For 20 years, County Supplies has proudly supplied London’s catering industry with fresh, high-quality produce and a commitment to sustainability, service and excellence. Family-run and based at the award-winning New Covent Garden Market, the company serves over 500 customers – including caterers, schools, restaurants and film sets. With a 70-strong multilingual team and more than 160 years of combined management experience, County Supplies is a London Living Wage accredited employer. The company upholds the highest standards of food safety and sustainability, holding BRCGS AA certification, a HACCP Food Safety Management System, Red Tractor credential and an EcoVadis Siver Medal rating.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.