Goldsmiths

Reviews

• IP

  Ilias Papachristos

  3 days ago
  5.0
  Really helpful employees. Great experience. Thank you!🥰
• AI

  Asif Mohamed Ismail

  Jul 6, 2026
  5.0
  Came by to this store to get my Certina watch refitted. And they did so completely free on the house and provided a free beverage. The staff were very helpful and welcoming through and through, as well as being extra careful with the watch as they removed the links. Definitely will be coming back and will be making my next purchase with them!
• SS

  Shebin Sn

  Jun 13, 2026
  5.0
  Great experience with Gursel at Goldsmiths. Very friendly, professional, and knowledgeable about watches. Excellent customer service and highly recommended.
• RN

  Ra Na

  Apr 29, 2026
  1.0
  I recently had a deeply upsetting experience at your store. A Polish sales assistant repeatedly asked me why I didn’t return to my homeland, despite explaining that my country has been in civil conflict for over 40 years. She continued to make insensitive comments, suggesting I should return even though I had never been to my country and have lived my entire life in Europe. Only after my partner showed her news articles about the war did the situation shift. While another staff member, arrived to help, the assistant’s behavior left me frustrated and angry. As a paying customer and taxpayer, I expect professionalism and respect. I’m concerned about what kind of employment standards are in place at Goldsmith’s, as this behavior seems unacceptable, especially in such a diverse area like Stratford. I hope the company takes this matter seriously and addresses the sales assistant's actions. A mere apology isn't enough—appropriate action is needed to ensure this doesn't happen again.
• JA

  Jordan Arthur

  Apr 25, 2026
  5.0
  Alvi was an absolute gem (pun intended). Super friendly, really knowledgeable and helped us find the right decision. His input was truly grateful 🙏