Our founder, Seti, brings a unique blend of passion and expertise to the world of luxury dog grooming and daycare. With a background in law, specializing in mergers and acquisitions and private equity, Seti understands the demands of a busy lifestyle. However, it was her beloved Pomeranians, Panda and Lola, who truly stole her heart and inspired her to pursue her dream. After realizing her true calling was to surround herself with dogs every day, Seti embarked on a journey to create a haven where pups could receive the love and care they deserve. Today, Smooch My Pooch stands as a testament to Seti’s dedication to providing the highest quality grooming services, ensuring that every furry friend feels like royalty.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.