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Went to harrolds today and tried some clothes at Saint Laurent it was smelling dusty
AA
ash aravindhan
Jun 13, 2026
5.0
Leanne is the best - amazing service and hospitality!! Can’t believe she’s only been here a week!!
GL
Glorious Lookbook
May 2, 2026
1.0
Visited the YSL Beauty counter today at Harrods, ready to purchase products. After checking for a product that was not in stock, I asked if I could order it and I was completely ignored. I was left talking to the air. While the staff member stood directly in front of me writing on a piece of paper as if I did not exist. Ended up walking away, very disappointing service and not what you expect from a luxury brand.
MM
Mimi
Apr 30, 2025
5.0
Mimi is a wonderful representative and treated me as a very well client. I will be coming back here for my London visits! Thank you.
TD
The Hotel Diaries
Feb 8, 2023
5.0
Whenever I'm in London, Harrods is a must stop place. I loved my experience at their Saint Laurent shop and Vytaute was the one who helped me nab a top I wanted. I bought immediately, we had pleasant conversations (regarding fashion and other things) while I was rung up and I will be back next time when I'm in the UK again.
I don't even shop at YSL in my own city and I feel the service at this location was so wonderful.
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