In the heart of the biggest shopping centre in Europe, TK Maxx in Stratford Westfield is simply unmissable.
If you’re after clothes, accessories or gifts, TK Maxx Stratford is the place to be. Expect wall-to-wall bargains in this fashion finders’ paradise. Discover designer dresses, suits and everyday staples up to 60% less than the RRP. The shoes are great too!
At TK Maxx Stratford Westfield, savvy shoppers can get their hands on some seriously good deals – top designer labels at wallet-friendly prices.
TK Maxx Stratford Westfield is amazingly located, with two London Underground lines at Stratford station, plus London Overground, DLR, Elizabeth Line and National Rail connections. Get down before closing time!
I went to this TK Maxx today and bought a couple of items, including a pair of trousers. When my partner and I got home, we realised that the security tag had not been removed. It started beeping the moment I touched it.
I called the store to let them know what had happened, and the person who answered told me that we would have to return to the store to have the tag removed and that we would receive compensation for the inconvenience.
Since I am currently recovering from a sports injury, I had to ask my partner to return to the store herself. Before she could leave, we even had to disable the alarm using a hammer.
When she arrived at the store, they removed the tag but then told her that they could not provide any compensation for the inconvenience this had caused. My partner spent an additional two hours travelling back and forth to resolve an issue that was entirely the store's responsibility.
I would have appreciated some form of compensation, which I believe is a reasonable expectation from a professional business when something like this happens. We all make mistakes, but we should also take responsibility for those mistakes and respond accordingly.
Judging from many of the other comments in here, I'm not surprised that the situation was dealt with in this way. I will avoid TKMaxx from now on, as I'm not willing to be treated this way in exchange for saving a few pounds on my purchase. Do better.
RP
raja prakash
Sep 6, 2026
1.0
Very worst behaviour not polite how to talk to customers the lady in the watch section she dont know to behave as a security officer Iam complaining this try to be polite kind because its totally not acceptable this kind of behaviour and staffs in shops
LL
Louis Lewis
Sep 6, 2026
4.0
It's a good place for budget clothing, household goods, personal accessories and perfume.
The quality of the goods are reasonable and you get good value for money.
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