Ralph Lauren Flagship Store New Bond Street

Reviews

• MH

  Michael Hayles

  6 days ago
  5.0
  Walked out with three new shirts thanks to Luke who graciously spent a lot of time finding shirts that would fit me well for the summer in Montenegro. My wife had a coffee while she waited and said the coffee was exceptional, which was a surprise. Always a good collection in these stores, I costed the Chicago one a few years back and I would say this one has a better feel and energy to it.
• AL

  Anita Louise

  6 days ago
  5.0
  Thank you Mauricio Imbers, for your charming and attentive service. Your warmth, kindness, and genuine care made such a difference and turned an ordinary experience into a memorable one. You have a wonderful way of making people feel welcomed and looked after, and it did not go unnoticed. It was a real pleasure meeting someone who brings such personality and grace to what they do. Thank you again — your thoughtfulness and hospitality were truly appreciated.
• WA

  Wing Au

  Jun 19, 2026
  1.0
  Very disappointed with the customer service experience. I placed an order on the Polo Ralph Lauren website this morning for a Father’s Day gift. The order went through, but later I received a cancellation email saying the item was unavailable due to no stock in my size. I understand that stock issues can happen, but what really disappointed me was the response from customer service. I contacted them for help and received only a very brief reply with no real solution, no apology, and no attempt to assist with alternatives. For a premium brand like Ralph Lauren, I expected a much better level of service and care, especially when this was a special gift purchase. The way this was handled made me feel like my order and my situation were not valued. I hope Ralph Lauren can review this experience and improve how customer issues are handled.
• DL

  David Li

  Jun 18, 2026
  5.0
  beautiful store and lovely staff, a blonde, regal looking gentleman helped me with a purchase and i also grabbed a ralph's coffee which was good too, shout out london...that CAD to Pound conversion is crazy though!
• ME

  Mr. Etiket

  May 26, 2026
  5.0
  Markasıyla kaliteli ve güven veren bir hizmet sunuyor. Kahveleri oldukça lezzetli, aynı zamanda kafe konseptiyle keyifli bir ortam oluşturmuşlar. Hem alışveriş hem de kahve molası için tercih edilebilecek şık ve başarılı bir mekan. Çalışanların ilgisi ve ortamın düzeni de markaya yakışır seviyede. They offer a high-quality and reliable service with their well-known brand. Their coffee is delicious, and the café concept creates a very pleasant atmosphere. It’s a stylish and successful place where you can enjoy both shopping and a nice coffee break. The staff are attentive, and the overall ambiance truly matches the quality of the brand.

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