Brand Certified
The LEGO® Store London Westfield
4.6(1,530 reviews)
Certified by The LEGO® Store London Westfield • Oct 11, 2026
Business Details
Westfield London, Unit 1081, London, LND
W12 7GF, United Kingdom
Certified by The LEGO® Store London Westfield • Oct 11, 2026
+44 2076 644794
Certified by The LEGO® Store London Westfield • Oct 11, 2026
https://www.lego.com/en-gb/stores/store/london-westfield?utm_source=ExtNet&utm_medium=Yext
Certified by The LEGO® Store London Westfield • Oct 11, 2026
About
Certified by The LEGO® Store London Westfield • Oct 11, 2026
Toy ShopToysLEGO Company Limited
The LEGO® Store London Westfield brings creativity to life for kids and kids-at-heart! Visit our toy store to discover a huge selection of LEGO sets, minifigures and gifts, with extra help from our knowledgeable Brick Specialists. From LEGO Star Wars™ sets to LEGO sets for adults, we’ve got plenty of options for fans of all ages! Looking to get extra creative? Design your own personalised LEGO minifigures at the Build a Minifigure station, or check out the LEGO Pick a Brick wall to find all the pieces you need to bring your next idea to life. We’re always working on fun new activities to inspire creative play, so be sure to ask about what exciting LEGO events are coming soon to our store!
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by The LEGO® Store London Westfield • Oct 11, 2026
The LEGO® Store London Westfield
Westfield London, Unit 1081, London, LND
W12 7GF, United Kingdom
Hours
Certified by The LEGO® Store London Westfield • Oct 11, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday12:00 PM - 6:00 PM
Reviews
4.6
1,530 reviews
5 stars
1,111
4 stars
286
3 stars
99
2 stars17
1 star17
- ABAnna B.Sep 22, 20265.0A really great store. I’ve seen on tik tok that in every official Lego store you can ask for a free Lego passport. I was really happy when I got it. Also every official store has different stamps, and there are also some limited ones. I really liked the store and highly recommend it.
- HAHadia AhmedSep 20, 20265.0Excellent customer service from Melissa at the Lego store. They were very kind and knowlegable. Thanks
- FFFizzySep 4, 20265.0I can’t praise Coel enough!!! He was so friendly and helpful :))) Thank you Coel!!
- EKelif kayaAug 30, 20265.0Had a really lovely experience at LEGO! I unfortunately can’t remember the name of the staff member who helped us, but he was absolutely amazing. He was so helpful, patient and friendly, and made the whole experience really enjoyable. Amazing customer service — thank you!
- CVCristina v.dAug 28, 20265.0Grande y te atienden encantados, dependientes muy agradables
Frequently Asked Questions About The LEGO® Store London Westfield
Do you offer refunds on purchases made online?
We cannot offer refunds on purchases made online in our stores, so we recommend you reach out to customer service and they'd be happy to help. We offer exchanges or store credit on some purchases made online, but please give us a call before returning your item to the store.
Do you price match other retailers?
We strive to offer fair and consistent pricing in our stores and online. We can’t price match, however, as LEGO® Stores and the LEGO Shop sometimes run different promotions and discounts. Happy shopping!
How do I sign up for the LEGO VIP Program?
If you drop by one of our awesome LEGO® Stores, you can become a LEGO® VIP member right there and then. Just ask one of our Brick Specialists to sign you up and they’ll be happy to help. After you sign up in-store, you’ll receive a welcome email with instructions for completing your registration. After your registration is complete, you’ll receive an email with a link to your new digital card. LEGO VIP Points can be earned on purchases from LEGO stores and from our online shop.
Do you sell Gift Cards?
Yes, we sell LEGO® Gift Cards! To give someone a Gift Card, visit us in-store or visit our website to buy an e-gift card! LEGO Gift Cards can be given in any amount up to £500.
How do I check if the set I'm looking for is available or in stock at this store?
Visit LEGO.com and search for that set in the search bar at the top of the site. On the product page, click 'Check Store Stock' and search for our store by name or postcode and you'll be able to see if the set or you're looking for is in stock!
Do you have a build-your-own minifigure station, minifigure tower or minifigure factory?
Click the Website button above to learn more about the store's feature and types of minifigure building options available!
What do I do if I have a missing or lost piece?
You can visit our store and see if that missing piece is available in our Pick-A-Brick wall, but you can also order a free replacement part by visiting LEGO.com and clicking 'Help' and then 'Replacement Parts'!
Do you have a set I'm looking for in stock?
Visit LEGO.com and search for that set in the search bar at the top of the site. On the product page, click 'Check Store Stock' and search for our store by name or postcode and you'll be able to see if the set or you're looking for is in stock!
Do you offer refunds on purchases made online at The LEGO® Store London Westfield?
Refunds on purchases made online cannot be processed in-store. Please contact customer service for assistance. Exchanges or store credit may be available on some online purchases after consultation.
Can the LEGO® Store London Westfield price match other retailers?
The store does not price match, as LEGO® Stores and the LEGO Shop may have different promotions. They strive to offer fair and consistent pricing in-store and online.
How can I join the LEGO VIP Program at the London Westfield store?
You can sign up in-store by asking a Brick Specialist. After sign-up, you'll receive emails with registration instructions and a digital VIP card. Points can be earned on store and online purchases.
Does The LEGO® Store London Westfield sell gift cards?
Yes, the store sells LEGO® Gift Cards in-store and e-gift cards online, with values up to £500.
How do I check if a LEGO set is in stock at the London Westfield store?
Visit LEGO.com, search for the set, and use the 'Check Store Stock' feature to find availability by searching the store name or postcode.
What should I do if I have a missing or lost LEGO piece?
Check the Pick-A-Brick wall at the store or order a free replacement part online via LEGO.com's Help section under 'Replacement Parts'.
What are the opening hours for The LEGO® Store London Westfield?
The store is open Monday to Saturday from 10:00 to 21:00 and Sunday from 12:00 to 18:00.
How can I get to The LEGO® Store London Westfield using nearby transit options?
The store is located in Westfield London, Shepherd's Bush. You can use nearby landmarks like the Tesla Store London Westfield or PINK Victoria's Secret for directions once inside Westfield shopping center.
What nearby stores can I visit along with The LEGO® Store in Westfield London?
Nearby stores include PINK Victoria's Secret for lingerie, Scotch & Soda for clothing, and Vans for shoes, offering a variety of shopping options in the center.
Are there dining options near The LEGO® Store London Westfield?
Yes, you can enjoy nearby restaurants like The Real Greek for Mediterranean cuisine, Wahaca - White City for Mexican food, or Caffè Concerto for Italian coffee and meals before or after your visit.
Brand Certified Facts from The LEGO® Store London Westfield
This information is certified by The LEGO® Store London Westfield and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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