TK Maxx

Reviews

• LH

  L H

  Jul 14, 2026
  1.0
  Ordered online and clicked on the „click and collect“ button multiple times but no one ever showed up. Told the cashiers who said „it was broken so it wasn‘t their fault“ ??! They still kept it up without a note, completely rude.
• SJ

  Sonia Jones

  Jul 9, 2026
  4.0
  You can get some good purchases from this branch.
• PN

  Princess Nicks

  Jun 14, 2026
  1.0
  I am extremely disappointed with how I was treated while returning an item at this store. While I fully understand that staff need to carry out checks, the way this situation was handled was completely unacceptable and felt very judgmental. After my item and receipt were checked, the staff member unnecessarily involved another colleague, who then repeated the exact same checks. I was then questioned about why I was returning the item. I explained clearly and politely that I had purchased it in a rush for an event and no longer wanted it. That should have been the end of it. Instead, I was met with a condescending and judgmental response, being asked if I had “seen how fluffy the item was,” as if I needed to justify my decision. Customers should not be made to feel interrogated or judged for making a simple return. When I stated that I wished to exercise my consumer rights, I was told outright that she “didn’t care” about them. That response alone is completely unacceptable and reflects very poorly on the store. To make matters worse, the store was busy, and this entire interaction took place in front of other customers. Being questioned and spoken to in that manner publicly was embarrassing and unprofessional. Staff should not assume wrongdoing or treat customers with suspicion simply because they are returning an item with a valid receipt. This experience felt more like an interrogation than a customer service interaction. I expect better customers deserve to be treated with respect, not judged or dismissed
• OB

  O B

  May 17, 2026
  1.0
  Terrible experience Those man at the till so slow and not be able to do 1 thing without asking manager My simple transaction of 3 returns and purchase took 45min Even manager less then helpful whwnnissue with card transaction
• AA

  Auroras Automation

  May 17, 2026
  5.0
  Some bargains but queues are too long and sizes are often out and no parking nearby