Tommy Hilfiger is one of the world’s leading designer lifestyle brands and is internationally recognized for celebrating the essence of classic American cool style, featuring preppy with a twist designs. Founded in 1985, Tommy Hilfiger delivers premium styling, quality and value to consumers worldwide under the Tommy Hilfiger and Tommy Jeans brands, with a breadth of collections including Hilfiger Collection, Tommy Hilfiger Tailored, men’s, women’s and kids’ sportswear, denim, accessories, and footwear.
Very disappointed with my recent experience. I visited the store and saw a promotion (3 T-shirts for £60, 2 for £45). Before leaving, I specifically asked a staff member whether the offer would still be available the next day, as I wanted to confirm the correct sizes before purchasing. I was told it would likely continue for some time, so I came back the following day.
Unfortunately, the promotion had already ended, and I ended up paying around £37 more for my purchase. What disappointed me most was not the promotion ending, but being given inaccurate information by staff that directly influenced my decision to delay buying.
I contacted customer service, but the issue was not resolved. I expected better communication and customer care from this brand.
OR
Oscar Ramzy
May 9, 2026
5.0
Amazing service by Kim. I believe she said she isn’t a manager but she handled my issue like a manager. She helped me purchase a pair of shoes and sorted out my issue to the best of her ability. Thank you Kim!
EJ
Evelyn Johnson
Apr 23, 2026
5.0
Kim is Very friendly!!offered best discount. Best marketing for tommy! Deserves a raise!
PS
Pankaj Kumar Surolia
Mar 13, 2026
5.0
Fantastic experience at the Tommy Hilfiger Wembley Outlet. Thanks to Pedro. He was professional, friendly, and incredibly helpful throughout. He knows what his customer needs are.
I thought my bill will be more but he rightfully guided me and gave me the best deal which made me happy and left as a satisfied customer. I regularly visit Tommy Outlet for clothing and this visit made me write something for this Guy.
Pedro went above and beyond with genuinely excellent customer service. Tommy Hilfiger is lucky to have him. Tommy please gave a shout out to him in your monthly employee award if you have any in your organisation.
Frequently Asked Questions About Tommy Hilfiger Outlet
What type of brand is Tommy Hilfiger Outlet?
Tommy Hilfiger Outlet is a leading designer lifestyle brand known for classic American cool style with preppy designs, offering a range of fashion collections including men's, women's, and kids' clothing, denim, accessories, and footwear.
What are the opening hours for Tommy Hilfiger Outlet in Wembley Park?
The store is open Monday to Saturday from 10:00 to 20:00, and on Sunday from 12:00 to 18:00.
Does Tommy Hilfiger Outlet offer pickup or delivery services?
No, this store does not offer pickup or delivery services.
What payment methods are accepted at Tommy Hilfiger Outlet?
The store accepts various payment options including Alipay, American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, UnionPay, Visa, and VPay.
Where is Tommy Hilfiger Outlet located in London?
Tommy Hilfiger Outlet is located at 77 Wembley Park Boulevard, Unit 81-83, London, HA9 0QL, United Kingdom.
How can I contact Tommy Hilfiger Outlet for inquiries?
You can contact the store by phone at +44 20 8903 3851 or by email at thoutlet.wembley@tommy.com.
What nearby stores could I visit along with Tommy Hilfiger Outlet?
Nearby stores include Jack Wills for women's boutique clothing, Converse for shoes and sportswear, New Balance for sporting goods and footwear, and Levi's® Factory Outlet London Wembley Designer Outlet for designer clothing.
Are there any dining options near the Tommy Hilfiger Outlet in Wembley Park?
Yes, Jimmy's Restaurants, a buffet-style cafe and restaurant, is located nearby, providing convenient dining options before or after your shopping visit.
Which beauty and accessory stores are near Tommy Hilfiger Outlet?
Nearby, you can find Beauty Outlet for cosmetics and The Body Shop for beauty products and other retail offerings, as well as Radley for handbags and fashion accessories.
What are some other fashion stores near Tommy Hilfiger Outlet where I can compare brands?
You can visit competing fashion stores in the area such as Ralph Lauren, Lacoste, Boss, Gant, and Massimo Dutti, all popular brands that offer high-quality clothing and accessories.
Brand Certified Facts from Tommy Hilfiger Outlet
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