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Leanne is the best - amazing service and hospitality!! Can’t believe she’s only been here a week!!
GL
Glorious Lookbook
May 2, 2026
1.0
Visited the YSL Beauty counter today at Harrods, ready to purchase products. After checking for a product that was not in stock, I asked if I could order it and I was completely ignored. I was left talking to the air. While the staff member stood directly in front of me writing on a piece of paper as if I did not exist. Ended up walking away, very disappointing service and not what you expect from a luxury brand.
AM
Ayda Mousavi
Mar 8, 2026
1.0
Not a good service, we went to try some cloths and shoes , they were ignoring us and with such a big attitude as well i assume because they thought we wouldn’t buy anything, when we left we said thank you and they LITERALLY ignored us ,do better!!!
SR
Sam Rahman
Sep 7, 2021
5.0
Walked in, staff sourced the bag I wanted. Easy and quick transaction.
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