TK Maxx

Reviews

• WM

  W M

  2 days ago
  5.0
  This is a wonderful large store with goods for women, men, children and home. The assortment is extremely diverse and rich. Everything is properly labeled and marked with the price. There is an elevator and stairs, as well as a fitting room. The staff is expeditious and friendly. I recommend it to everyone!
• DF

  Dóra Fehér

  6 days ago
  1.0
  The dirtiest TK Maxx in history ever, absolute filth. Disgusting.
• BB

  Batsi

  Aug 13, 2026
  1.0
  The. Customer service is so terrible. I went in today 13/08/2026; at store 0175 , oper 7770. at 14:15:05. Pm. I found some trainers on the isle and went to the still. The cashier started speaking to the manager over the earphones and instead of explaining properly to me that the store had made “a mistake “ with the pricing. She went on to say these trainers are full price do you have the £69 from the price they had been price on sale which was £7 ! How ridiculous then the manager came and they went on to say ‘someone ‘ had put the wrong stickers with pricing.., implying a customer and not on their end ! I have never made to feel so small. I went to look onlinecforcthectesinersandcthru are prices £31 everywhere. These people are a joke !!!!
• HB

  Harvey Basra

  Jun 26, 2026
  1.0
  Absolutely shocking behaviour. I believe I was served by Abiba, team leader. Obnoxiously chewing gum at the till and was uninterested in serving us. When we asked questions about a bag, she rolled her eyes at us! My wife politely expressed Abiba's behaviour was rude and you're rolling your eyes at us, that it's not nice, Abiba raised her voice at us "HOW AM I RUDE?! How?!" logged off and said "I'm not serving you anymore!" and stormed off. I asked for her name and head office number, she just ignored us and continued to storm off. 10/10 for Lenny on handling the situation well and calmy. Need more people like him in the business.
• SM

  Salim Mudathir

  Jun 19, 2026
  1.0
  I am disappointed with the customer service I received at TK Maxx Gallions Reach. I approached a member of staff named Teuta, who was on the shop floor wearing her staff equipment, and politely asked whether she worked there. She replied, “Yes, but I’m on break.” While I understand staff are entitled to breaks, I found the response dismissive and unhelpful. What disappointed me most was that no effort was made to assist me further, such as directing me to another colleague who could help. As a customer, I would expect a member of staff to at least point me towards someone available, rather than simply ending the conversation. Fortunately, I later spoke with a manager named Michelle, who was professional, apologetic, and handled the situation appropriately. I hope TK Maxx can remind staff that even when on break, a basic level of courtesy and customer guidance goes a long way in maintaining a positive shopping experience.

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