appointments. You can come into the store at any time to get your ears pierced. We would recommend booking in advance, just in case it’s a busy day. To book in at the Perfect Piercing studio: call the store or book an appointment online.

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