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Goldsmiths

4.6
(39 reviews)

Business Details

+44 2038 806406
http://www.goldsmiths.co.uk/

About

Watch ShopJewellery Store
Goldsmiths is a business with more than 230 years of tradition and experience. We are one of the leading quality jewellers and luxury watches retailer in the UK with showrooms in every major town and city. The showroom stocks luxury brands such as Omega, Longines, Tudor, Rado, Bremont, Tissot, Gucci, Goldsmiths and Zenith.The brands present in the showroom are subject to change, please call for any enquires.

Location

Goldsmiths
Unit G19 Bentall Centre, Surrey, LND
KT1 1TR, United Kingdom

Hours

Monday10:00 AM - 6:00 PM
Tuesday10:00 AM - 6:00 PM
Wednesday10:00 AM - 6:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 6:00 PM
Saturday9:30 AM - 7:00 PM
Sunday11:00 AM - 5:00 PM

Reviews

4.6
39 reviews
5 stars
34
4 stars
1
3 stars
0
2 stars
0
1 star
4
  • MT
    Matthew Turner
    Apr 29, 2026
    5.0
    Very good service. Adam was very helpful when we thought there would be issues. Straight away he solved our problems. Happy customer will come again. Highly reccomend
  • GG
    Giles
    Apr 15, 2026
    5.0
    Adam was very helpful, professional and knowledgeable. My son was very happy with the watch Adam helped me chose which I think reflects the good advice I received.
  • LW
    LESLEY WILLIAMS
    Mar 1, 2026
    5.0
    An excellent store with very helpful staff. Highly recommend.
  • MZ
    Mateusz Zych
    Feb 25, 2026
    1.0
    Absolutely the worst experience, would not recommend. My partner and I went there to buy our wedding rings. At first, everything went perfectly. We found the rings we wanted, paid for them, received a receipt, and were told we would need to wait four weeks because my partner needed a bigger ring size. That was completely fine. After five weeks, since it was already past the agreed time, we called the store to ask about our rings. We were told they had been there already, but no one had contacted us to let us know. So we went to collect them. When we arrived, we were unexpectedly told that we needed to pay. This was very surprising and made us feel embarrassed. I went to the bank across the road to check what had happened. The bank assistant confirmed that the payment had originally gone through. However, the goldsmith had not claimed the payment within two days, so the bank automatically returned the money to my account. I had not lost any money, but we were never informed about this situation. I was about to return to the shop to pay again when my partner received an email saying that our order had been cancelled and would be returned. This made us feel completely disrespected and embarrassed. Because of that email, we decided to go elsewhere to purchase our wedding rings. No one needs this kind of stress while preparing for their wedding. Definitely not recommended.
  • BZ
    Burak Özbek
    Feb 4, 2026
    1.0
    Terrible customer service! So called short staffing during the day, hence they more like looking for ways to kick out customers politely when it comes to support! Not satisfied with the service at all! Never again this store!

Frequently Asked Questions About Goldsmiths

What are the opening hours of Goldsmiths in Surrey?

Goldsmiths in Surrey is open Monday to Wednesday and Friday from 10:00 to 18:00, Thursday until 20:00, Saturday 09:30 to 19:00, and Sunday 11:00 to 17:00.

Where is Goldsmiths located in Surrey?

Goldsmiths is located at Unit G19 Bentall Centre, Wood Street, Surrey, KT1 1TR, UK.

Brand Certified Facts from Goldsmiths

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Certified June 21, 2026Yext Knowledge Graph
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