Matalan

Reviews

• SF

  Sunjila Fatema

  Aug 14, 2023
  1.0
  I brought some clothes and other stuff when I came home and saw it’s have security tag. I wen there today tell the one of staff for takeoff she was middle age first she said I can’t do this if you self serviced that was your responsibility.and I didn’t said anything. Than again I returned two item one with tag and another one is without tag. She asked my where is price I said check on receipt she said I can’t read.she asked me where is price tag I said I don’t know whe I bringed home I didn’t get tag . Omg with this conversation she was made a big issue and argued than sunddly manger came and she heard both of and she said I refuse to service what’s was that I shocked if in store have self service why the stand on countar the manger said I have say to apologise but what was I do wrong why I say to apologise I didn’t accept also I have anxiety problem I was to angry with both of member on work this store .as a customer you didn’t accept a terrible situation in store and rod behaviour the woman from the beginged she was rod with her word .