Watches of Switzerland

Reviews

• CP

  Chetan Popat

  4 days ago
  5.0
  I had an excellent experience at this boutique. This was my first time visiting a Rolex boutique and from the first moment I stepped inside I was greeted with friendliness, enthusiasm and professionalism. Rahul took his time helping me make an informed choice and explained everything in great detail. I left having made an informed decision and am greatly looking forward to continuing my Rolex journey with this dealership.
• ED

  Edward Day

  Aug 9, 2026
  5.0
  Wonderful experience, I felt well looked after
• JW

  Jane Wells

  Aug 5, 2026
  5.0
  Brilliant customer service. Everybody very friendly and respectful. Malakai very knowledgable. My 26 year old Cartier watch needed a full service and a couple of repairs. It looks like new and is stunning
• AA

  Anonymous

  Aug 4, 2026
  3.0
  Nice boutique, but staff seem a bit arrogant. I have a 6 figure spend history with Watches of Switzerland, albeit from other boutiques. I was passing by this store and thought I'd take a look to see what they had. Greeted at the Rolex door, the security asked me to remove my cap. I thought it was just for the camera initially and asked when I could put it back on - they said I couldn't. I've never had this at any other boutique. To clarify, I will wear whatever I want. If on future occasions I am not allowed to and refused entry, then so be it. What if I was wearing a burka and niqab? Would I be refused entry then? Upon entry, I was greeted by an employee who initially started the conversation, as I started to talk, she then looked down at her tablet and began writing an email to somebody so did not appear interested after all. I then went across to the Tudor boutique (separate store but also part of WoS) where I had a much better experience, no arrogance towards what I was wearing (I wore my cap) and made genuine time and effort with me. No doubt I will just get a scripted reply to this review which will say something along the lines of "please email us" but that does not provide a solution.
• NL

  Nico Loppas

  Jul 17, 2026
  5.0
  Collected my much anticipated Oyster Perpetual 36mm with beige dial today, I’m so happy Harriet could make it happen for me! Was in the showroom for around an hour or more talking watches and discussing further allocations, trying on various references, Harriets enthusiasm for watches and making the experience really nice is second to none. I’m so pleased she’s my sales associate!! A credit to WOS!

Frequently Asked Questions About Watches of Switzerland