At Rivet & Hide, we are dedicated to timeless style and unrivalled quality. We proudly celebrate the diversity of the brands with whom we work, and their shared dedication to their craft.
We began life as an online store in 2012, bringing classic style and craftsmanship into the 21st century. We opened our first bricks and mortar store in Central London in April 2014. From the heart of Fitzrovia we expanded our reach, opening our second location in early 2019, in Manchester’s iconic Northern Quarter.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.